"The hotel is lovely, well placed in Albany, close to the stadium and Albany mall. The staff are efficient with a quick and easy check in and check out. The rooms were clean, well serviced with everything needed, including toiletries, more than enough towels, gowns, slippers and everything needed for morning coffee and tea. Everything you need to know about the hotel is presented on a tasteful home page on the TV and you can log into your streaming apps or watch live tv. There is a bar fridge in...
"Initially I booked temporary as I wanted to see environment. Amazing staff, very helpful and friendly.
Extended my stay for One more week
Washroom very clean, I have seen staff cleaning every other hour
Highly recommended"
"The bed and bedding was exceptionally comfortable. We got a room with a hot tub on the balcony. Though it wasn’t exactly private as the people above us could see us as well as the partition between balconies was perforated metal and you could see through it as well. We did enjoy the hot tub after a long day or exploring. "
"Nice property bit strange having to go to the 3rd floor to check in
It states on Expedia that there is pool facilities which is why I booked. The day before I received a welcome letter saying you have to pay $25 for pool access that should have been on Expedia warning us "
"The staff were very friendly, extremely helpful, I think they went above snd beyond with help and service, rooms were very clean and food was great the only thing we didn’t like in the dining area we were seated near the windows and it was very cold."
"Stayed at the Grand Chancellor Auckland and honestly, the rooms were great, the location was spot on, but let’s be real—the true five-star experience was the bar staff. I don’t know what kind of magic training they’ve had, but I’m convinced they could mix a cocktail blindfolded while simultaneously solving world peace."
"Stayed in an Urban room and would highly recommend. Very well appointed, clean, spacious, comfortable room with a nice bathroom. A very nice stay and we will be back."
"Perfekt boende förr oss som hade ärenden att fixa innan vi lämnade Nya Zeeland. Vi bodde här en vecka och allt var toppen, enkelt att ta sig in till centrum. Väldigt bra parkering. "
