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"The carpet in our room had not been vacuumed, there were food crumbs on the floor. We wanted to check in 15 minutes early and were charged 15 pounds. I felt that was a little high of a charge for 15 minutes. "

"Close to cruises very helpful staff! Breakfast was great"

"We had a wonderful experience at The Mortimer’s Arms. If you are visiting Paultons Park/Peppa Pig World, the location is unbeatable (within walking distance). The hotel is exceptionally dog-friendly. They provided a water bowl, treats, and a toy for our dog, which was such a lovely gesture. The rooms are spacious and high-end; we easily fit a large dog crate in the room with plenty of floor space to spare. The complimentary breakfast was high quality and delicious. I also appreciated the...

"We had a lovely stay at the High Corner Inn. It is a lovely pub in a beautiful area of the New Forest. The food is great, we had dinner and breakfast in the pub. As it is right in the new forest, our stay was peaceful and there are plenty of walking routes. It was also nice to see the New Forest ponies wondering around the surrounding area of the Inn."

"Our cruise ended in Southampton and stayed one night before our journey to London. Staff was awesome storing our luggage so we could explore the city prior to check in. Fantastic breakfast next morning. Would stay again"

"Nice hotel sadly massage I had in spa was £125 and not very good at all girl absolutely lovely but not worth that at all "

"Bed was hard, didn't sleep, when reported it to reception the woman just dismissed it,"

"We booked 2 sea view rooms for 3 nights. Only one room had a sea view and the bathroom in that room had black mould around the ceiling. The other room had a very old mattress and the bedding was old and thin. The pillows in that room were flat. We checked out after 1 night and will not be back. Whilst the staff were friendly, this hotel needs refurbishment, new mattresses, new duvets, pillows, blankets and linen. Mould is injurious to health and no hotel of the calibre that this hotel...

"Excellent accommodation and amazing ti be able to have our dig with us too. The views were stunning from the garden and food was lovely. "

"Just got off a 5 week cruise with 7 cases and was able to check in our room at 9.30am instead of 3pm was very happy "

"The food was very fresh and plenty to choose from the staff were very polite "

"Excellent hotel staff very friendly. Room was clean bed linen was excellent. Really loved the breakfast. Could not find any foughts.Parking was free."

"From the moment we arrived the staff could not have been more welcoming and helpful. The food was excellent. The lovely dinners made the stay special. Our room was clean and the beds were very comfortable. The only negative was that the WiFi in our room was not good and kept dropping off."

"Great hotel, would absolutely stay again. Staff were lovely "

"Very clean comfortable room Staff were excellent and friendly always Lovely breakfast Bar and bar meals excellent Would most definitely return as excellent value for money "

"Great location, helpful staff "

"Great hotel, beautiful location by a river. Fantastic breakfast, lots of choice and everything was fresh. Highly recommended. "

"Lovely comfy bed, lovely staff and food, fantastic location"