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"Very clean and friendly staff. The manager was very helpful, because Expedia messed up with my booking of my room, and the staff at the front desk couldn’t find my reservation. So they had to find me an alternate room. Thanks Expedia!!!"

"Super clean rooms and very friendly staff."

"Comfy beds, clean sheets and towels. but the heat in our room didn't work. Our room was the only room in the stairwell, right beside an exit door and separated from the other rooms - i was a bit worried about the location at first but it was quiet - which was important to us. Good value for the price we paid."

"Enjoyed 2 night stay. Friendly staff, good breakfast"

"Good breakfast options | friendly staff | clean rooms | awesome rooftop bar/ restaurant "

"Pool and hot tub were clean and worked well. Breakfast was good. "

"I give Comfort Inn & Suites W. Seneca, NY 4 stars because of the customer care and service delivery. For me, the location was important because it was quiet with a mostly mature adult-type ambiance. The staff were very friendly and put a lot of care in handling my room accommodation needs when I arrived later in the evening. Each ask was met with a smile and in the affirmative which is rare in itself today. I would have liked to have seen more hot oatmeal or mixed fruit bowls for breakfast...

"Stayed in mid April. Room was clean and staff friendly. Decent continental breakfast. Would stay here again."

"Staff very good at what they do!"

"We thankfully only stayed at this hotel for 1 night. We arrived after midnight and it took the woman at the front desk 20 mins to check me and my friend that we travelled with in. She kept taking calls and was moving at an exceptionally slow pace. When we got to our room it was pretty bare bones but given the price it was ok. The issue is that the floors were laminate and covered in a sticky film of some sort. It was terrible to walk through the room and have our socks and/or shoes stick to...

"Staff was great. Shout out to Brandon and Amanda…. Rooms were clean and big. Definitely booking here again "

"Good"

"Breakfast was ok"

"Perfect hotel I have ever stayed at . Location is great super clean hotel 100 percent recommended "

"Room was very clean, stopped with adequate towels and washcloths, fridge worked well. Microwave worked well and beds were comfortable. Heating and air conditioning was great also"

"Updated, clean and good amenities. I like more power in my shower, no in room safe and the auto close bathroom door was a bit of an experience, but otherwise no criticisms. Bed was comfortable, room was spacious for two people, pool was great and there is an exercise room. Staff were friendly and helpful. Parking lot on property and was well lit. Starbucks and McDonald’s are a 5 minute walk if you didn’t want to eat onsite at their restaurant. Good experience!"

"Friendly staff, great prices and very warm pool"