Good communication with staff. Would have preferred 24/7 reception desk. Great location and quiet at night. The room had its own archeological site with a glass over an old water well.
Candia suites is not really a hotel, more like a managed rooms block with daily servicing, Constantinas met us quickly when we phoned as reception us offsite, and took us through the very nice suite, very modern, from door opening to showers Etc - really enjoyed our bight there as beds were comfortable. Note that although transfers are offered to the airport they are not available to and from the port which is a 1.5km reasonably flat walk away
Before we arrived I sent message @ leaving our bags at hotel early in the morning(our ferry arrived at 6AM). Staff was quick to reply & gave us code for door so we could leave our bags. Checkin that afternoon was so fast & easy. Woman at desk was super friendly & helpful. I had issue with booking bus tickets & she helped me online & also called to busline- Much appreciated. Location was great- so close to the water and to the downtown. Nice to have a little kichen closet and the beds were comfy. Room had a good amount of space & loved having codes for entry so I didnt have to worry @ who had the key. Air conditioni g and internet worked well.
The hotel was well located and clean but since we arrived the wifi connection started to failed, got disconnected intermittently, we notified reception and they check with the company provider and said it was fixed but it stayed like that for the whole stay, they couldn’t explain it or fix it. Also, the first morning we woke up with construction noise at 7:30 am, message reception without luck and walked to the reception office but it was closed until 10am. The terrible construction noise continue the whole morning and they justified it saying the normal hours for construction there was 7:00 am!! They didn’t offer any apologies, solution or explanation or tried to compensate us for the disturbance during our vacation.