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"Here’s a polished version that is firm, factual, and likely to carry more weight with future guests and management: This is the first negative review I’ve ever written, but unfortunately our experience warrants it. The room itself was clean, and I want to thank the two staff members who were friendly, professional, and genuinely tried to help. They did their best despite the ongoing issues. Unfortunately, we had multiple problems during our stay: * The heated pool was ice cold. We were...

"The bathroom was tiny. The tub was chipped. The floor was slanted."

"Could see the age on the exterior. Interior was ok. It served the purpose."

"When I travel without my wife, I book mostly on the budget side of things. This place had the softest towels I've ever experienced at one of my frugal choices. Good, clean bed and pillows. Very helpful and accommodating staff."

"Clean hotel close to everything in La Grande. Comfortable beds"

"When we first arrived we entered through the back through the kitchen because the entrance to the restaurant was closed. It had a terrible smell like meat was being boiled for the next day. Luckily we were the only ones there because being an old hotel that has creaky floorboards other guests would have made a horrible racket walking around. Once we got to our room the loud AC units are through the window to the outside so there is a lot of road noise,car alarms and train noise that comes...

"Not sure! I was unable to get a clean room!"

"Try to check in 30 minutes early they were going to charge extra $35 That's just wrong To me that just extra galching"

"Clean, quiet and convenient to the University."