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"Staff were very welcoming and always there to help.The hotel itself is 1st class and we enjoyed l stay very much."

"Central to everything , lots to see and do , clean , friendly, modern , value for money ."

"The room was lovely - it looked newly decorated and was very clean, with comfortable beds. Will happily stay there again when back in York. "

"Very good but cleaner walked in on me changing ❤️ "

"Lovely hotel and excellent staff"

"Room was clean, excellent staff."

"Lovely hotel, perfect location - short walk along tow path to city centre. Large room and lovely bathroom. Excellent breakfast with particularly friendly staff - only one minor point is that none of the salt and pepper grinders we tried actually grind - possibly a known issue as there were sachets also available. Also witnessed that this hotel is very welcoming for dogs and has lots of things for young children to play with in the reception area."

"This is the second time we have stayed here and the property and staff are amazing. It is easy walk into York. Clean bedroom, excellent breakfast and the loveliest staff"

"The room was very spacious, beautifully decorated and designed and the main hotel lobby bar was also beautiful. A 10 minute walk to York centre "

"Excellent location across the street from Minster and short walk to Shambles, good breakfast, large room, good service."

"Amazing stay as always."

"Good "

"Great room. Sraff were lovely xx"

"Yes very warm welcome from staff"