Search Hotels Near Hockey Heritage North, Kirkland Lake

"This property is under construction. My room and the people in my party have no complaints about the room. The front entrance has a step too high from the sidewalk. There is no handrail and as a result I fell to the sidewalk from the bottom step. I am 73 years old and twisted my knee. I believe the front desk clerk reported it to the manager after I reported it to her. The side parking lot is a concrete pad with no markers to indicate the edge of the concrete."

"Very good staff. They opened the big Tv room for playoff games. "

"Parking was muddy. Service staff is not welcoming nor friendly. "

"Check in was odd. We were helped by a young child who seemed confused and kept leaving to speak on the phone, presumably to the adult who knew what to do. She didnt take my ID to verify who I was. When we got to the room the door was wide open. To have a hot shower you will need to run the water for 5-10min to warm up. The rooms were as expected based on the state of the outside of the building- chips in the walls, peeling paper, and a poorly patched hole from the door handle where a previous patron must have opened it too hard. The television is old with a fuzzy picture regardless of channel. Booked for 2 people but there was only 1 towel. Staff seemed annoyed when I asked her for another. As well, they would only allow us one room key for 2 people, so we needed to make additional arrangements to complete pass offs in the middle of the day when one person needed access the room and we weren't together. At checkout, 10:30am, all the doors were locked to the three-in-one restaurant/convenience store/motel lobby. I called to ask about checking out and was informed to leave my key in the room and close the door. No hospitality. The current owners do not understand customer service, cleanliness, or the value of amenities. For the cost of this place, it should certainly be considered a scam."

"Great that it’s pet friendly."