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"A very nice place outside the airport to spend a night before continuing on your trip. The property is probably very new as everything looks extremely clean. The bathroom looks brand new with a very nice showerhead. The hotel was quiet even though we were on the first floor adjacent to the parking lot. The front desk employee was extremely helpful and pleasant. I recommend this property."

"1 character"

"Called hotel from the airport around 10:30pm to order the free shuttle. No answer - tried several times and just rang out. Ended up getting an Uber. Arrived around 11pm. Customer service from the front desk was virtually non existent, so was not surprised nobody picked up the phone when I called. Was asked if I needed the shuttle in the morning but was then told all the early shuttles were already fully booked. The room itself was fine other than very poor water pressure from the bathroom sink...

"Great location for north dallas.. Great room, breakfast and overall experience... hot tub was enjoyable, pool was super cold mainly due to being indoors.. will stay here on every visit to Dallas"

"Good experience. Conveniently located."

"The people were very nice and the area was very quiet, there is a denny's right next to the inn that was very convenient."

"Very clean, restrooms comfortable beds. Breakfast was pretty good."

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"The room was very clean and the lake view was so beautiful and worth it!"

"Great!"

"H"

"Awesome hotel!! Bed was very comfortable and the mini-kitchen was great. Location was nice. Staff was very professional. Just wish they served breakfast at the hotel. There was restaurants right next to the hotel which gave discounts when you showed your hotel key. Overall excellent hotel and would stay here again."

"Be prepared to see a lot of charges on your card. I booked my stay through Expedia and paid it. I when I got there they said they needed to do a $200 hold on my card for any incidentals. I bought the “meal pass” which was a rip off. $175 for $120 credits for food and it was not explained by the employees. They said it covered breakfast, lunch and dinner. The credits were basically enough for dinner and breakfast. Dinner was $25 a person for the buffet and the breakfast buffet was a little...

"Customer service at this hotel wasn’t the item on the market"

"When I made the reservation they did not tell me that they would not pick me up at the Terminal I was at. For what I had to pay to get there and the stay , I could have gotten picked up by a nicer hotel and a lot quicker."

"It's a very busy hotel because it's near the airport but the staff was very accommodating and helpful. Air conditioner was kinda noisy but I can't sleep in total silence and it did drown out the airport sound which I was expecting because of other reviews talked about the noise but I didn't hear any planes in my room and it was on the airport side of the building."

"Had two rooms, both never seemed to fully cool off. Stopper in sink for the 1st room was broken, so sink didn't drain. Staff was very helpful (and pleasant) though, moved us into a larger room right away. Breakfast was good. Check in and check out was smooth."

"Spacious room, clean, Good AC"

"Nice and secure place."

"Breakfast was left to be desired...."