"the room was top class - the staff where very polite & helpful as i arrived early i was able to put my bags in a room for safe keeping . On my next visit to dusseldorf i will certain be choosing this hotel if rooms are available "
"Hotel Excellent but was billed twice for our room this was aknowledged by the hotel and after taking our details was told I would be remembursed this was as we checked out. To date I,ve heard nothing further"
"Good stay.
Though the staff (a woman) at the reception told me to “take a step back” when i approached the counter to check-out and i was a little bit in a hurry because i was late to leave to the airport and the uber taxi was waiting outside. I didnt expect her to talk to me this way.
Few moments later, another lady helped me to check out, i think she was the manager and it went very smoothly. "