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"All round great place and staff,just parking isn't great"

"Reception The staff on reception went out of their way to make our stay exceptional. We travelled to Braintree to celebrate my 80th birthday as our family is somewhat scattered, with our eldest daughter living in Braintree. We had booked 3 rooms and the wonderful reception staff allowed my daughter access to each room to leave special gifts for us and balloons in my room. There was even a birthday card and prosecco from the hotel. Breakfast was delicious and plentiful, with vegetarian...

"The staff are exceptionally nice and always cheerful. The spa is extremely good with a quiet swimming area, jacuzzi, steam and sauna, as well as an excellent massage and facial. It was perfect for a relaxing weekend and very good value. "

"Didn’t have breakfast as checked out at 5.00 am for an early flight"

"Was very happy over all, oh apart from the fire alarm went off "

"Lovely boutique hotel looking overlooking the Thames estuary with authentic historical connections to Nelson and Lady Hamilton. "