โรงแรมและที่พักในเฮลพ์สตัน

"After check in we were advised that we were in “The Residence” section of the hotel. Upon entering we were greeted by filthy carpeted stairs leading up to our room. On opening the door we were then met by a vile smell…the room had clearly not been used/aired for some time. The carpet was covered in stains, the bed frame fabric was ripped, a freestanding chair was also covered in stains. All this before inspecting the bathroom….disgustingly dirty. Shower door was thick with dirt & limescale,...

"It was an old characterful building with many original features. It was evident from the certificates and photos around the place that it had been a hotel & restaurant of note with award winning credentials. It isn’t a shiny glitzy hotel but equally the decor was quite tired and patched up in places. The room itself was perfectly adequate and had everything I needed for a very short stay with a newly fitted ensuite. The landlord was very helpful & friendly and went the extra mile to...

"Everybody so welcoming. Lovely clean room and everything we needed. . Meals yummy 😋"

"Really great location and easy check in and out but the room was SO hot we couldn’t sleep, there was a fan but it didn’t do much. Our windows also opened into the balcony which didn’t feel very private "

"We had a lovely stay, It was a shame the restaurant was closed as we visited on a Sunday. We will be back for another visit."

"Nice hotel. Easy check in. Room was fine. All good. Couldnt get seated in the restaurant due to other large group bookings, so was suggested ro pull tables together to meet need. Food was good. Just lacked a bit of character really. Functional..."

"Excellent food in a lovely village next to a main road however when you shut the windows the traffic noise was vastly reduced. The close room was great value."

"The room had horrid smell had to get can air freshner. Would sudgest a deep clean of carpet.breakfast was adequate . Noise banging about from guests coming in late at midnight.shouldnt let dogs in breakfast room."

"Enjoyed our stay in a garden room. Although the gardens aren’t totally finished it’s nice to see the progress being made and on a sunny day it’s nice to have direct access. Fantastic meal in the kitchen restaurant. We had dined in prevost on previous occasions but the standard of dishes in the other restaurant was great. Friendly reception when we arrived. Breakfast is fantastic. If you are looking for a night or two to relax in a pretty and period setting then this hotel is recommended."

"Quaint hotel in a beautiful city"

"large carpark"

"This is a great place to stay, plenty of room, extremely clean, fridge in the room would definitely recommend "

"Staff very friendly and helpful. Food was great. We had a lovely time. Atmosphere was so nice. Thank you. Will definitely be back."

"Welcoming . Friendly staff. Very respectful and helpful..spotlessly clean. Comfortable.Lovely breakfast with lots of options. Parking on site free. I always stay at this hotel..Excellent"

"As per every visit The staff were once again my reason to return"

"Cheap and cheerful. A very tired hotel but decent value for the price."