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"The hotel was absolutely beautiful and the staff extremely helpful. We loved our stay and would particularly recommend the breakfast!"

"The staff at reception were extremely friendly and helpful. The room was large and clean. I particularly appreciated the spotlessly clean carpet."

"Sad tired old hotel, smelled appalling both in the corridors and our room. Saggy bed, no hand soap in bathroom, stains on carpet and furniture and windowsill. Only one working elevator. Faulty fire alarm kept everyone awake until 3am. Staff were the one good point about this place, they were calm and apologetic and a special mention needs to go to Howard who took charge of our bags when we were evacuated the first time so we could get to the O2 in time for our concert, and got them safely to...

"The hotel was superb just along way from the nearest tube station which meant the O2 was a good 30 - 40 min trip."

"Perfect location and well maintained"

"Das Personal war super aufmerksam und lieb. Wenn man einen Wunsch hatte wurde dieser direkt erfüllt. Klima anlage hat funktioniert. Pro Person nur 1 großes Handtuch und als kleine Handtücher (auf Nachfrage) gibt es nur Bodenhandtücher."

"Staff very helpful and returned our car keys. A big thank you to the female receptionist! The hotel itself is bland and is a bog stand business model. The outside of the hotel looks great but that architectural flair isn’t carried into the interior which is dated, drab and beginning to look worn. The hotel bathroom, even in the deluxe room doesn’t have a stand alone shower and is cramped. The view we had over the docks was however very pleasant and there is lots going on once you leave the...

"Interesting location a bit far from the city. Most Ubers to where I visited took 45min & cost a lot! Room is nice & clean but tiny! If you had luggage or 2 pple you would not fit! The washer was tiny. If you were a bigger person you probably couldn’t close the door!!"

"All ok"

"Georgina has been very helpful over the phone, when I said I wanted to request for early check in and Irene also helped us get a room quickly. It was very welcoming."

"We very much enjoyed our stay! The hotel accessibility was mostly good, and the close access to the Elizabeth line was a cornerstone of our trip. Aaron at the concierge desk was a font of useful info, thank you again!"

"A welcome change from London hotels. Nice little Italian lady looking after the guests."

"good staff"

"Rooms were very clean, great choices for breakfast-cereals,full english selection, pastries and fruit. The staff were very friendly and helpful, would definitely stay here again. "

"Nice staff and tidy rooms"

"The view, the size of the room, the balcony"

"Eine etwas in die Jahre gekommenes aber charmante Unterkunft. Sauberkeit war gut, das Personal sehr freundlich 👍Der Kühlschrank sollte erneuert werden."