Friendly atmosphere but unreliable free tours organised by the hostel. I booked a tour 3 days in advance with them and they cancelled my trip on the day because my friends and I were not ready in the lobby at 9.30am but we were there at 9.33am instead. Ridiculous excuse. As apologies, they booked me for another trip and 11.30am instead and they were 15min late for the departure. No apologies from their end as they didn’t care at all to ruin my day