"A/C was broken, refrigerator was nasty and leaking so bad I almost slipped and fell, the bed next to the window had a piece of the head board broken. I took pictures and showed the lady at the front desk. I didn't even stay 30 minutes after checking in and she assured me that I'd be refunded my money but it's been a week and they still charged me. I will not be going back to stay there again. I was in room 320."
"Easy check in, huge room, super clean, easy parking, quick and easy restaurants within walking distance. Free breakfast is always appreciated but give yourself time, it was packed! "
"Thank You front desk for assisting us getting checked in a few minutes early. A special thank you to Peaches in housekeeping for making sure our room was ready when we arrived. Minus the lady bugs(which is beyond control) this hotel is my go to each time I’m in Douglas. "
"It is a basic but very pleasant facility. It has been apparently fairly recently refreshed and renovated. Our king bed suite was spacious and the bed comfortable. The only draw back is the lack of an elevator to the second floor where all the king rooms are located. Breakfast was adequate with waffles, hot and cold cereal, toast, and fresh fruit. We enjoyed the stay. "