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Surf 'N' Snow Backpackers - Hostel

2.0 star property
Hostel in Auckland, steps from Queen Street Shopping District

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Photo gallery for Surf 'N' Snow Backpackers - Hostel

Exterior
Fridge, microwave, stovetop
Standard Shared Dormitory, Mixed Dorm, City View | Premium bedding, iron/ironing board, free WiFi, bed sheets
Reception
Gift shop

Reviews

5.0 out of 10

Popular amenities

  • Kitchen
  • Laundry
  • Free WiFi

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Shared Dormitory, Mixed Dorm, Ensuite (6 Person)

Premium bedding, iron/ironing board, free WiFi, bed sheets

Shared Dormitory, Mixed Dorm, Ensuite (6 Person)

Highlights

Kitchen
Fridge
Premium bedding
Private bathroom
Microwave
Stovetop
Living room
  • 30 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds, Shared Bathroom

Premium bedding, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Single Beds, Shared Bathroom

Highlights

Kitchen
Fridge
Premium bedding
Microwave
Stovetop
Living room
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Shared Bathroom

Premium bedding, iron/ironing board, free WiFi, bed sheets

Double Room, Shared Bathroom

Highlights

Kitchen
Fridge
Premium bedding
Microwave
Stovetop
Living room
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Shared Dormitory, Mixed Dorm (8 Person)

Premium bedding, iron/ironing board, free WiFi, bed sheets

Shared Dormitory, Mixed Dorm (8 Person)

Highlights

Kitchen
Fridge
Premium bedding
Microwave
Stovetop
Living room
  • 30 sq m
  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Shared Dormitory, Mixed Dorm (6 Person)

Premium bedding, iron/ironing board, free WiFi, bed sheets

Shared Dormitory, Mixed Dorm (6 Person)

Highlights

Kitchen
Fridge
Premium bedding
Microwave
Stovetop
Living room
  • 25 sq m
  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Shared Dormitory, Mixed Dorm (4 Person)

Premium bedding, iron/ironing board, free WiFi, bed sheets

Shared Dormitory, Mixed Dorm (4 Person)

Highlights

Kitchen
Fridge
Premium bedding
Microwave
Stovetop
Living room
  • 20 sq m
  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Shared Dormitory, Mixed Dorm (10 Person )

Premium bedding, iron/ironing board, free WiFi, bed sheets

Shared Dormitory, Mixed Dorm (10 Person )

Highlights

Kitchen
Fridge
Premium bedding
Microwave
Stovetop
Living room
  • 35 sq m
  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Budget Double Room (No Window)

Premium bedding, iron/ironing board, free WiFi, bed sheets

Budget Double Room (No Window)

Highlights

Kitchen
Fridge
Premium bedding
Microwave
Stovetop
Living room
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Ensuite (No window)

Standard Double Room, Ensuite (No window) | Premium bedding, iron/ironing board, free WiFi, bed sheets

Standard Double Room, Ensuite (No window)

Highlights

Kitchen
Fridge
Premium bedding
Private bathroom
Microwave
Stovetop
Living room
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Shared Dormitory, Mixed Dorm, Ensuite (4 Person)

Basic Shared Dormitory, Mixed Dorm, Ensuite (4 Person) | Premium bedding, iron/ironing board, free WiFi, bed sheets

Basic Shared Dormitory, Mixed Dorm, Ensuite (4 Person)

Highlights

Kitchen
Fridge
Premium bedding
Private bathroom
Microwave
Stovetop
Living room
  • 20 sq m
  • Sleeps 1
  • 2 Single Bunk Beds

View all photos for Single Room, Shared Bathroom

Premium bedding, iron/ironing board, free WiFi, bed sheets

Single Room, Shared Bathroom

Highlights

Kitchen
Fridge
Premium bedding
Microwave
Stovetop
Living room
  • 8 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room

Premium bedding, iron/ironing board, free WiFi, bed sheets

Standard Room

Highlights

Kitchen
Fridge
Premium bedding
Microwave
Stovetop
Living room
  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Shared Dormitory, Mixed Dorm (12 Person)

Premium bedding, iron/ironing board, free WiFi, bed sheets

Shared Dormitory, Mixed Dorm (12 Person)

Highlights

Kitchen
Fridge
Premium bedding
Microwave
Stovetop
Living room
  • 40 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Shared Dormitory, Women only (10 Person)

Premium bedding, iron/ironing board, free WiFi, bed sheets

Shared Dormitory, Women only (10 Person)

Highlights

Kitchen
Fridge
Premium bedding
Microwave
Stovetop
Living room
  • 35 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Shared Dormitory, Women only (6 Person)

Premium bedding, iron/ironing board, free WiFi, bed sheets

Shared Dormitory, Women only (6 Person)

Highlights

Kitchen
Fridge
Premium bedding
Microwave
Stovetop
Living room
  • 25 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Shared Dormitory, Mixed Dorm, Ensuite (4 Person)

