การตอบกลับจาก Nelson Chan, Assistant Manager วันที่ 23 ก.พ. 2024
Dear Yee Wah Winnie,Thank you for taking the time to share with us your experience at Shama Island North. With regard to your concern about room size and room condition, we understand that there is room for improvement and we will include it in our future hotel enhancement plan. We look forward to serving you again in the near future.Warmest regards,Nelson ChanAssistant Manager, OperationsShama Island North
การตอบกลับจาก Nelson Chan, Assistant Manager วันที่ 29 ม.ค. 2024
Dear ZHAO, Thank you for choosing at Shama Island North and your positive rating.We look forward to welcoming you again very soon. Warmest regards,Nelson ChanAssistant Manager, OperationsShama Island North
10/10 ดีเลิศ
Siu Hong
15 ธ.ค. 2023
Siu Hong
เข้าพัก 3 คืน, ธันวาคม 2023
การตอบกลับจาก Assistant Manager, Nelson Chan วันที่ 18 ธ.ค. 2023
Dear Siu Hong, Thank you for choosing at Shama Island North and your positive rating.We look forward to welcoming you again very soon. Warmest regards,Nelson ChanAssistant Manager, OperationsShama Island North
6/10 พอใช้
SATOSHI
เดินทางกับครอบครัว
8 ธ.ค. 2023
思っていたよりも狭く、日本のビジネスホテル並みだった。
SATOSHI
การตอบกลับจาก Nelson Chan, Assistant Manager, Operations วันที่ 8 ก.พ. 2024
Dear SATOSHI,Thank you for taking the time to share with us your experience at Shama Island North. With regard to your concern about room size, we understand that there is room for improvement and we will include it in our future hotel enhancement plan. We look forward to serving you again in the near future.Warmest regards,Nelson ChanAssistant Manager, OperationsShama Island North
การตอบกลับจาก Nelson Chan Assistant Manager, Operations Shama Is วันที่ 22 ต.ค. 2023
Dear Valuable Guest, Thank you for choosing at Shama Island North and your positive rating.We look forward to welcoming you again very soon. Warmest regards,
การตอบกลับจาก Alex Au Yeung Assistant Manager, วันที่ 29 ส.ค. 2023
Dear Valuable Guest,Thank you for choosing at Shama Island North and your positive rating.We look forward to welcoming you again very soon. Warmest regards,
การตอบกลับจาก Shama Island North วันที่ 21 มิ.ย. 2023
Dear Sally,Thank you for choosing at Shama Island North and your positive rating.We look forward to welcoming you again very soon. Warmest regards,Alex Au Yeung Assistant Manager
Small but clean and modern. Cleaning staff are lovely. This is my second time staying at this hotel.
Fiona
เข้าพัก 1 คืน, พฤษภาคม 2023
การตอบกลับจาก Alex Au Yeung Assistant Manager, Operations Shama วันที่ 16 พ.ค. 2023
Dear Valuable Guest,On behalf of Shama Island North, thank you for choosing to stay with us and appreciate you sharing with us your feedback and rating. Once again, thank you for sharing, and we hope to see you again soon at Shama Island North.Warmest regards,
Very good hotel for the price. Close to metro and the room was clean and well maintained.
Kenneth
เข้าพัก 7 คืน, เมษายน 2023
การตอบกลับจาก Alex Au Yeung Assistant Manager, Operations Shama วันที่ 9 พ.ค. 2023
Dear Kenneth,On behalf of Shama Island North, thank you for choosing to stay with us and appreciate you sharing with us your feedback and rating. Once again, thank you for sharing, and we hope to see you again soon at Shama Island North.Warmest regards,
8/10 ดี
Man Ling
27 เม.ย. 2023
Man Ling
เข้าพัก 1 คืน, เมษายน 2023
การตอบกลับจาก Alex Au Yeung Assistant Manager, Operations Shama วันที่ 9 พ.ค. 2023
Dear Man Ling,On behalf of Shama Island North, thank you for choosing to stay with us and appreciate you sharing with us your rating. We look forward to welcoming you again very soon. Warmest regards,
10/10 ดีเลิศ
ผู้เข้าพักจริง
เดินทางเพื่อธุรกิจ
24 เม.ย. 2023
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: ความสะดวกสบายของห้องพัก
깔끔하긴 하지만 방이 다닥다닥 붙어있어서 방음이 안돼요. 그리고 역시나 홍콩 숙소는 겁나 작음 ㅜ 거의 원룸텔 같은 크기였어요. 위치는 역에서 걸어서 5분 정도? 나쁘지 않지만 주위에 먹을게 많지 않아요..
ผู้เข้าพักจริง
เข้าพัก 3 คืน, เมษายน 2023
การตอบกลับจาก Alex Au Yeung Assistant Manager, Operations Shama วันที่ 25 เม.ย. 2023
Dear Valuable Guest,On behalf of Shama Island North, thank you for choosing to stay with us and appreciate you sharing with us your feedback and rating. Once again, thank you for sharing, and we hope to see you again soon at Shama Island North.Warmest regards,
The room is small and there is no table that can pull your computer. Wifi is fast and stable. Bathroom is clean and functional. The staffs are most helpful.
