โรงแรมใกล้สวนฮาร์ทแมนร็อก, สปริงฟิลด์

"Front desk was unhelpful and unfriendly. Had loud people in the hallway late at night that wouldn’t stop talking and yelling."

"Front desk staff was friendly. The elevator was still down upon our return from a couple days ago and they put us on the second floor again"

"Amazing breakfast, very clean room. Very comfortable!"

"Good hotel, but you can tell it is an old property compared to the other options at this exit. Met our needs for an overnight trip but nothing else. Stairs super squeaky, like the floor below the carpet was about to crumble. Back door had a rock propping it open every time we came down the stairs, so our safety at times felt questionable. Probably won’t ever go here again. Worth the extra money to stay somewhere else."

"Payed for my room ahead of time and was forced to pay an extra 20 at the front desk during check-in"

"Room Review (Springfield Stay) Upon entering the room, there was a noticeable musty odor. I also sprayed Wizard air freshener upon entry to improve the smell. Fortunately, there is a Dollar Tree nearby, so I was able to pick up some basic essentials to make the stay more manageable. At check-in, I noticed the front door light was not working, although the other lights in the room functioned properly. The in-room telephone also did not work, which made it impossible to contact the front desk...

"Staff was very friendly and helpful"

"The pictures online are misleading. They show a nice clean, newer hotel and in person the hallway carpets are old and dirty and doors are broke. This hotel looks more like a old dirty place that seriously needed updated and cleaned. Also I booked this hotel because it had a swimming pool and hot tub and had breakfast in the morning. When we checked in they had signs posted that the pool and hot tub was both closed. Then I was told that they wouldn't have any breakfast in the morning. He said...

"Helpful staff and clean rooms."

"We didn't have breakfast - smelled good but were meeting friends for breakfast."

"The place was very nice and relaxing. The gentleman who owns the place is definitely a gentleman. He brought my heavy baggage downstairs to my car. What a nice man. I would recommend this place to anyone."

"Outstanding stay, great accommodations and area. Cleanest hotel I've ever seen."

"Clean room"

"Clean"