Premium bedding, iron/ironing board, free WiFi, bed sheets

Standard Shared Dormitory, Mixed Dorm, Ensuite (4 Person)

Highlights

Kitchen
Fridge
Premium bedding
Private bathroom
Microwave
Stovetop
Living room
  • 25 sq m
  • City view
  • Sleeps 1
  • 2 Single Bunk Beds

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About the area

Map
102 Albert Street, Auckland, 1010

What's nearby

  • Sky Tower - 2 min walk - 0.2 km
  • SkyCity Casino - 2 min walk - 0.2 km
  • Queen Street Shopping District - 3 min walk - 0.3 km
  • University of Auckland - 6 min walk - 0.6 km
  • Auckland Ferry Terminal - 10 min walk - 0.9 km

Getting around

  • Auckland Britomart Station - 10 min walk
  • Gaunt Street Tram Stop - 12 min walk
  • Auckland (AKL-Auckland Intl.) - 28 min drive

Restaurants

  • ‪Rydges Auckland - ‬2 min walk
  • ‪Andy's Burgers & Bar - ‬2 min walk
  • ‪Kushi Japanese Kitchen & Bar - ‬2 min walk
  • ‪The Glass Goose - ‬2 min walk
  • ‪Federal Delicatessen - ‬3 min walk

About this property

Surf 'N' Snow Backpackers - Hostel

Hostel near Sky Tower
Close to SkyCity Casino and Queen Street Shopping District, Surf 'N' Snow Backpackers - Hostel provides a hair salon, a library and laundry facilities. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • A TV in reception, a billiards/pool table and laundry services
  • Smoke-free property, a lift and multilingual staff
  • A vending machine, tour/ticket information and luggage storage
Room features
All guest rooms at Surf 'N' Snow Backpackers - Hostel offer comforts, such as premium bedding, in addition to
More amenities include:
  • Kitchens with fridges, microwaves and stovetops

Languages

Chinese (Mandarin), English, French, German, Hindi, Italian, Japanese, Korean, Portuguese, Russian, Spanish

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Exterior

Gamma Hotel

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • Microwave
8.0 out of 10, Very good, 481 reviews
Gamma Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Billiards/pool table
  • Library
  • TV in common areas

Conveniences

  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Multilingual staff
  • No housekeeping service
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Shower
  • Towels provided

Food and drink

  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Iron/ironing board on request
  • Living room
  • Shared accommodation

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
All guests must show a valid passport. This is the only form of identification that is accepted at this property.
The credit card used to book the reservation must be presented by the cardholder at check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children 17 and younger are not allowed at this property; all guests older than 17 are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

Children 17 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Surf 'N' Snow Backpackers Backpacker
Surf 'N' Snow Backpackers Backpacker Auckland
Surf 'N' Snow Backpackers Hostel Backpacker
Surf 'N' Snow Backpackers Hostel Backpacker Auckland
Surf 'N' Snow Backpackers Hostel Auckland
Surf 'N' Snow Backpackers Hostel
Surf 'N' Snow Backpackers Auckland
Surf 'N' Snow Backpackers
Surf 'N' Snow Backpackers Hostel / Backpacker
Surf 'N' Snow Backpackers - Hostel Auckland

Frequently asked questions

Is Surf 'N' Snow Backpackers - Hostel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Surf 'N' Snow Backpackers - Hostel?

This property doesn't offer parking.

What time is check-in at Surf 'N' Snow Backpackers - Hostel?

Check-in start time: 2:00 PM; check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Surf 'N' Snow Backpackers - Hostel?

Checkout is at 10 AM. Late checkout is available for a fee.

Where is Surf 'N' Snow Backpackers - Hostel located?

Located in Auckland Central Business District, this hostel is steps away from Queen Street Shopping District, Sky Tower and SkyCity Casino. University of Auckland and Princes Wharf are also within 10 minutes. Auckland Britomart Station is 10 minutes by foot and Gaunt Street Tram Stop is 12 minutes.

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Surf 'N' Snow Backpackers - Hostel Reviews

Reviews

5.0
Rating 10 - Excellent. 30 out of 284 reviews
Rating 8 - Good. 34 out of 284 reviews
Rating 6 - Okay. 61 out of 284 reviews
Rating 4 - Poor. 75 out of 284 reviews
Rating 2 - Terrible. 84 out of 284 reviews

4.4/10

Cleanliness

5.8/10

Staff & service

5.4/10

Amenities

4.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Poor

Daniel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not recommend not worth it
Stayed 3 nights in Jun 2025

2/10 Terrible

Andrew

Leaking in the room. Poor management. As recommended by reception Metro backpackers is better.
Stayed 12 nights in May 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place. Reasonably priced
Stayed 1 night in Mar 2024

