Hello Thor,Thank you for taking the time to tell us about your stay at the Red Roof Inn Harrisburg - Hershey. I am disappointed that your experience did not meet your full expectations, as you indicated that your room was dirty, the sheets were not clean, holes were in wall along with the other concern mentioned. Please accept our sincerest apologies for the impact this had on your stay. While Red Roof's goal is to provide clean and comfortable accommodations for all guests, it seems that we have fell short with you, so your comments will be shared with management in an effort to address your concerns. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRed Roof Management RediResponse Specialist

Dear Julianna,Thank you for taking the time to tell us about your experience at the Red Roof Inn Harrisburg - Hershey. At Red Roof, our main goal is to provide all our guests with a positive experience that portrays the comfort of home and we are disappointed to see that your stay was less than ideal. You indicated that you were unsatisfied with your stay as there was no lock of the door, the beds were stained, the odor in the room was unpleasant and the other concerns you listed is truly regrettable. We value your business and would like to assure you that this is not a reflective of our usual standards. I will be sharing your feedback with management to ensure that your concerns are addressed. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback.Thank you for sharing your concerns and we wish you all the best in your future travels. Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Hello Brittanie,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Harrisburg - Hershey and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where Red Roof can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Hello Johnaton,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Harrisburg - Hershey and I are saddened to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where Red Roof can improve.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Red Roof Management

Hello Shaneka,I am pleased to have had you as our guest at our Red Roof Inn Harrisburg - Hershey. Your 5/5 score is much appreciated, Yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Red Roof Management

Dear Eric, Thank you for taking the time to tell us about your experience at the RED ROOF INN HARRISBURG - HERSHEY. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the lack of cleanliness of the bathroom and the sheets along with the comforters that had hole in them. I will certainly share this feedback with our management team in an effort to have your concerns addressed.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,AdraineRed Roof Management Rediresponse Specialist

Hello Mary, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN HARRISBURG - HERSHEY and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

Dear William,We are sorry to hear your recent experience at the Red Roof Inn Harrisburg - Hershey did not meet your expectations. You shared numerous distasteful downsides with us, which we will certainly bring to the property’s attention in an effort to address your concerns.On behalf of Red Roof, we would like to thank you for sharing with us. We look forward to improving your impression of us on your next stay at any of our locations.Sincerely,Red Roof Management

Thanks for sharing your feedback with us, Lawrence. The team at our Red Roof Inn Harrisburg - Hershey was saddened to see that we failed to provide you with a satisfactory stay. You stated that the guests made you feel unsafe and that the reservation situation, along with your other concerns hindered your stay. As such, your feedback may be taken into account as Red Roof aims to continuously improve.I appreciate that you brought this to our attention. We wish you all the best in your future travels.Best wishes,XaoRed Roof ManagementRediResponse Specialist

Hi Timothy,Thank you for telling us about your recent visit to RED ROOF INN HARRISBURG - HERSHEY. However, you indicated that the noise disturbances you faced and the uncleanliness of your bedding were the downsides to your stay. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests.I do hope that you will return to our hotel, or any of our other Red Roof brand locations in the future. Sincerely,LintonRed Roof ManagmentRediresponse Specialist

Thank you, Miguel, for telling us about your stay at the Red Roof Inn Harrisburg - Hershey. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Once more, thank you for posting your review. We look forward to having you visit with us again at our Red Roof location in the future.Sincerely,OliviaRed Roof Management RediResponse Specialist

Thank you for sharing your 10/10 rating with us, Henry. Our staff at the Red Roof Inn Harrisburg - Hershey was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future. Appreciatively,XaoRed Roof ManagementRediResponse Specialist

Hello Miguel,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Harrisburg - Hershey and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Abigail Red Roof Management RediResponse Specialist

Hello Margaret,Your review of the Red Roof Inn Harrisburg - Hershey was recently brought to our attention. The team was saddened to see that we failed to provide you with a satisfactory experience. In order to understand what prompted your 4/10 score, I welcome any further information you can provide. It is through guest feedback that Red Roof is able to make improvements.Thanks again for sharing your rating. We would love to provide you with an improved stay on your next trip. Respectfully,XaoRed Roof ManagementRediResponse Specialist

Dear Joseph, Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the Red Roof Inn Harrisburg - Hershey. We are happy that you were pleased with the convenience of our location and you had a good experience, prompting your 4/5 score. We strive to provide guests with the best customer service and all the comforts of home, so it was rewarding to read that your visit was satisfactory. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hello Steven,I sincerely apologize that your stay didn’t meet your expectations at the Red Roof Inn Harrisburg - Hershey. I was disheartened to see it resulted in a 2/10 score. We would love for you to consider adding comments to your survey in the future, to let us know where we let you down. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.I do hope that you will return to our hotel, or any of our other brand locations in the future.Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Hello Kevin,Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Harrisburg - Hershey were disheartened to see your stay resulted in a 2/10 score. Red Roof strive to provide guests with all the comforts of home, so I am disappointed that we fell short with you. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Dear Joshua,Thank you for sharing your thoughts following your recent visit to the Red Roof Inn Harrisburg - Hershey. You indicated that the cleanliness of your room was ok, which was good to read. However, you stated that the comfortability of your beds and the TV not saying the entire night hindered your experience. At Red Roof, our primary goal is always to provide our guests with an enjoyable experience. For that reason, we sincerely apologize to have failed you. Please keep us in mind for a future stay so we can show you how we are continuously working to grow and evolve in these areas.Regards,LintonRediresponse Specialist

