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"Great overnight stay for my sons birthday, we ordered take out & used the pool for hours"

"Accessible room. We love the spacious room with a fridge (so useful for some medication). The room was clean and stocked with basic tea, coffee and milk. The bed is a double. We would prefer a king-size but there would be less space around the bed. The mattress was very soft and not supportive. It was awkward, as people with reduced mobility, to sit on the side of the bed...my partner slid off. Also the bedside tables are tiny. More space is needed for medical equipment used at night plus a...

"Room was shabby, furniture scratched and well-worn. Bathroom icy cold. However, on bringing these points to the attention of the staff, a heater was delivered - thank you. Obviously there was no quick solution to the shabbiness of the room (suite 2 Manor House). Some of the food was poor, but again on raising this, staff dealt with it. On balance, we feel the staff did what they could to manage our concerns."

"Stayed many times over the 3 years my son has been at UEA. Normally very good. Unfortunately the most recent was a little disappointing mostly due to the room I was allocated. I booked an executive single based on a previous stay in one of these rooms however the nicer rooms are actually only the doubles. It isn’t made very clear that an executive single purely means a slightly bigger bed. There’s nothing really executive about them (or room 15 anyway) whatsoever. In fact the room looks...

"There were a few little problems (tv, bad odour from sink) but the staff very helpful and friendly. Location is great!"

"Accommodation within student campus, run well and always happy to stay here. Basic and dated but if you just looking for a no frills bed for the night then its perfect"

"Clean room, I did pay for a parking permit as no space in the car park which cost £5. Good breakfast."

"This hotel is very well situated, the parking is a bonus and the views from the restaurant are stunning. The food was well cooked and the waiting staff were very friendly and helpful. We appreciated the age of the building and the reason why there was no lift but we struggled somewhat to lug two suitcases up to the top floor as our room was in the converted attic. The view from the room was great and the room itself was spacious, it could have benefited from a fridge and some of the roller...

"Clean and tidy little hotel within very close walking distance to downtown Norwich. No frills or amenities, but worth the money. I would stay there again."

"Great hotel with awesome views of the football stadium! We’ll have to return to watch a game!"

"Lovely friendly staff, always remembering that I stayed before. We get the room we have requested. We order a vegetarian roast which is outstanding, food delicious and hot. Plenty of parking. Depending where the room is you can hear the traffic going past in the evening & mornings but overall alovely stay. That's why we keep going back and also you have a choice of breakfast part of the deal."

"Walls in the room was dusty but overall rooms were clean. No issues with parking but disabled bay could have been little bigger. Staff were very friendly and welcoming. No hot beverage served in the evening."

"Very nice room (just need more attention to cleaning the floors) and good burger meal in the pub - thank you!"

"Top hotel we have been to 5 start service on a daily basis. The spa was great and all the staff were helpful for all our needs. Would highly recommend and will be returning very soon"

"There was more parking spaces when we got there late, the receptionist was very helpful she explained where the restaurant was and the bar where we can now order food if we are hungry which we were, because the restaurant was closing. The rooms were very clean, breakfast was nice dinner was excellent depending on your choice. Overall friendly staff and my stay was enjoyable. Plenty of leaflets on were you want to go and see."