โรงแรมใกล้สวนฮิลล์ไซด์, เอลก์ริเวอร์

"The hvac unit in our room was very noisy. It made a high-pitched whine. I asked via text if they could look at it. No one did. The carpet in our room was old and looked dirty. It did seem that they were in the middle of remodeling, updates, so hopefully those things will be fixed. The front desk staff was friendly."

"The bed was not very comfortable and we didn’t know the water park wasn’t open until Thursday luckily we stayed on a Wednesday night and didn’t have anywhere to be on Thursday so we were able to use the water park but it was definitely disappointing not having access to it on Wednesday evening liked we had planned. The staff was great and let us have a late checkout since we were in the area for an interview. It was a nice time all in all."

"We thoroughly enjoyed our two-night stay at Country Inn & Suites in Albertville. The property was exceptionally well maintained, and the customer service was outstanding from check-in to check-out. The hotel is conveniently located with easy access from the highway, yet it offers a quiet, comfortable, and spacious atmosphere. There was ample parking, and all the amenities were clean and well cared for. Breakfast was fresh and offered a great variety of delicious options to suit different...

"Good location helpful staff"

"The room was clean and the staff were attentive. Good place to stay."

"Everyone at this hotel was amazing! Shout out to Shelia and the entire staff! They were incredibly helpful, super kind and went above and beyond during our stay. The hotel is immaculate from the lobby to the rooms. The breakfast was great every day also. I highly recommend this property."

"The breakfast buffet was top notch daily, great selection, well stocked and tasty. Staff was very friendly and helpful. The first room I was assigned had a broken air conditioner, and phone didn’t work. Upon returning to the front desk, I was assigned a different room that was fine. Unfortunately new staff handled the swap incorrectly which led to me being charged for both room. The manager handled quickly and reversed the overcharge. The rooms are in need of a refresh- worn carpet, stained...

"The customer service is so bad they are not willing to help people specifically the ladies. They even don't have smiles."

"No hair dryer in the room, asked at Front Desk and their response was only that some rooms have them, some don't. Reservation for 3 adults and towels provided for just 2 people - asked and Front Desk didn't seem to understand that each adult requires their own bath towel. Bed sheet with hole in it - clearly visible when bed was made. Housekeeping inconsistent. One day missed completely. Another day the bathroom was done but bed not made."

"Just ok but cheap !"

"This was clean cute hotel. The only problem was the tv in my room wasn't working and was told no discounts or refunds for the inconvenience."