Victoria ; Muchas gracias por su excelente puntuación y por exaltar nuestros servicios .Esperamos tenerlos nuevamente con nosotros!!! Saludos, Marcos Cruz - Manager General

Dear Victoria ; Thank you very much for spending your valuable time writing and publishing this excellent comment, for us it was a pleasure to serve you and I am very grateful that you have praised our offers and services, it would be very pleasant to receive you again! Best Regards , Marcos Cruz - General Manager

Thank you for your score . We hope to have you again with us !!! Best regards, Marcos Cruz -Manager

Thank you for your score . We hope to have you again with us !!! Best regards, Marcos Cruz -Manager

Daniela ; Muchas gracias por su excelente puntuación y por exaltar nuestros servicios .Esperamos tenerlos nuevamente con nosotros!!! Saludos, Marcos Cruz - Manager General

Thank you for your score . We hope to have you again with us !!! Best regards, Marcos Cruz -Manager

Dear Jeffrey; Thank you very much for spending your valuable time writing and publishing this excellent comment, for us it was a pleasure to serve you and I am very grateful that you have praised our offers and services, it would be very pleasant to receive you again! Best Regards , Marcos Cruz - General Manager

Thank you for your score . We hope to have you again with us !!! Best regards, Marcos Cruz -Manager

Thank you for your score . We hope to have you again with us !!! Best regards, Marcos Cruz - General Manager

Thank you for your score . We hope to have you again with us !!! Best regards, Marcos Cruz -Manager

Thank you for your score . We hope to have you again with us !!! Best regards, Marcos Cruz -Manager

Muchas gracias Susana por su excelente puntuación y por exaltar nuestros servicios .Esperamos tenerlos nuevamente con nosotros!!! Saludos, Marcos Cruz - Manager General

Thank you for your score . We hope to have you again with us !!! Best regards, Marcos Cruz -Manager

Estimado Lian,Valoramos sinceramente su opinión sobre su reciente estancia en nuestro hotel. Lamentamos profundamente que la falta de wifi en su habitación haya afectado su experiencia. En la situación actual del país, proveer acceso a internet de alta velocidad en todas las habitaciones puede ser un desafío para los negocios privados, ya que la compañía de telecomunicaciones no ofrece este servicio. No obstante, sus comentarios son tomados en serio y serán considerados mientras exploramos maneras de mejorar nuestros servicios en el futuro.Por el momento solo podemos brindar acceso en las áreas comunes del hotel.Agradecemos su comprensión y agradecemos que haya elegido hospedarse con nosotros. Esperamos tener la oportunidad de darle la bienvenida nuevamente y ofrecerle una experiencia más satisfactoria.Atentamente,Marcos, Manager

Muchas gracias Marinela por su excelente puntuación y por exaltar nuestros servicios .Esperamos tenerlos nuevamente con nosotros!!! Saludos, Marcos Cruz - Manager

Thank you for your score . We hope to have you again with us !!! Best regards, Marcos Cruz -Manager

Muchas gracias Luis por su excelente puntuación y por exaltar nuestros servicios .Esperamos tenerlos nuevamente con nosotros!!! Saludos, Marcos Cruz - Manager

Dear Michael ; Thank you very much for spending your valuable time writing and publishing this excellent comment, for us it was a pleasure to serve you and I am very grateful that you have praised our offers and services, it would be very pleasant to receive you again! Best Regards , Marcos Cruz - General Manager

Thank you for your score . We hope to have you again with us !!! Best regards, Marcos Cruz -Manager

Thank you for your score . We hope to have you again with us !!! Best regards, Marcos Cruz -Manager

Thank you for sharing your feedback. We value all comments and are disappointed to hear that your experience fell short of expectations. Please feel free to reach out directly so we can address any specific concerns you may have and ensure your next stay exceeds your expectations.

