"This is a family run, first class hotel. The staff are efficient and friendly. The guest rooms we had were just first rate. A suite is really a suite. You cannot buy or manufacture old world European charm and hospitality. At this property these qualities are 4 generations in the making. This hotel never disappoints. The restaurant is just beautiful, with cuisine to match"
"The location was great, room very clean and bathroom too. The staff went above by being so pleasant and helpful.. I had a car to park and the directions given were very specific and helpful This is the place to stay in Heidelberg sepecially for access to the christmas markets"
"Great new modern looking property, convenient to the tram, wonderful breakfast, super staff - only downside is the room was a bit dark. If coming from the train station, take tram 5, 21 22, 23 or 25 two stops to Stadtbucherie tram stop and walk 400 feet west very flat. If you want to go to old town, just hop on tram 26 about 200 feet from hotel."