Hello Tenasia, We appreciate your feedback and regret to hear that your experience did not meet your expectations. Your comments are valuable in helping us improve our services for future guests. Thank you for bringing this to our attention.
Hello Tiesha,We appreciate your feedback and are glad to hear you found our hotel to be a pleasant place to stay. Should you have any concerns regarding noise levels in the future, feel free to reach out to our management team for further assistance.
6/10 พอใช้
Brice
เดินทางเพื่อธุรกิจ
17 เม.ย. 2024
Good breakfast but was under construction
Brice
เข้าพัก 7 คืน, มีนาคม 2024
การตอบกลับจาก Manager วันที่ 18 เม.ย. 2024
Hello Brice,We apologize for any inconvenience caused by the ongoing construction during your stay. We appreciate your feedback and will use it to improve our services for future guests. Should you have any further comments or concerns, please feel free to reach out to our management team directly.
I had called the day before to see if the property was still under construction, I was told it was not. However, there was still construction going on right outside of my room, if there is, at checkin, just let the customers know.
Also the door handle in my room came off, the manager tried to repair it, I felt uncomfortable and they did move me to a different room, which I appreciated.
Rachel
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Manager วันที่ 16 เม.ย. 2024
Hello Rachel, We apologize for the inconvenience you experienced with the construction noise and the door handle in your room. We appreciate your understanding as our team worked to address these issues promptly. Your feedback is valuable, and we will use it to improve our communication with guests in the future.
Hello CPA GEORGE,We are delighted to hear you enjoyed your stay with us. Your positive feedback is greatly appreciated. If you have any further comments or suggestions, please do not hesitate to reach out to us.
I enjoy this location. It’s near some great mom and pop restaurants and food trucks along with major retailers.
Shaniqua
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Manager วันที่ 17 มี.ค. 2024
Hello Shaniqua,We are delighted to hear that you appreciated our convenient location with a variety of dining options nearby. Your enjoyment means a lot to us, and we are thrilled you had a positive experience exploring the local area.
Aside from not being able to take your complementary breakfast to go eat in your room, my stay was enjoyable.
Shaniqua
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Manager วันที่ 3 มี.ค. 2024
Hello Shaniqua,We appreciate your feedback and are glad to hear you enjoyed your stay overall. Our breakfast policy is in place to maintain the quality of the dining experience for all guests. We hope to welcome you back in the future for another enjoyable stay.
Everyone was very friendly and helpful. The room was clean and comfortable. The breakfast was good. First place I've been to that did not have orange juice. My husband was a little sad about that. Overall we were happy with our stay. Would stay there again.
Tricia
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Manager วันที่ 10 ก.พ. 2024
Hello Tricia,Thank you for choosing our hotel for your recent stay. We're glad to hear that you found our staff friendly and helpful, and that you enjoyed our clean and comfortable rooms. We apologize for any disappointment regarding the absence of orange juice at breakfast, as we strive to provide a variety of beverage options to accommodate our guests' preferences. We appreciate your feedback and hope to welcome you back in the future.
Hello Shanika, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.
The two ladies who check me in and out was very pleasant and helpful. My key didn’t work and immediately she came up to replace my key. Room was clean overall nice stay.
Anndrea
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Manager วันที่ 10 ม.ค. 2024
Hello Anndrea,Thank you for sharing your positive experience with our staff's pleasant and helpful service. We apologize for the inconvenience you faced with your key, but we're glad our team promptly resolved the issue for you. We appreciate your feedback and hope you had a pleasant stay overall.
10/10 ดีเลิศ
INEY
8 ม.ค. 2024
INEY
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Manager วันที่ 28 ม.ค. 2024
Hello INEY,Thank you for choosing our hotel for your recent stay! We're thrilled to hear that you enjoyed your time with us. If there's anything else we can do to make your next visit even better, please don't hesitate to reach out. We look forward to welcoming you back soon!
Hello Tashwa,We apologize for any inconvenience you may have experienced during your stay. Your feedback is important to us, and we encourage you to reach out to our hotel directly to share any specific concerns you may have had. We value your patronage and hope to have the opportunity to serve you again in the future.
Hello Sajjad,We are delighted to hear that you had an excellent stay at our hotel! It was a pleasure having you as our guest, and we are glad that everything met your expectations. If you have any further comments or suggestions, please do not hesitate to reach out to us. We hope to welcome you back soon for another memorable experience.
Location was easy to see from a distance, but not the entry.
Staff was courteous and friendly. Beds were comfortable. Linen and towels were clean. Breakfast was simple, but enough to fill you up (eggs, sausage, waffles, pastries, baggles, bread, cereal, bananas, juice and coffee).
