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"The room was beautiful staff were all kind and considerate I even got a Christmas hug!!!!!! "

"In addition to being comfortable, clean and convenient, we thought the staff was very friendly and helpful"

"Check in was quick and my room was clean. This hotel has an impressive gym and a pool table in the lobby. Complimentary coffee and tea is nice too. Especially after driving all day."

"The front deck staff was friendly and helpful. The room was clean, and it was a nice hotel. I would definitely stay again. "

"Josh, as always, is the best! I stay here every single time I am in Roanoke for business. "

"room was spotless ...staff was very helpful ...plumbing in shower needs updating the knobs are hard to set water temp"

"We stayed one night when traveling back home. The front desk staff was super friendly accommodating and the hotel room was super clean and the bed was very very comfortable. We were very happy with our short stay. The best sleep we had though our entire vacation "

"Beautiful and private! "

"nice"

"Checkin rep very friendly/efficient"

"Yes"

"room was clean and the facility was very nice - people in the breakfast area very courteous ! Good stop - just request room away from highway side for utimate quiet "

"Yes"

"Room very 50’s cute staff excellent coffee each morning excellent! Owners did a terrific renovation. Will definitely stay again and recommend. Only suggestion needs hand held shower for seniors otherwise VERY pleased with stay"

"I arrived after a 10 hour drive to a wonderful staff and a room that was excellent."

"breakfast wasnt the best"

"EXACTLY what a hotel should be. Clean, comfortable, QUIET! Felt very at home. No notes!"

"Everything was perfect and actually more than what we expected. We had been in the area had booked a room at a hotel but then we heard about West End Flats, we checked it out and we were very impressed. On the other hand, we had booked a hotel online and not really satisfied with it. We are, ordinary people, but we still like a room that is clean and does not have a horrible smell.It's just we had booked it in already checked in. It was too late to get reimbursement. It was worth the one time...

"Great staff, nice room, good breakfast. "

"This is the second time we've stayed here. Check in was easy. Room is clean and spacious It's become our go to stop in Roanoke. "