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"I had such an amazing experience at the Cottonwood Hotel in Louisville, and a huge part of that was thanks to Chelsea and Ana. They truly went above and beyond during the three-day event for Kentucky derby everything was organized so smoothly, and you could feel the effort and care they put into every detail. The food and drinks were excellent, and they created such a warm, inviting atmosphere that brought everyone together. Even with the hotel almost completely full, everything ran seamlessly, which is seriously impressive. Chelsea and Ana made the entire experience feel special, effortless, and memorable. They exceeded all expectations, and I would absolutely come back because of them. Highly recommend"

"Bar was amazing with the outside patio area "

"They put us in a smoking room (we reserved a non-smoking room), the room is dirty and outdated, no tissues, only one roll of toilet paper, charged us for a bottle of water, fridge did not work, there was no remote for the TV, sheets had small rips in them, soap dispenser on the shower was disgusting and clogged"

"Waitress needs more help derby day. Give her help!!!!"

"The breakfast could’ve been better. I wished I ordered something instead of doing the buffet"

"Fun, casino, clean."

"Service was horrible, the room condition was poor, and we were charged twice for parking and room service. "

"Perfect Place TonSray For The Derby!"

"Perfect stay for going to a local show like the Palace Theatre as it’s within walking distance. Great breakfast till 9:30. The parking is also great as they utilize a garage next door that made it so easy!"