XENIA
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Manager วันที่ 15 ธ.ค. 2023
Hello XENIA,Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our location convenient and our staff friendly. It's great to know that you enjoyed the comfortable beds and clean linen and towels. We appreciate your comments regarding breakfast and will take them into consideration for future improvements. We hope to welcome you back for another stay in the future.
2/10 แย่มาก
Paul
10 ธ.ค. 2023
Paul
เข้าพัก 5 คืน, ธันวาคม 2023
การตอบกลับจาก Manager วันที่ 15 ธ.ค. 2023
Hello Paul, We're sorry to hear that you didn't have a satisfactory experience during your stay. We encourage you to reach out to our hotel directly so that we can address any specific issues or concerns you may have had. Thank you for bringing this to our attention.
6/10 พอใช้
Alyssa
27 พ.ย. 2023
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
The wifi was horrible and the room had a slight smell to it.
Alyssa
เข้าพัก 2 คืน, พฤศจิกายน 2023
การตอบกลับจาก Manager วันที่ 30 พ.ย. 2023
Hello Alyssa, We apologize for any inconvenience you experienced with the wifi during your stay. Our team continuously works to improve the connectivity to provide a better experience for our guests. As for the smell in the room, we appreciate your feedback. We will address it with our housekeeping team to ensure it is resolved promptly. Thank you for bringing these concerns to our attention.
10/10 ดีเลิศ
Juan
26 พ.ย. 2023
Juan
เข้าพัก 2 คืน, พฤศจิกายน 2023
การตอบกลับจาก Manager วันที่ 17 ธ.ค. 2023
Hello Juan,Thank you for choosing our hotel for your recent stay! We are delighted to hear that you had a wonderful experience with us. If you have any further inquiries or if there is anything we can assist you with, please do not hesitate to reach out. We look forward to welcoming you back in the future!
2/10 แย่มาก
Josue
13 พ.ย. 2023
Josue
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Manager วันที่ 6 ธ.ค. 2023
Hello Josue,We're sorry to hear that you didn't have a satisfactory experience during your stay. We encourage you to please reach out to us directly so we can address any issues you may have encountered. We value your feedback and would like the opportunity to make it right.
10/10 ดีเลิศ
Rodrigo
12 พ.ย. 2023
Rodrigo
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Manager วันที่ 16 พ.ย. 2023
Hello Rodrigo,Thank you for taking the time to share your outstanding rating! We truly appreciate your positive feedback and are delighted to hear that you had an exceptional experience during your stay with us. We strive to provide exceptional service to all our guests and we are thrilled that we exceeded your expectations. We hope to have the pleasure of welcoming you back in the future for another outstanding stay.
Hello Laphadra,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.
Hello EDMUNDO,Thank you for sharing this experience with us. We truly value you feedback with regards to our hotel. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.
Todo excelente solo mi televisión tenían que programar nuevamente el servicio de cable porque estaba sin conexión constantemente
m. alejandra
เข้าพัก 4 คืน, กันยายน 2023
การตอบกลับจาก Manager วันที่ 23 ก.ย. 2023
Hello m. alejandra,Thank you for sharing your experience. We truly appreciate the insight regarding our hotel. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.
Hello EDMUNDO GREGORIO,On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our staff. Please do consider us again on your next visit to the area.
Hello Tunc,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.
The room we got was disgusting. Looked like it hadn’t been cleaned properly. During our stay we found a ginormous cockroach. Called front desk, was told well you’re on the first floor so….
Front desk was also unhelpful on the phone. They didn’t answer when I called on my cell. Called on the landline and it wasn’t even working properly. Would not recommend and wouldn’t come back.
Wafa
เข้าพัก 2 คืน, กันยายน 2023
การตอบกลับจาก Manager วันที่ 7 ก.ย. 2023
Hello Wafa, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.
Hi Joel,We are delighted you had an outstanding stay and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.
Hello EDMUNDO GREGORIO,Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our hotel. We hope you will return so that we can provide you an even superior experience.
Hi Hoang,Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable and love the affordability of our hotel. We appreciate your compliments and humbly request a return visit.
Hello EDMUNDO GREGORIO,Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our hotel. We hope you'll return someday to see how we are continuously improving in order to better serve our guests.
Hello EDMUNDO GREGORIO,We appreciate the time you've taken to rate your stay. Thank you for your feedback regarding our hotel. We hope to see you again in the future.
Hi NIgel,Your five-star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!
8 different stains on the carpet, some as big as a wash cloth. Breakfast was terrible, no OJ, No eggs at all. They just had sausage and potatoes as the hot food.
