"The team here are exceptional especially the front desk team. I want to say Grace but it may have been Gemma (bad memory) however the lady was exceptional. Thank you for a great stay "
"We stayed in the suite and it was so beautiful we booked for an hour there night.
Friendly and helpful staff and our room was clean and cosy.
Breakfast was okay, but would've like to have seen a selection of mini cakes/biscuits and fresh fruits to the selection, just to give more of a variety and also some fresh juice in addition to the cordial, tea and coffee on offer.
However an enjoyable and pleasant stay and would love to return. "
"An excellent hotel clean and inviting. The staff were so friendly and helpful nothing was to much trouble. The food was superb with an excellent choice of gluten free items. Can’t wait to return. Would recommend this hotel to anyone. "
"Helpful & courteous staff made a big impression.
Excellent Supper even on is Sunday night-Grimsby Haddock superb!
No music -relaxing and peaceful dining room .
Outstanding breakfast -great choice & fresh cooked -lovely hostess made the experience one to repeat !
Car parking is plentiful and very convenient straight outside our room ( actually perfect if one had any mobility issues or required safe parking for valuable stock in a van )."
"We stayed over as we were attending a wedding in the local area. This property is amazing in every way I would love to go back near Christmas time as I can image it would be wonderful. The staff are very friendly the food was the best and our room was the best with a really lovely bathroom too. "
"I had a lovely stay at the Best Western Plus West Retford Hotel. The grounds are beautiful and the historic building adds a lot of charm. My room was clean, spacious, and very comfortable. Staff were friendly and helpful throughout. Dinner at the restaurant was excellent—fresh and well-prepared. Only downside was the breakfast, which felt a bit basic compared to the rest of the experience. Overall, a peaceful and enjoyable stay. Would definitely return!"
"One night stay , room on arrival was very hot. Mentioned on way out and reception staff obliged by providing aircon and fan. Upon return later room very cool.
Very central location with friendly staff, breakfast great with plenty of choice "
"Great place to stay.was there for wedding and staff did amazing job behind the bar.only slight negative was wifi not great in room but only minor thing.Great breakfast "
