Search Hotels near Hopkins Intl. Airport (CLE), Cleveland

"By the airport. Easy walk over to the train from the airport to downtown. Staff were very nice and helpful. Nice morning complimentary breakfast. Princess complaint is the shower had mold in the corners of it and the pressure is weak. Other than that a very good option to save some money and still have a nice stay. "

"I love main stay in general. Our coffee pot didn’t work, but there was always some in the lobby, and "

"Things in room were broken. Lights didn’t work and it was unclean. There was toilet paper in the toilet and it looked like someone had used it prior to me being there. 0/10 will not stay again "

"Love this spot when flying in and out of Cleveland. So cool that they repurposed a NACA building fro. The past. Super clean and friendly staff. Shuttle service is great."

"Great check in process. Super friendly and accommodating!"

"I am writing to bring to your attention an unfortunate experience during our recent stay at the Crowne Plaza Cleveland Airport by IHG on April 3rd. Upon arrival, I was met by a front desk agent (white male, older with glasses) who displayed unprofessional behavior, including using inappropriate language immediately after a phone call and maintaining a dismissive attitude toward me. When I inquired if there was an issue, he did adjust his demeanor; however, the initial interaction was concerning. We had reserved two rooms on the second floor, traveling with three senior citizens and two children. Shortly after check-in, we were informed that the elevator was out of service. This presented a significant inconvenience for our group and impacted our overall experience. Additionally, I noticed that the condition of our rooms did not appear to meet Marriott standards. I have photographs that I would be happy to share for your review. There was no receipt sent upon checkout, even after requesting an email. I wanted to bring this to your attention, not only to address the immediate issues but also to ensure that future guests do not encounter similar challenges. While I understand that operational issues can occur, the combination of unprofessional staff behavior and facility limitations made our stay difficult."

"It is okay but it could be better with very little "

"When i walked in, the staff was being rude to another guest, then charged them $20 to use the shuttle back to the airport. The outside walk to the room was in poor shape, and felt unsafe to walk on. The room appeared clean, but the bed was very poorly built. Every move to just sit or turn over, sounded like metal rubbing."

"Everyone who works here is extremely friendly and helpful. The front desk team is amazing, so glad to be staying at another Hilton property! "