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"Little gem in the heart of bath. Staff were amazing and it was a nice treat to have a social on Tuesday that included cheese and wine. Did I mention the staff? Outstanding!"

"Good room, perfect near airport stop over. Menu much improved and service friendly and attentive."

"The owner was very welcoming and friendly. Breakfast was adequate. Amenities needs upgrading otherwise pretty comfortable."

"Lovely pub but incredibly busy so there were long waits for drinks and food Stay slightly marred by very noisy drinkers right outside our room until 00.50hrs Great area to stay for Bath Racecourse and visiting the white horse"

"Room was simple and clean and had all that was needed. Food in the club house was good value for money. Safe and quiet property, will be using again"

"Very helpful staff. Very good food and great coffee. Cottage was really nice, clean and well equipped"

"We had a comfortable stay and staff are nice."

"Excellent property & location, friendly staff & wonderful pub! Breakfast was very good and the rooms were lovely."

"Staff were very welcome and breakfast was delicious."

"Second stay and still as epic as the first. Will be back again"

"Good location, friendly staff, good evening & breakfast meals. Old world environment."

"It’s a fairly mid-range hotel. The staff is nice but often hard to find, since I think they also work the restaurant. I only had their continental breakfast which had enough several gluten-free options. The room was cleaned well and had plenty of space. "

"What a beautiful stay. Charming as always, renovations are so well done. Staff was very welcoming and helpful."

"Large selection of cheap poor quality food "

"The Crossways is an updated building. Regrettably there is no lift and a narrow staircase which makes taking heavy cases upstairs difficult. We had a problem with our room but what makes me give this hotel a 5 star rating was their service recovery was brilliant. The team are very friendly and my Venison Pie for dinner was excellent. Top marks to our waiter who when an item was sold out apologised so well and convinced me to have the Venison pie. The young team member who served breakfast was...

"room nicely appointed and up to date classic modern in my view, bed comfy super clean lots of extras in the room beverages tissues hairdryer, iron, ironing board, etc. nicely priced bar and food with seating areas having plenty of room, no available parking which was disappointing; breakfast full of variety. staff very friendly and assistive."

"Beautiful traditional beer garden. Great steak for dinner. Very comfortable period room. Lovely breakfast. Most importantly very relaxed, helpful and friendly staff- looking forward to a return visit."

"Clean, excellent suite, nearby to town and park"