"A nice hotel for families. Room was clean and comfortable and the staff were great, friendly and helpful. It's proximity to the caves is great and it's a half hour walk away from Wells. The food in the restaurant was good too."
"Friendly welcome. Room was spotless and the air con was awesome! Great pressure in the shower and nice smelling products. Reasonable prices in the bar. Comfy bed. Loved it!"
"The hotel staff was extremely hospitable. The breakfast that was bought with the room was simply fantastic (in most hotel it is an overprice affair; here it was excellent, varied and plentiful). The restaurant staff was also extremely helpful and equally hospitable.
The rooms were interestingly decorated and comfortable but also different from the typical bland hotel rooms.
The hotel offers many uniquely attractive features that we enjoyed it very much.
Overall a great and fun experience. "
"Weekend staff were amazing. On Monday the chef was extremely rude and condescending when was told that the coffee machine had run out of coffee and when was requested for a fried egg. She literally snapped at my son when he asked for a fried egg. Not impressed at all! Otherwise this hotel deserves a 5 star rating all over "
"The hotel is perfectly located for both the Theatre Royal and Ustinov Theatre as you can walk to either in about thirty seconds! There are also numerous bars, coffee shops and restaurants in the immediate area.
Despite being centrally located, I didn't hear any noise from outside at all.
My room was quite compact but very comfortable, the shower was great as was the bed.
All the staff were very friendly and helpful and I wouldn't hesitate to stay there again.
The nearest car park is an...
