Search Hotels Near Heritage Park, Semmes

"Rude"

"Staff was helpful and room was clean"

"The Bathroom had mold in the ceiling, some of the ceiling was peeling off and one room of the A/c stop working. The smoke Alarm batteries starting chirping in the middle of the night."

"The bedding was dirty. Hade to have them changed."

"This place was phenomenal!"

"There was a pair of dirty panties left in the bathroom and hair all over the place and the chair in the room looked like it had bodily fluids all over it. This use to be the nicest hotel i dont know whats happened to it."

"Police presence throughout the night. Someone running and screaming in the hall ‘they are trying to kill me”. Called 911 x2. Front desk assistant manager Teyana (?) EXTREMELY rude hung up on me twice. Ordered staff silent as to what went on. We were up all night and because I booked through Expedia they did not offer a refund. We left as soon as the we could after the police had left the next morning. Do NOT stay at this hotel. Not safe. Not accommodating. Didn’t even offer a refund. Nothing!!! This property says Marriot but it is a managed and owned property of Image Hotels. A night of terror for us and not one offering of compensation for the nightmare stay. Stay Clear!!! "

"The breakfast was good. The rooms were dusty, and had pubic hair on the shower wall and floor. The area behind the bathroom door was truely filthy. The toilet leaked and rocked back and forth when sitting down. I was recommended this place by a waitress at Wintzels, and am sorry I stayed there. Proximity to the 65 was great, but there was no sound proofing, so every single truck that drove by, you heard."

"The room was nice and clean. The bathroom had a very clean smell to it. You could tell it was sanitized. Nice breakfast. Staff very helpful and friendly. Like true Southern hospitality."