Thank you for your score . We hope to have you again with us !!! Best regards, Marcos Cruz -Manager

Thank you for your score . We hope to have you again with us !!! Best regards, Marcos Cruz -Manager

Thank you for your score . We hope to have you again with us !!! Best regards, Marcos Cruz -Manager

Thank you for your score . We hope to have you again with us !!! Best regards, Marcos Cruz -Manager

Thank you for your score . We hope to have you again with us !!! Best regards, Marcos Cruz -Manager

Thank you very much for your score . We hope to have you again with us !!! Best regards, Marcos Cruz -Manager

Dear Elizabett ;Thank you very much for your score . Unfortunately we had bad weather with very strong winds and intense rains and the three-phase line was affected and the elevators were affected for a day and a half. This did not happen more than 10 years ago. !! We hope to have you again with us !!! Best regards, Marcos Cruz -Manager

Thank you very much for your score . We hope to have you again with us !!! Best regards, Marcos Cruz -Manager

Thank you very much for your score . We hope to have you again with us !!! Best regards, Marcos Cruz -Manager

Thank you for your score . We hope to have you again with us !!! Best regards, Marcos Cruz -Manager

Thank you for your score . We hope to have you again with us !!! Best regards, Marcos Cruz -Manager

Thank you for your score . We hope to have you again with us !!! Best regards, Marcos Cruz -Manager

Dear Christopher; Thank you very much for your comment, we would have liked you to inform us during your stay. We would have changed rooms. We take care of it and it's already solved! We hope to have you again with us !!! Best regards, Marcos Cruz -Manager

Dear Wendy ; Thank you very much for spending your valuable time writing and publishing this excellent comment, for us it was a pleasure to serve you and I am very grateful that you have praised our offers and services, it would be very pleasant to receive you again! Best Regards , Marcos Cruz - General Manager

Thank you very much for your score . We hope to have you again with us !!! Best regards, Marcos Cruz -Manager

Thank you very much Allan for spending your valuable time writing and publishing this excellent comment, for us it was a pleasure to serve you and I am very grateful that you have praised our offers and services, it would be very pleasant to receive you again! Best Regards , Marcos Cruz - General Manager

Thank you very much for your score . We hope to have you again with us !!! Best regards, Marcos Cruz -Manager

Thank you very much Cristopher for spending your valuable time writing and publishing this excellent comment, for us it was a pleasure to serve you and I am very grateful that you have praised our offers and services, it would be very pleasant to receive you again! Best Regards , Marcos Cruz - General Manager

Thank you very much for your score . We hope to have you again with us !!! Best regards, Marcos Cruz -Manager

Thank you very much for your score . We hope to have you again with us !!! Best regards, Marcos Cruz -Manager

Thank you very much for your score . We hope to have you again with us !!! Best regards, Marcos Cruz -Manager

Dear Manfred ; Thank you very much for your score . We hope to have you again with us !!! Best regards, Marcos Cruz -Manager

Thank you very much for your score . We hope to have you again with us !!! Best regards, Marcos Cruz -Manager

Thank you very much for your score . We hope to have you again with us !!! Best regards, Marcos Cruz -Manager

Muchas gracias Omar por su excelente puntuación y por exaltar nuestras ofertas y servicios .Esperamos tenerlos nuevamente con nosotros!!! Saludos, Marcos Cruz - Manager

Dear Matilde ; Thank you very much for spending your valuable time writing and publishing this excellent comment, for us it was a pleasure to serve you and I am very grateful that you have praised our offers and services, it would be very pleasant to receive you again! Best Regards , Marcos Cruz - General Manager

Thank you very much for your score . We hope to have you again with us !!! Best regards, Marcos Cruz -Manager

Muchas gracias por su comentario,pero me gustaría aclarar para futuros clientes ; El timbre y la cámara funcionan , por seguridad al hacer el check in bajamos a abrir para asegurarnos que sea el huésped que hizo la reserva , todos los huéspedes a partir que hacen el check in tienen la llave para entrar . Cordiales Saludos -Marcos Cruz - Manager General

Thanks you for your comment!!!