This hotel is shut down and we were never notified. We were put in a real bind when we showed up with a reservation the night before the eclipse.
เข้าพัก 1 คืน, เมษายน 2024
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
Lisa
10 เม.ย. 2022
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
The staff was friendly and helpful, even giving us a ride to dinner and picking us up afterwards, (Our car was in the shop). The room was clean and we did'nt see one bug of any kind. The wifi didn't work, but other than that we were happy and safe.
We came to the lake for the day. Swimming, hanging out got a room for the night due to drive was a long way back. Room was fine and clean. Service was questioning need for additional blankets due to being cold. I didn’t like that and need breakfast to be included.
The guy at front desk was very nice and helpful. He got us a remote for our TV. Called us at 10am on check out day to remind us checkout was at 11. I guess in case we overslept. Much appreciated.
My nonsmoking room turned out to be a ashtray with no hot water in kitchen or bathroom sink and lukewarm water in the shower and microwave door handle was brokei have sinus problems what a stay that was.
This is by far the worst property I’ve stayed in. Absolutely gross. The rooms stink and everything is completely worn. Hot water only stays hot for a little while. Front desk staff charged me for my service animal.
เข้าพัก 1 คืน, พฤษภาคม 2022
รีวิวที่ตรวจสอบแล้ว
2/10 แย่มาก
Jason
29 พ.ค. 2023
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Check in time is at 3 PM I showed up at 7:30 PM and my room was not ready and they will not refund my money.
This used to be a nice place before new ownership. We booked a king smoking, while unpacking I noticed BUG BUGS crawling over the sheets. I requested a refund but wouldn’t give a refund only just a different room. They was concerned about the bed bugs and rented the room to other guests. I would never stay there again!!!!!!
The hotel took my reservation and my money, but after spending 7 hours driving to Heber Springs and to the OYO hotel location, the hotel was closed and nobody would answer the phone. Fortunately i was able to get a room at the hotel down the street but this could have been a huge problem if other hotels had no vacancy. OYO owes me a refund and needs to quit taking reservations on line if the hotel is no longer in existence.
เข้าพัก 2 คืน, มีนาคม 2024
รีวิวที่ตรวจสอบแล้ว
2/10 แย่มาก
alan
8 เม.ย. 2024
This property is not a motel any more it is being renovated and has been under construction for months according to the builder on site. We received an email confirming our reservation this afternoon, yet when we arrived the sign on the door stated this is no longer a motel. Pathetic vetting by Expedia after paying our deposit. Will Expedia do any about this?
This place us awful! It is old and dirty! We had things stolen from the maids! You can never reach the owners because the office door is always locked! It usn’t up to fire code standards...no smoke alarms in the rooms! Do not stay here unless you are desperate!!!
เข้าพัก 2 คืน, กรกฎาคม 2020
รีวิวที่ตรวจสอบแล้ว
4/10 แย่
Carroll
12 ต.ค. 2022
ชื่นชอบ: พนักงานและบริการ
The room was clean-ish the floor going from the bed area to the bathroom was not clean, you could see dirt where one type of flooring ended & the other began. Could see light between the door & the door frame. The curtains were old & had torn spots on the blackout part .
เข้าพัก 1 คืน, ตุลาคม 2022
รีวิวที่ตรวจสอบแล้ว
2/10 แย่มาก
Brittany
10 มี.ค. 2024
Nightmare!!!
I did not even stay at this property. The parking lot was littered with many broken appliances and trash. The windows on every room were taped completely up. It was a scary place. And also no hotel staff was anywhere to be found, the office was locked and the phone was busy every time I tried to call. Very frustrating experience.