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"Im always pleased with the cleanliness and good nights sleep i get every stay. I was however double charfed by the same site. I contacted them before check out like instructed but now they are saying they donot give refunds. I am a veteram, Muskegon born woman and felt dishonored."

"Very accommodating and friendly"

"Nicer place than expected good location "

"Arrived to check in with 4 11-yr girls for a swim night. Was told the pool was closed for two weeks. I Canceled the reservation. Will need to file for refund. I reserved online, should have been notified the pool was closed!"

"very good breakfast"

"Rooms were too smelly !!! When the air turned on smelled moldy very bad sheets were not clean !!!!!!!"

"yes"

"Spruce up the front desk area. The beds are comfortable and the sheets are soft. "

"Great views of Muskegon lake. Our room was unique. Had a double bed right as you walk in the door. Then a bathroom that divided the room, with a king bed by the sliding patio doors. Lots of room and 2 dressers and tvs. Only thing I didn’t like, no chair or table. Other smaller rooms had table and chairs. Overall it is an awesome hotel and was very pleased with the experience."

"Staff was friendly, room was clean but could use some updating. Pool and hot tub really small but my kids enjoyed it. Breakfast was Average."

"Great hotel location and friendly staff"

"My hotel stay was great! Lisa the guest service person was so kind and welcoming. The rooms were very clean and breakfast was great. "

"All good.. Dave was awesome when I checked in"

"Room was clean, but had an old cigarette smell. Shower head needed to be cleaned. Bedding and towels were clean. Comfortable room overall. Hallway and stairwell was very unkept. Quiet, would stay again."

"The room was clean, cozy and the perfect retreat. The hotel had little amenities to make you feel welcomed. The staff was friendly and took care of any needs right away that needed attention. "

"Staff will NOT work with you in the event of a change."

"Unique property, the breakfast sandwiches were amazing! Clean rooms."

"The staff was very helpful with my veteran son and myself so he could secure some housing."

"could be so cute. But it was kind of dirty. Staff did not check inside microwave after the previous guest. Also there's a woven plastic table that's just gross. using a woven table in a"