Dear Dan,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN HARTSELLE. We are disappointed to see your 1/5 score and to know that this is the impression you left with of our hotel. The issue you've described with your reservation is not usually an experience our guests have with us. Thank you for making us aware. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again. We wish you the best in your future travels.Very truly yours,Toni-AnnRed Roof ManagementRediResponse Specialist

Dear Mark,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn Hartselle. I am happy to see that the value to price ratio met your expectations and that you had a comfortable stay. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Thank you Brandi, for taking the time to write a review of your stay at the Red Roof Inn Hartselle. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,OnielRedRoof ManagementRediresponse Specialist

Hi Roberta,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Hartselle. I'm glad you took liking to the areas pets can be walked, however, please accept our apologies for any inconvenience caused by the unfunctional amenities. To uphold our high standards at RedRoof I’ve shared your encounter with management to ensure your satisfaction.Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OnielRedRoof ManagementRediresponse Specialist

Hello Ranae, The staff at the Red Roof Inn Hartselle and I would like to thank you for taking a moment to complete our survey from your recent stay. We are happy to see that you loved the cleanliness and comfort of the room, prompting your 4/5 score. However, I'm saddened to see that your visit was hindered due to the remote and the coffee maker not working. Please accept our sincerest apologies for the impact this had on your stay. We encourage guests to notify our staff immediately about any concerns, as we strive to ensure a comfortable and enjoyable experience for all. We value your feedback and will address the issues with our team to ensure improvements are made.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Dear Tony,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN HARTSELLE. We sincerely appreciate your comments and are happy to hear you had a great experience with us, prompting your 4/5 score. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria Red Roof Management RediResponse Specialist

Dear Suzan,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN HARTSELLE. Red Roof sincerely appreciates your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with having no elevator, issues with the blow dryer in both rooms and all the other concerns that you mentioned. We ultimately aim for all our guests to have a positive, clean and comfortable stay, so disheartened to hear this was not the impression left with you. Your feedback is important to Red Roof and we’ll take your comments into consideration and shared with management to make changes to improve our customer experience. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,LaTundeRed Roof Management RediResponse Specialist

Dear James,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Hartselle. It is very rewarding to read that you had a great encounter with us and we really appreciate your kind comments about our clean room, excellent staff, awesome showers and decent rates. You indicated that you were unsatisfied with the bed not being to your liking. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next stay. Sincerely, Chirell RediResponse Specialist

Dear Karen,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Hartselle. I was sorry to read we were hard to find. However, we are appreciative of your perfect scoring. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

Hello Chad,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Hartselle. It's saddening to hear that your stay fell short of your expectations due to the indicated poor housekeeping conditions, the size of our rooms, and a leaking faucet. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Red Roof apologize for the highlighted poor experience.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Hi Heather,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Hartselle. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management

Hi Nesha,Thank you for taking the time to write a review of your stay at the Red Roof Inn Hartselle. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit, it's also nice to read that you took liking to our hotel's convenience. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management

Dear Babie,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN HARTSELLE. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our friendly and professional staff. We at Red Roof aim to provide our guest with positive guest experience so we truly appreciate your feedback as we strive to continuously improve.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Hello Sandra, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Hartselle and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Hi Nesha,Thank you for taking the time to write a review of your stay at the Red Roof Inn Hartselle. Please accept our most sincere apologies for any hinderance during your stay with us. On your next visit at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.Sincerely,RedRoof Management

Dear Joseph,Thank you for taking the time to tell us about your experience at the RED ROOF INN HARTSELLE. It’s great to hear that you found our staff to be very helpful and accommodating. On the other hand, I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for what you described as issues with your room key.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Antonio,Red Roof Management RediResponse Specialist