ผู้เข้าพักจริง
เข้าพัก 1 คืน, กรกฎาคม 2023
การตอบกลับจาก Manager วันที่ 18 ก.ค. 2023
Hello Guest, Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made with our breakfast service. I would like to apologize for not exceeding your expectations as your satisfaction is important to us. We will be using the feedback you gave us to implement improvements to ensure we offer a better experience and overall impression of our facilities. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
10/10 ดีเลิศ
Lakedra
7 ก.ค. 2023
Lakedra
เข้าพัก 1 คืน, กรกฎาคม 2023
การตอบกลับจาก Manager วันที่ 10 ก.ค. 2023
Hello Lakedra,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.
I would stay again it's really nice everything, including the staff and breakfast
Aqunella
เข้าพัก 1 คืน, กรกฎาคม 2023
การตอบกลับจาก Manager วันที่ 7 ก.ค. 2023
Hello Aqunella,Thank you for your valuable opinion regarding our staff and also our breakfast. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.
It’s much nicer inside than it looks from the outside. The staff was super nice, the room was clean and comfortable.
Rebecca
เข้าพัก 1 คืน, มิถุนายน 2023
การตอบกลับจาก Manager วันที่ 24 มิ.ย. 2023
Hello Rebecca,Thank you for sharing your experience with us. We appreciate the input referring to our staff and also our room. We hope to see you again to provide you with an exceptional level of service and hospitality.
Dear Stacy, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel.We are pleased to hear that you enjoyed most aspects of your stay. Your feedback will help us to recognize our strengths and improve upon our weaknesses. We are glad to have been an important part of your travel convenience. We greatly appreciate the time you've taken to review our hotel and we look forward to your next visit.
Hello Belal,It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.
Dear Nigel, It's good to hear from you and thank you so much for sharing your review about your stay at our hotel! We are pleased to know that you were satisfied with the hotel and its services. We seek to give each guest a comfortable and accommodating experience and we are happy to hear of our success in this ambition. We are glad to have been an important part of your travel convenience. We look forward to seeing you again!
Dear Tiffany, We appreciate you taking the time to provide your thoughts.We are sorry to hear that during your most recent visit, you were not completely satisfied with us. We value your opinions as we constantly look for ways to enhance the guest experience at our hotel.I sincerely hope you will come back so we can give you a much better experience.
Dear Jesse, We appreciate you taking the time to provide your thoughts.We are sorry to hear that during your most recent visit, you were not completely satisfied with us. We value your opinions as we constantly look for ways to enhance the guest experience at our hotel.I sincerely hope you will come back so we can give you a much better experience.
10/10 ดีเลิศ
Laura
10 พ.ค. 2023
Laura
เข้าพัก 4 คืน, พฤษภาคม 2023
การตอบกลับจาก Manager วันที่ 12 พ.ค. 2023
Hello Laura,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.
Dear Laura,It is lovely to hear from you, and we appreciate you taking the time to tell us about your wonderful experience staying at our hotel.We want to provide each guest with a very comfortable and welcoming experience, so we are delighted when this goal is achieved. We are pleased to have contributed to your travel comfort.We appreciate you sharing this review, and we hope to see you soon!
10/10 ดีเลิศ
lisbet
เดินทางกับคู่รัก
5 พ.ค. 2023
Please stay here. The women at front desk is truly amazing!!!
lisbet
เข้าพัก 1 คืน, เมษายน 2023
การตอบกลับจาก Manager วันที่ 6 พ.ค. 2023
Hello lisbet,We appreciate your rating of our hotel and the feedback you have shared pertaining to our front desk. We hope you'll return someday to see how we are continuously improving in order to better serve our guests.
Dear Dennis, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel.We are pleased to hear that you enjoyed most aspects of your stay. We appreciate that you like the view and the location. Your feedback will help us to recognize our strengths and improve upon our weaknesses.We greatly appreciate the time you've taken to review our hotel and we look forward to your next visit.
Dear Edith, It's good to hear from you and thank you so much for sharing your review about your great stay at our hotel! We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. We are glad to hear that we have been an important part of your travel convenience. We look forward to seeing you again!
6/10 พอใช้
Kricia
เดินทางกับครอบครัว
26 มี.ค. 2023
El desayuno fue lo más malo que he visto, siempre me he hospedado en los hoteles Comfort, y esta fue la peor experiencia
Dear Kricia, Thank you for taking the time to share your feedback. We regret to discover that you weren't thoroughly impressed with us during your most recent stay. We do apologize for all the inconvenience you encountered during your stay, especially the breakfast not to your liking. Do know that your voice is of tremendous importance to us and we are confronting this issue that you mentioned to ensure that no guest has this experience in the future. Your feedback is important to us as we continuously seek ways to improve the guest experience in our hotel.I do hope you'll return and let us show you a far better experience.
Dear Mirthala, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel.We are pleased to hear that you enjoyed most aspects of your stay. Your feedback will help us to recognize our strengths and improve upon our weaknesses.We greatly appreciate the time you've taken to review our hotel and we look forward to your next visit.