โรงแรมใกล้ฮอร์สชูเลก ชาร์ลส์ คาสิโน, เวสต์เลค

"Entered the room and was met with a wet mildew smell. Later discovered that the entire floor by the unit was wet from the air unit. Was told there weren't any more rooms. I wipe and Lysol regardless to where I stay and the towel was filthy from the wipe down. The room was not up to standards with cleanliness. Definitely need more hotels in Westlake and I will not be returning to this one. I do not understand how they have a rating of 9!! The ONLY good things about the stay was the polite...

"Keep up with the great works! Thank You!"

"Toilet and shower has hair everywhere.night Receptionist was not happy and look upset. Also the morning receptionist was wearing his air pods and brakefast never was enough. Coffie was terrible. Pancakes mixed not enough for everyone and he didn't pay attention terrible experience"

"I live everything"

"Room was always cleaned for the day, towels restocked! Parking was not the best. Wasn’t much of a choice for breakfast especially with a kid with. Other than that stay was good."

"Super nice"

"The room was clean ..and there's a swin up bar ...I will definitely go back"

"The room, hotel and staff were top notch. This was the perfect choice and well worth the extra money over cheaper hotels in the area."

"Comfortable and no issues"

"The hotel was clean, nice staff, nice pool and the room was spacious for all of us including pets."

"Very pleased with our stay!"

"Great location and friendly staff"

"Stay somewhere else. It is dated, the walls in the room are dirty, chair in the room was dirty, dingy. The tub did not drain during shower."

"Staff checking us in helped us above and beyond."

"Friendly personnel"

"This hotel need some TLC as far as the genral updates. Interior and with hvac."

"The manager on site was very helpful, understanding and open to hear the couple of things I was asking about he reassured me next time I visit it should all be completed, like upgrades etc.The staff I came across was also nice and understanding Thank you I appreciate it. Maria Morales"

"The best priced and best place to stay when at the casinos ."

"Didn’t like the huge roaches that were in our room. Each night we were getting rid of 2 to 4 roaches per night. Hotel didn’t do anything or recommend a solution. The price we paid was not worth it worrying if roaches were in our bed."