Hello Nesha,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN LANCASTER TX and I appreciate your 3/5 score following your stay. In the future, please consider adding more comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip at Red Roof.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Thank you for taking a moment to leave a review, Jose. The staff and I at the Red Roof Inn Hartselle appreciate your 3/5 score following your stay. However, you stated that the hospitality was lacking, the shower floor was pitched and the other issues were less than ideal. Our Red Roof team is committed to satisfying our guests, so your comments will be taken into consideration as it will help us to improve our guest experience.Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Hi Holly,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn Hartselle with us. It was so rewarding to see that we earned your 5/5 score with our clean and quiet property. Red Roof strives to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us. However, you noted that your room window was open.Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,XaoRed Roof ManagementRediResponse Specialist

Thank you for taking the time to tell us about your experience at the Red Roof Inn Hartselle with us, W Philip. I am sorry that your experience did not meet your expectations. You stated that the first room had an unfavorable odor and that the second room had a leaking shower, which hindered your stay. In an effort to rectify these in a timely manner, I have shared your comments with the property.Thanks to your feedback, Red Roof can work towards making the necessary changes. It would be our pleasure to provide you with better stays going forward.Very truly yours,XaoRed Roof ManagementRediResponse Specialist

Dear Danielle,Thank you for telling us about your recent visit to RED ROOF INN HARTSELLE. It's good to red that our affordable hotel and close proximity to your travel plans met your needs. However, you indicated that the issue with your door was less than pleasant. I do apologize for any inconvenience caused. We continually work to improve our hotel, so I really appreciate you providing us with your feedback.I do hope that you will return to our hotel, or any of our other brand Red Roof locations in the future. Sincerely,LintonRed Roof ManagementRediresponse Specialist

Hello Brenda,Thank you for taking the time to tell us about your stay at the Red Roof Inn Hartselle. It is pleasing to see that your stay was clean. You indicated that your stay was interrupted by noise disturbances from other guests. We will take your comments into consideration to make changes to improve our customer experience.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. It would be a pleasure to have you stay with us again in the future, so that we can have the opportunity to provide you with a better experience.Sincerely, Abigail RediResponse Specialist

It is so rewarding to read that you had a great stay with us, Marisa. Thank you for your comments. You indicated that you were happy with the cleanliness and comfortability of your room, along with our friendly staff. I am grateful for the feedback you provided so we are able to continually improve our hotel. Thank you for choosing Red Roof Inn. We hope to see you again soon. Sincerely, Toni-Ann Red Roof ManagementRediResponse Specialist

Dear Valerie,Thank you for taking the time to tell us about your experience at the RED ROOF INN HARTSELLE. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for what you described as the property needing repairs.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Antonio,Red Roof Management

Dear Dana, I appreciate you sharing your feedback following your stay at the Red Roof Inn Hartselle. I am glad you found our front desk staff to be exceptionally friendly, despite the pest you reported, the foul odor you described along with all the other listed hindrances. I humble apologies for any inconvenience this may have caused. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,OliviaRed Roof Management RediResponse Specialist

Dear Lisa, Thank you for taking a moment to complete our survey following your stay at the Red Roof Inn Hartselle. The situation you described regarding the less than ideal encounter you had with our front desk clerk at check-in and the odor of the room not to your liking is truly regrettable. At Red Roof, our primary goal is always to provide our guests with an enjoyable experience. For that reason, we sincerely apologize to have failed you.Thank you for sharing your concerns and I wish you all the best in your future travels.Sincerely,ChevaneseRed Roof Management RediResponse Specialist

Hello Jerry,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Hartselle and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Hi Richard,Thank you for taking the time to complete our survey following your stay at the Red Roof Inn Hartselle. We strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.Thank you again for sharing your review. We would love to have another chance to provide you with a better experience the next time you're in town.Sincerely,ChevaneseRed Roof Management RediResponse Specialist

Hi Christina,I'm thrilled that your stay at the Red Roof Inn Hartselle exceed your expectations, especially regarding the cleanliness of your room, our friendly staff, our well maintained facilities, along with the other positive features of your stay. We always enjoy hearing about the positive experiences our guests have at our hotels. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Dear Elmer,I appreciate your feedback following your recent visit at the Red Roof Inn Hartselle. It's good to read that our quite location met your needs. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LintonRediresponse Specialist