Clifford
เข้าพัก 19 คืน, กุมภาพันธ์ 2023
การตอบกลับจาก Keith Cheng Hotel Manager Hotel 108 วันที่ 23 เม.ย. 2023
Thank you for staying with us at Hotel 108. We are grateful for your compliment on our service.Thank you for your feedback. It would be our pleasure to welcome you back to Hotel 108 in the near future.Warmest regards,
Toilet has bad smell during the stay. Not too comfortable during the COVID time. Other than that, all is good.
Bun Bun Alison
เข้าพัก 4 คืน, ตุลาคม 2022
การตอบกลับจาก Shama Island North Hong Kong วันที่ 4 พ.ย. 2022
Dear Bun Bun Alison,Thank you staying at Shama Island North.We are sorry for the unpleasant experience that you encoutered during your stay with us this time. Regarding the toilet smell, our engineers and housekeepers had looked into the issue and confirmed that it was created from the toilet blocks. Please rest assured that we will prevent similar situation from happening again by reducing the toilet blocks usage. I hope that you will accept our apology and allow us to show you that the level of service you experienced during your recent stay is not indicative of our usual high standards. Warmest regards, Alex Au YeungAssistant Manager, OperationsShama Island North
8/10 ดี
Frankie
30 ก.ย. 2022
Frankie
เข้าพัก 1 คืน, กันยายน 2022
6/10 พอใช้
CecilIa
เดินทางกับคู่รัก
30 ก.ย. 2022
ชื่นชอบ: พนักงานและบริการ
The room is rather small and very close to King’s Road, so it’s rather noisy.
CecilIa
เข้าพัก 1 คืน, กันยายน 2022
การตอบกลับจาก Shama Island North Hong Kong วันที่ 30 ก.ย. 2022
Dear CecilIa,Thank you for choosing Shama Island North.We look forward to the pleasure of welcoming you back in the near future.Warmest regards, Alex Au YeungAssistant Manager, OperationsShama Island North
Can't imagine no flush water. The room is too small, not suitable for more than 1 person
POKI
เข้าพัก 8 คืน, มิถุนายน 2022
การตอบกลับจาก Shama Island North Hong Kong วันที่ 27 มิ.ย. 2022
Dear POKI,
Thank you for choosing Shama Island North and sharing your experience.
We are sorry to hear that you failed to enjoy your stay with us. There was an emergency suspension of salt water supply for areas around North Point, Fortress Hill and Tin Hau during your stay, which our flush water supply was therefore being affected. We had communicated with our guests about the issue once being notified by the government, and they were given updates on the suspension until normal water supply have been resumed.
We look forward to the pleasure of welcoming you back in the near future.
Warmest regards,
Victor Pang
Assistant Manager, Operations
Shama Island North
Staffs are good and polite.
Overall everything is good and clean.
Gladys
เข้าพัก 3 คืน, พฤษภาคม 2022
การตอบกลับจาก Shama Island North Hong Kong วันที่ 20 มิ.ย. 2022
Dear Gladys,
Thank you very much for staying at Shama Island North.
We are delighted to know that you eneyed everything at our property, from services to cleanliness.
We look forward to the pleasure of welcoming you back soon.
Warmest regards,
Victor Pang
Assistant Manager, Operations
Shama Island North
Janitors were friendlier than the male receptionist, insufficient amenities, pretty much nothing in proximity of the hotel, worth at most ~$400/night
Mathew
เข้าพัก 3 คืน, มีนาคม 2022
การตอบกลับจาก Shama Island North Hong Kong วันที่ 6 เม.ย. 2022
Dear Mathew,
Thank you very much for staying at Shama Island North and taking the time to share your valuable experience.
I am sorry to hear that we failed to meet your expectation. Please rest assured that our heads of department will work closely with their teams to review their service standards, and make sure we offer the best customer experience to every guest and visitor.
I hope that we will have the opportunity of welcoming you back to Shama Island North.
Warmest regards,
Kristy Shih
Director, Operations
Shama
การตอบกลับจาก Shama Island North Hong Kong วันที่ 6 เม.ย. 2022
Dear Anna,
Thank you very much for staying at Shama Island North.
We are sorry to hear that your experience fell short of your expectation. To help us understand our shortcomings, we appreciate if you could contact us directly and share with us more details so that we could make improvements on them.
I hope that we will have the opportunity of welcoming you back to Shama Island North.
Warmest regards,
Kristy Shih
Director, Operations
Shama
การตอบกลับจาก Shama Island North Hong Kong วันที่ 29 ต.ค. 2021
Dear Chui Shan,
Thank you very much for staying at Shama Island North.
We look forward to the pleasure of welcoming you back soon.
Warmest regards,
Kristy Shih
Director, Operations
Shama
การตอบกลับจาก Shama Island North Hong Kong วันที่ 7 มิ.ย. 2021
Dear Guest,
Thank you for choosing Shama Island North. We are glad to know that you enjoyed our property location and our services. We look forward to seeing you again in the near future.
Warmest regards,
Kristy Shih
Director, Operations
Shama