I appreciate your comments regarding your recent stay at the Red Roof Inn Harrisburg - Hershey, Tara. I am happy that you found the facilities clean enough and our staff friendly. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Devorine RediResponse Specialist

Hello Ashley,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Harrisburg - Hershey and I were disappointed to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

I appreciate the time that you took to share your sentiments with us, Joseph. Our team at the Red Roof Inn Harrisburg - Hershey appreciated your 4/5 score following your stay. In the future, please consider adding comments so that we know what we’re doing well and where we can improve our services. Guest feedback, like yours, helps us to make these improvements.On your next stay, should you have any issues, please feel free to contact our front desk for real-time assistance. Thanks once again for sharing. We would love to host you under our roof again.With gratitude,XaoRediResponse Specialist

Dear Jeff,Thank you for taking the time to tell us about your experience at the Red Roof Inn Harrisburg - Hershey. I was disappointed to read that your stay fell short of your expectation due to the situation you described regarding the odor in the hallways, the lack of cleanliness and the other concerns you listed. In regards to a refund, please contact the property directly. Please accept our sincerest apologies for any inconvenience this had on your stay. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof Management RediResponse Specialist

Dear Kathi,Thank you for taking the time to tell us about your experience at the RED ROOF INN HARRISBURG - HERSHEY. I am sorry that your experience did not meet your expectations due to the situation you mentioned regarding the medicine, the room not being up toy our standards, and the other highlighted concerns.In the future, should you stay with us again, please contact our front desk immediately to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we wish you all the best in your future travels.Very truly yours,SharmaRed Roof Management RediResponse Specialist

Hello Gabriel, The staff at the Red Roof Inn Harrisburg - Hershey and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OliviaRediResponse Specialist

Hello Jahmornie,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN HARRISBURG - HERSHEY. It's saddening to hear that your stay fell short of your expectations due to the indicated poor Wi Fi and insects. We do apologize for the poor experience. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.Sincerely,Recordo Rediresponse Specialist

Dear Robert,Thank you for telling us about your recent visit at the Red Roof Inn Harrisburg - Hershey. We are sorry you had a less than ideal experience due to the issue with the faucet, missing cabinet drawer and the other concerns highlighted. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.I do hope that you will return to our hotel, or any of our other brand locations in the future. Sincerely,LintonRediresponse Specialist

Hello Christine,Your review of the Red Roof Inn Harrisburg - Hershey was recently brought to our attention. The team was saddened to see that we failed to provide you with a satisfactory experience. In order to understand what prompted your 2/10 score, I welcome any further information you can provide. It is through guest feedback that we make improvements.Thanks again for sharing your rating. We would love to provide you with an improved stay on your next trip. Respectfully,XaoRediResponse Specialist

The team at the Red Roof Inn Harrisburg - Hershey would like to thank you for sharing with us, Kenneth. We were saddened to read that the dirty carpet and the strong odor described hindered your experience. Please accept our apologies.Thank you for sharing with us. We look forward to hosting you again so that we can provide you with a better experience.Regards,XaoRediResponse Specialist

Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN HARRISBURG - HERSHEY. It's great to hear that you were pleased with how conveniently located our property is to many eateries. However, poor housekeeping, no drinking water, no coffee and a faulted key card hindered your stay. Please know that this is not a level of service that we stand for and will be taken into consideration to make the necessary changes to ensure satisfaction. We would love to have another chance to provide you with a better experience the next time you're in town.Sincerely,Recordo Rediresponse Specialist

Dear Jeff,Thank you for taking the time to tell us about your experience at the RED ROOF INN HARRISBURG - HERSHEY. You indicated that the front desk staff is nice and the property is convenient. However, I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the condition of the ice machine, Ac vents along with the other concerns mentioned. To uphold our company's high standards, I have shared your comments with management to have your claims investigated. Your feedback is always welcomed as it only helps us to improve our services.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OshaneRed Roof ManagementRediResponse Specialist

Thanks for sharing your feedback with us, Eddy. The team at our Red Roof Inn Harrisburg - Hershey was saddened to see that we failed to provide you with a satisfactory stay. You stated that the smoke smell described and the stained linens, along with your other concerns hindered your stay. As such, your feedback will be kept into consideration going forward. I appreciate that you brought this to our attention. We would love to improve the impression left with you on your next stay, should you require lodging in the future.Best wishes,XaoRediResponse Specialist