Dear Steve,I appreciate you sharing your feedback following your stay at the Red Roof Inn Hartselle. I was saddened to read that your stay fell short of your expectations due to the poor housekeeping and the insects you reported. I am sorry for all the inconvenience you had during the stay. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I wish you all the best in your future travels.Sincerely,ChevaneseRed Roof Management RediResponse Specialist

Dear Christy,I appreciate your feedback following your recent visit at the Red Roof Inn Hartselle. It's rewarding to read that our clean rooms and efficient check-in met your needs. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LintonRediresponse Specialist

Dear Ann,Thank you for telling us about your recent visit at the Red Roof Inn Hartselle. It's good to read that our friendly staff met your needs. However, you indicated that the issue you had with flushing the toilet and the condition of your sheets were the downsides of your stay. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Regards,LintonRediresponse Specialist

Dear Lisa,Thank you for taking a moment to write a review following your recent experience at the Red Roof Inn Hartselle. It's good to read that our great check-in process met your expectations. However, you indicated that the difficulty you had with operating the door was the hindrance of your visit. Our team is committed to satisfying our guests, so we are very thankful for your feedback.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I wish you all the best in your future travels.Regards,LintonRediresponse Specialist

Hello Chris,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN HARTSELLE. We appreciate your 3/5 rating. It's saddening to hear that our pillows nor water pressure weren't to your liking. Please know that we value and appreciate your business, and will take your comments into consideration in an effort to improve our quality. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Recordo Rediresponse Specialist

Hello Jason, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN HARTSELLE and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management

I appreciate your comments regarding your recent stay at the Red Roof Inn Hartselle, Edgar. I am glad to read that you were pleased with our food. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Devorine RediResponse Specialist

Hello Nathan!Thank you for rating your recent stay at Red Roof Inn Hartselle. We strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine RediResponse Specialist

Dear Irina,Thank you for telling us about your recent visit at the Red Roof Inn Hartselle. I was delighted to read that our nice, clean and quiet facility met your needs. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LintonRediresponse Specialist

Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Hartselle, Savannah. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with you placed on the 2nd floor while being in a wheelchair without proper notification and the inconvenience it caused. Please accept our most sincere apologies. We will take your comments into consideration to make changes to improve our customer experience. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.Sincerely,Devorine RediResponse Specialist

Dear Mary, Thank you for taking the time to tell us about your experience at the RED ROOF INN HARTSELLE. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the lack of cleanliness of the bathroom, you indicated that the sink was leaking along with the other concerns mentioned. To uphold our company's high standards, I have shared your comments with the management to have your claims investigated. Your feedback is always welcomed as it only helps us to improve our services. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Oshane Red Roof Management RediResponse Specialist

Hello Aubrey,, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Hartselle and I appreciate your 6/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Adraine Red Roof Management RediResponse Specialist

Dear George,Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF INN HARTSELLE. It's great to hear that you the key card worked out fine in the second room. However, I am sorry for any inconvenience caused due to the broken key card in the first room and the broken orange juice machine you mentioned. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We appreciate your 4/5 score.Thank you again for sharing your concerns. We look forward to seeing you in your future travels.Sincerely,SharmaRed Roof ManagementRediResponse Specialist

Dear Robert,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN HARTSELLE. I am happy to hear that you found our hotel to be quiet prompting your 5/5 rating. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Once more, thank you for your review. We hope to continue to provide great experiences for you.Sincerely,SharmaRed Roof ManagementRediResponse Specialist

Dear Jerry,Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF INN HARTSELLE. I am sorry that your experience did not meet your expectations regarding our rates. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your concern. I do hope that you will return to our hotel, or any of our other brand locations in the future.Sincerely,SharmaRed Roof ManagementRediResponse Specialist

Hello Nichole,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN HARTSELLE and I is disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SharmaRed Roof ManagementRediResponse Specialist