โรงแรมและที่พักฮีตัน เมอร์ซี

"Our room on the second floor was clean and had blinds to keep out the light at night. It was adequate but, no doubt to keep in style with being the oldest hotel in Great Britain, it wishes to retain an oldie worldie charm so the decor may appear outdated. Our bathroom could do with a revamp as the toilet seat was loose and one of the shower heads was leaking and wouldn't stay in position. Breakfast was the 'help yourself style' and there was sufficient choice. However, the breakfast room seemed...

"Very good"

"Food room staff was excellent but think outside needs painting"

"We were instantly made to feel welcome when checking in, everything was explained to us regarding the facilities the dining arrangements and the bars. Very friendly and polite staff too. Would definitely stay again and highly recommend."

"Friendly staff. Excellent breakfast. Room decoration was tired and in need of updating."

"Stayed here for 3 nights, no house cleaning, no fresh linen, no fresh towels, hotel does not accept cash, bar closed quite early, very over priced for food, beer, tea or coffee, I was charged £26.60 for 2 very small brioche rolls with rasher and egg and 2 small cappuccinos. Would not recommend and won’t stay again 😡"

"Room was very clean and comfortable, thanks for putting in the fan. receptionist was very welcoming and efficient and a lot of fun, so the stay started well. Did not use the facilities so cant comment. Overall very happy and would recommend."

"Very pleasantly surprised by all aspects of the hotel. Very clean, the pool was quiet, everything was working, the jacuzzi nice and "strong", the steam room nice and hot with a eucalyptus scent. The changing room was very tidy and clean. We will be back"

"I booked the taxi from the hotel but no one pick up. I booked 2 rooms but they gave us only one room. "

"Lovely welcoming staff. Good spa and leisure facilities. A very enjoyable and reasonably priced stay."

"Everything was so easy to book etc, £4 extra to park over night but again easy to sort Mattress was comfy on one side 😀, overall decent place from start to finish"

"Fair price"

"Hotel a bit aged but our room was nicely done up. Staff helpful. Good shuttle to airport."

"Easy check in food choice good and quiet rooms perfect"

"No fridge in room but apart from that was perfect for an airport hotel"

"Easy short walk to the Terminal"

"I liked the location as that was where we needed to be. The hotel is filthy and should be condemned."

"Clean room very comfortable great breakfast"