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"A great place to stay and eat when away with work. Nice rooms and staff who went out of their way to help and provide a good experience"

"Great welcome, great service throughout. Spacious room, clean and very functional."

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"Great stay at the Inn West End – the staff were attentive and amazing throughout. Lovely atmosphere, comfortable stay and I would highly recommend it to anyone."

"All good except the bedhead was damaged."

"Our stay was fantastic, room was fab, pub is lovely , breakfast and pub food was delicious, staff were amazingly friendly, great location. 100% recommend"

"Staff were excellent. Room was v clean but small and v hot."

"I cannot speak highly enough of this Hotel. Our stay was enhanced by the ambience, the welcome we received and the service was exceptional. A most relaxing and enjoyable experience in a house that is so steeped in history, but so comforrable. Can't wait to visit again. Highly recomnended. Thank you Robina and Val. "

"Truly beautiful, historic and well located."

"The hotel was clean and the staff were friendly and very helpful. The room was large, cool, and the beds were very comfortable. There was a bath, but no plug! They were working on the WiFi so we were not able to connect to it in our room. The TV signal was erratic. We booked a buffet breakfast but all that was actually available were variations on a cooked breakfast, or Toast & Jam. But the cooked breakfast was good and the food we had for our evening meals was superb. The hotel is located...

"Room wasnt clean told them it needed a deep clean, stains and lots of damages on the walls, when i questioned this they said its a chemical they use to clean the walls, no breakfast was provided. "

"We had a wonderful experience at this hotel. The room was incredibly nice—clean, spacious, and very comfortable. The location was absolutely perfect, and having hassle-free onsite parking made our trip so much smoother. We also loved the nice pool area, and the food at the restaurant was both delicious and very well priced. Highly recommend this place,"

"There were build works outside by terrace overlooking lake with cement mixer and angle grinder cutting stone most of the day the Saturday I was there . Not the best idea with patrons sitting there by temporary plastic tape eating and drinking . Perhaps a fencing of sorts to obscure the works ?"

"Easy, lovely and quiet"

"This is a good value room in a pleasant location. The rooms are a little basic but offer good value. Staff are all very helpful especially as we arrived very late."

"All the above"

"Ideal location in the centre of Winchester. Very good breakfast"

"The property was conveniently located and the paid shuttle to and from the airport frequent. My experience checking in was less than pleasant. The female on duty was quite rude and certainly not inclined to assist when I asked two questions. If she enjoyed her job it certainly wasn’t evident. Perhaps some staff training might be in order."

"I didn’t realise upon booking that the hotel has no A/C throughout, my room was 27 degrees, woke up at 2 am due to it being red hot and went and sat near reception as it was around 10 deg lower than the room, there was a free standing fan in the room which looked like it had done a few rounds with Mike Tyson, then just to top it off the fridge didn’t work at all, and when we reported it nothing was done. For £180 for 2 people for 1 night I could have stayed somewhere with a/c, a swimming pool &...