โรงแรมใกล้อุทยาน Hopeville Pond, จิวเวตต์ซิตี้

"When we were there, our floor, including our room smelled of feces. We checked other floors and they didn’t smell like that. We asked the front desk for assistance and they told us to just run the water. It did not help. We asked for other rooms, they said they were fully booked and couldn’t accommodate that. They did not do anything to assist, nor did they provide anything to comp us for the terrible smell on our floor and in our rooms, except give us an air freshener spray, but only when we...

"My wife and I were very pleased with our stay. The whole place was super clean. There was a fridge full of water, o.j., creamer, bagel variety and other items to snack on such as bananas, cereal, oatmeal, coffee, tea, etc. We met one of the hosts who was wonderful. Various activities and places to eat listed on a white board. Very organized and helpful. Would highly recommend and will be coming back. "

"The staff- when you could find them tried to be helpful. The walls are thin so we were kept up all night by loud groups on every floor. There is no security and people kept propping stairway door to outside open at night. Our keys cancelled out because staff person who gave us 3 keys did not know room card system can only handle two keys. It took hours to check in - not clear why. Our room had water damage under window."

"Front desk staff were excellent - probably the most attentive and accommodating I’ve ever experienced in all my years of travel. I believe the gentleman’s name was Jeramie."

"The room was clean. Bed comfortable. Wallpaper in bathroom is peeling. I think the property outside needs attention. Trees in front are growing into windows, screen on window torn…There is no breakfast unless you pay additional money. We had omelets which were fair, English muffin barely toasted, toast over toasted. Coffee tasted like dishwater. There was an empty bottle of soap in the shower (which I found out after I was already in the shower). There was no toilet paper in the bathroom...

"The breakfast was pretty standard for that type of place but they had no fresh fruit and they ran out of coffee for about 10 minutes during breakfast so that was a bit disappointing"

"This was one of the worst hotel experiences I’ve ever had. The room was filthy. The sheets looked like they hadn’t been washed at all—like the bed had just been made without actually changing them. There was hair and visible stains on the bed, which is completely unacceptable. The entire room smelled strongly of cigarettes, even though it was supposed to be non-smoking. The bathroom door was broken, and overall cleanliness was just terrible. It got to the point where we didn’t feel comfortable...

"The staff was absolutely wonderful. So friendly and kind. The room and breakfast were amazing. Can’t wait to come back and stay again!"

"Room very clean, staff very nice. Could hear everything though"

"Key did not work. TV did not work. No hot water."

"The place is old and the room smelled. The carpet is very old and smells. The breakfast was basic bottom of the items. Walls are paper thin. Not going back."

"First time going and it was a good experience "

"There was an overwhelming scent on arrival— like a combination of bad cologne and cleaning product. Our room was the same and windows could not be opened. The place is worn out and though generally clean, things like cracks in sink, sloppy caulking, and stained toilet made it feel dirty."

"There was a shuttle to and from Mohegan which was awesome. The breakfast was a nice touch. The staff were….interesting. Pleasant enough but belching and other unpleasant behaviors."

"By far best Spa/hotel I've ever stayed. We go every year for our "girls" weekend and have tried others just to change it up but, no other spa has come close to this one. Highly recommend !!"

"Don’t waste your money in this hotel. I spend one night here and did not get a minute of sleep. The hotel is not soundproof. You hear everything and anything. The housekeeping staff was screaming, banging and laughing throughout the hallways. If you’re on on the 4th floor you will hear the guests walking around their rooms. The hotel room ceiling felt like it was going to erupt. The phone in the room is just for display because it didn’t work/ my child hurt her toe in the broken tiles in the...

"Just ok. Outdated. Uncomfortable beds. Tiny tv. Kinda dingy. Served a purpose for a couple of nights. "

"The restaurant bar closed before the normal time. The gym was upgraded but very tiny. Staff was nice. I would book again. "