Thanks for sharing your feedback with us, Dustin. The team at our Red Roof Inn Harrisburg - Hershey was saddened to see that we failed to provide you with a satisfactory stay. You stated that you were double charged for a room and that your reservation was sold. This, along with your other concerns, may be taken into consideration as we strive towards continuously improving our hotel. As it pertains to a refund, please contact your booking source directly to be best assisted.I appreciate that you brought this to our attention. We would love to improve the impression left with you on your next stay, should you require lodging in the future.Best wishes,XaoRediResponse Specialist

Dear Pedro,Thank you for taking the time to tell us about your experience at the RED ROOF INN HARRISBURG - HERSHEY. I am sorry that your experience was less than ideal due to the uncleanliness, he needed repairs and the loitering people. Know that your voice is of tremendous importance to us and we value your comments which will help us to continuously improve our services and make our guest experiences better. Please know that we value you as our guest and appreciate your business.Thank you for sharing your concerns and all the best in your future travels.Very truly yours,Kerry-LeeRediResponse Specialist

Dear Robert, Thank you for taking the time to tell us about your experience at the RED ROOF INN HARRISBURG - HERSHEY. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the property not being up to your standards along with the foul odor you described. Your feedback is always welcomed as it only helps us to improve our services. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Oshane Red Roof Management RediResponse Specialist

Thanks for sharing with us, Derry. Our team at the Red Roof Inn Harrisburg - Hershey was disheartened to see that we failed to provide you with a great experience. You stated that you did not stay due to the poor cleanliness described, alongside the fact that you did not feel comfortable around some of the guests. Please accept our deepest apologies.Thanks to your feedback, we can work towards making the needed improvements. It would be our pleasure to improve the impression left with you at any of our locations in the future.Best wishes,XaoRediResponse Specialist

Hello Brittanee,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN HARRISBURG - HERSHEY. It's truly disheartening to hear that your experience didn't meet your expectations due to the faulted toilet, a broken dresser, and a possible unclean pillow you indicated you encountered. Please accept our sincerest apologies. Please know that we value your business and will take your comments into consideration to make changes to improve our customer experience.We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.Sincerely,RecordoRediresponse Specialist

Thank you for taking a moment to complete our survey, Joseph. The staff at the Red Roof Inn Harrisburg - Hershey and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine RediResponse Specialist

Dear Amanda,Thank you for taking the time to tell us about your experience at the RED ROOF INN HARRISBURG - HERSHEY. I am sorry that your experience did not meet your expectations which led to your 1/5 rating. You indicated that the comforters was stained on both beds, the sheets were stained and all the other concerns highlighted which is truly regrettable. Please accept our sincerest apologies for any inconvenience this may have caused. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. We will take your comments into consideration to make changes to improve our customer experience. Nevertheless, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRediResponse Specialist

Dear Kelly, We at the RED ROOF INN HARRISBURG - HERSHEY are disappointed to see your scoring of 1/5 in regards to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. Your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your participation. We hope to see you again soon. Sincerely, Kerry-Lee RediResponse Specialist

Dear Nichole,Thank you for sharing your thoughts following your recent visit at the Red Roof Inn Harrisburg - Hershey. We are sorry you had a less than satisfactory experience. You indicated that the stale smoke odor and the uncleanliness concerns listed hindered your stay. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I wish you all the best in your future travels.Regards,LintonRediresponse Specialist

Dear Kamal,Thank you for telling us about your recent visit at the Red Roof Inn Harrisburg - Hershey. You indicated that the there were no rooms available at the time of your check-in, which is truly disheartening to read. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,LintonRediresponse Specialist

Dear Paul,Thank you for taking the time to tell us about your experience at the RED ROOF INN HARRISBURG - HERSHEY. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the situation described with the broken bathroom door, holes seen in wall and the other issue mentioned. In regards to your feedback, I will be notifying the hotel of the situation described to see how be your concerns can be addressed. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns, I do hope that you will return to our hotel, or any of our other brand locations, in the future.Very truly yours,DannielleRed Roof Management

Hello Charles,The feedback provided in your review is much appreciated. I am sorry to hear the issue you described regarding the bathroom door being broken, the toilet wobbling and the comfortability of the bed not meeting your expectations. I really appreciate you bringing this to our attention. We strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town. Very truly yours, Toni-Ann RediResponse Specialist

Hello John,Thank you for taking a moment to complete our survey regarding your recent stay at the Red Roof Inn Harrisburg - Hershey. We strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRediResponse Specialist

Hello Luis, Thank you for taking a moment to complete our survey. Myself and the staff at the RED ROOF INN HARRISBURG - HERSHEY appreciate your 6/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane RediResponse Specialist

Dear Brittany,Thank you for taking a moment to complete our survey at the Red Roof Inn Harrisburg - Hershey. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,ChirellRediresponse Specialist

Dear Kristy,Thank you for taking a moment to complete our survey at the Red Roof Inn Harrisburg - Hershey. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,ChirellRediresponse Specialist