10/10 Excellent

Rosy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price, it’s the best! The staff prioritize cleanliness and have certain rules that make staying in the shared pods even better. I have literally no complaints I stayed there for 3 days. It was peaceful. Thank you! I’ll definitely visit again in the future.
Stayed 3 nights in Nov 2024

8/10 Good

skye

Liked: Staff & service
It's not luxury but for the price It's good. Staff is very nice and people are generally quiet and respectful of others. Across the street from the Sky Tower, around the corner from a grocery store, and right down the street from Queen St.
Stayed 2 nights in Nov 2024

6/10 Okay

Michelle

It was convenient but bare bones for single room only had 1 fan & a bed no trash bin or somewhere to set things
Stayed 4 nights in Dec 2024

8/10 Good

Ricki Lee

Liked: Staff & service, amenities
Disliked: Cleanliness
Great place to stay, warm and safe. Kitchen could use a clean though, especially the fridge and freezer. Would stay here again and recommend for backpackers
Stayed 5 nights in Oct 2022

4/10 Poor

Ichiro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cold shower

Clod shower .
Stayed 5 nights in Oct 2024

8/10 Good

Pat

Liked: Staff & service
all good ,priced right.
Stayed 2 nights in Feb 2024

6/10 Okay

Sudhir

Liked: Staff & service
Nice friendly staff. Excellent location. Liked fan in room. Place could be cleaner but well priced.
Stayed 2 nights in Nov 2022

8/10 Good

Lisa

Liked: Staff & service, amenities
Suited my needs. A good spring clean in certain areas would not go amiss
Stayed 6 nights in Sep 2024

8/10 Good

Sudhir

Liked: Cleanliness, staff & service
nice staff good location good prices. bathrooms need updating
Stayed 1 night in Oct 2022

10/10 Excellent

Jenssen Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Since I am an Aucklander, I pretty know the area much. So, staying here in these areas is not a deal. The staff are accommodating and friendly.
Stayed 3 nights in Jun 2023

4/10 Poor

Daniel

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hot was was unreliable and the bedding was too light and small. I wouldn't stay there again.
Stayed 4 nights in Aug 2024

10/10 Excellent

Sudhir

Liked: Staff & service
Friendly staff ,1 pm check in is excellent unlike others at 2 pm . Room has fan very good . Bathroom needs improvement. One bathroom toilet door broken at level3
Stayed 1 night in Oct 2022

4/10 Poor

Liv

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Its super cheap, so thats what you get. Its old and run down. I think next time its worth it spending a bit more for a nicer place. Wouldnt stay again
Stayed 4 nights in Nov 2022

10/10 Excellent

rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
everything fine
Stayed 3 nights in Mar 2023

2/10 Terrible

Amy

Liked: Staff & service
Disliked: Property conditions & facilities
The bed was awful! Needs to be replaced coule feel the springs, didn’t get a wink of sleep. Staff were amazing though
Stayed 1 night in Oct 2023

8/10 Good

Carmen

Liked: Cleanliness, staff & service
Hot water for a shower is an issue. I had to run the shower for a minimum of 15 mins before hot water would come through.
Stayed 4 nights in Aug 2024

2/10 Terrible

Mario

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is under a septic flush and every time the toilet flushes it always making a loud noise. The hose of the septic has a water that is dripping down the bedroom.
Stayed 5 nights in May 2024

4/10 Poor

kenichiro

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
at other area I use trek like this, feel disapoint no use again.
Stayed 2 nights in Aug 2023

2/10 Terrible

man

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
bad
Stayed 1 night in Nov 2023

4/10 Poor

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Windows in my room were open when I arrived - on a rainy day - bed was very wet from the rain. Thin duvet - got cold at night. No rubbish bin in [private] room. Toilet stalls don't properly close and/or don't lock. Shower doors have wide gaps through which you can see straight in. The building doesn't feel maintained or cared for. Many security cameras everywhere.
Stayed 1 night in May 2023

6/10 Okay

Sudhir

Disliked: Cleanliness, amenities
I have stayed here many times. Very good central location and good prices. Some rooms have fans and I was happy. PLease put fans in all rooms now as it is summer. The manager Muhammad is a very responsible, mature person and very helpful. Another very helpful and nice staff member is a South African guy. The other staff need training for better customer service. I was made to wait twice to check in as the staff was busy counting the shifts collection between 2.30 pm and 3,30pm. I was very tired and wanted to check in at once as I was coming from overseas. If that is the case , please write in the instructions that from 2.30pm to 3.30 pm the office is closed. To make customers wait especially when they are tired coming from overseas is not good and has never happened in any backpacker I have stayed in NZ and overseas.

4/10 Poor

Maja Stilling

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Først overnattede vi på et værelse med en dobbeltseng der var alt for kort til os, på det værelse lå der brugte vatpinde der vi kom ind. Anden gang havde vi fået et værelse med to senge. Stikkontakten på værelse var fuldstændig i stykker og hang næsten ud af væggen.
Stayed 2 nights in Mar 2025