Thank you for your feedback

Thank you for choosing TU House for your recent stay in Hanoi! Your encouraging review will surely help us constantly improve our services, and we hope to welcome you back again in the near future.

Thank you for your review. We are quite surprised to read this review. Let me clarify so that other guests would not misunderstand the situation: Firstly, the AC was working well, it is a two-way AC, means not only the AC but also a heater. The previous day guest turned on heater and when you came it was still on heater mode. Our staff helped you to turned back to AC mode. Secondly, the safe was working too, our staff showed you how it worked, by put # after the code, correct? We thank you for the remark on housekeeping supplies on the floor, we will remind our team right away. We appreciate your feedback. At TU House, all the members always try the best to satisfy our guests. We hope that you will come back another time to stay with us in near future.

Thank you very much for your kind review. We are very glad that you enjoyed your stay with us. We hope to welcome you back next time you visit Hanoi

Thank you very much for your kind feedback. It is a huge motivation for us to keep up the good work. We wish you success and all the best!

Thank you very much for your kind feedback. We will share it with our staffs, they will be surely happy that you enjoyed your stay with us. Hope to welcome you back next time you visit Hanoi.

Thank you very much for staying with TU House Hanoi. It was wonderful time to host you here. We hope next time you come to Hanoi, you will still choose to stay with us again.

Thank you very much for your feedback. It is very sad to see this review as I am pretty sure this is an unfortunate misunderstanding. We have 24/7 front desk, however, at night, for safety reason, we need to lock the front door, we have a bell outside for guests who come back late to ring and notify front desk to open the door. Regarding housekeeping, we clean the room daily but only change the bed sheet every 2 days, unless requested by the guest - this is also a common practice from most hotels. And we did actually change your bed sheet the second day and we noticed the blood on it (we did not charge any extra cleaning fee and even gave you more tissue paper so that you dont wipe your blood on the sheet). Hope this message clear the misunderstanding from your side.

Thank you for staying with us. We are glad that you had a great time at TU House Hanoi. We look forward to welcoming you back here soon.

Dear guests, thank you for staying with us. We appreciate your kind feedback and will address the issue with the air con immediately. Hope to welcome you back in the future.

Thank you very much for staying with us. Your encouraging feedback is a huge motivation for us to try harder to serve our guests. Hope to welcome back you soon in near future!

Thank you for staying with us! We are very glad to know you enjoyed your stay here. We hope to welcome you back next time you visit Hanoi!

Cám ơn phản hồi của quý khách. Rất mong được đón tiếp quý khách lần sau.

Thank you for your kind feedback. At TU House, we always strike for utmost satisfaction of our guest. We hope to welcome you back in the near future. All the best!

Thank you for staying with us! We appreciate your kind feedback

Thank you very much for staying with us. It was our pleasure to host you here. We look forward to welcoming you back in near future.

Thank you very much for your kind feedback. At TU House, we always strike for our guests' utmost satisfaction. Your compliment will be a great motivation for us. We look forward to welcoming you back in near future!

Thank you very much for your kind feedback. At TU House, we always strike for our guests' utmost satisfaction. Your compliment will be a great motivation for us. We look forward to welcoming you back in near future!

Thank you for choosing TU House for your recent stay in Hanoi! Your encouraging review is a great motivation for us to keep on doing our job. We wish you all the best and hope to welcome you back again in the near future.

Dear Mr Graham, thank you very much for your kind recommendation. We are very glad that you enjoyed your stay here with us. Regarding the misleading info, we will surely contact Hotels.com to fix it. Again, thank you for your stay with us and recommend others to stay here as well. We hope to see you again in the future. Regards

Thank you for your feedback!

Dear Sir, it was such a pleasant week to host you here. We are glad that everything was to your expectation. I do hope that you will come back and stay with us next time you visit Hanoi. Have a great day!

Thank you for your feedback!

Thank you very much for your positive feedback. We look forward to welcoming you back in the future! Have a great day!

Thank you for choosing TU House for your recent stay in Hanoi! Your encouraging review is a great motivation for us to keep on doing our job. We wish you all the best and hope to welcome you back again in the near future.

Thanks for staying with us. We will address this directly. We appreciate your feedback!

Thank you for choosing TU House for your recent stay in Hanoi! Your encouraging review is a great motivation for us to keep on doing our job. We wish you all the best and hope to welcome you back again in the near future.

Thank you very much for your kind feedback. At TU House, we always strike for our guests' utmost satisfaction. Your compliment will be a great motivation for us. We look forward to welcoming you back in near future!

Thank you for staying with us. We appreciate your feedback. All the best!

Thank you for choosing TU House for your recent stay in Hanoi! Your encouraging review is a great motivation for us to keep on doing our job. We wish you all the best and hope to welcome you back again in the near future.

Dear Mr Cuong, thank you for staying with us. It has been a wonderful week to host you here. Thank you for your kind words, it will be great motivation for your staffs. We hope to welcome you again next time you visit Hanoi. Best regards,

Thank you very much for your kind feedback. At TU House, we always strike for our guests' utmost satisfaction. Your compliment will be a great motivation for us. We look forward to welcoming you back in near future!

Thank you for choosing TU House for your recent stay in Hanoi! Your encouraging review is a great motivation for us to keep on doing our job. We wish you all the best and hope to welcome you back again in the near future.

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We will address this directly. We appreciate your feedback!

Dear Matt, thank you for staying with us. It has been a wonderful week to host you here. Thank you for your kind words, it will be great motivation for your staffs. We hope to welcome you again next time you visit Hanoi. Best regards,

Thanks for staying with us. We appreciate your feedback!

Thank you for choosing TU House for your recent stay in Hanoi! Your encouraging review is a great motivation for us to keep on doing our job. We wish you all the best and hope to welcome you back again in the near future.

Thank you very much for your kind feedback. At TU House, we always strike for our guests' utmost satisfaction. Your compliment will be a great motivation for us. We look forward to welcoming you back in near future!

Thank you very much for your kind feedback. At TU House, we always strike for our guests' utmost satisfaction. Your compliment will be a great motivation for us. We look forward to welcoming you back in near future!

Thank you for staying at TU House - Homestay in Hanoi. We appreciate your feedback

Thanks for staying with us. We appreciate your feedback!

Thank you for choosing TU House for your recent stay in Hanoi! Your encouraging review will help us constantly improve our services, and we hope to welcome you back again in the near future.

Thanks for staying with us. We appreciate your feedback

Thank you for staying with us. We appreciate your kind feedback, it will be very helpful for us to keep continuing improving our services. We do hope to have another opportunity to welcome you back in near future.

Thank you for choosing TU House for your recent stay in Hanoi! Your encouraging review will help us constantly improve our services, and we hope to welcome you back again in the near future.

Thank you for choosing TU House for your recent stay in Hanoi! Your encouraging review will help us constantly improve our services, and we hope to welcome you back again in the near future.

Merci d'avoir séjourné dans notre établissement. Nous apprécions vos commentaires

Thanks for staying with us. We appreciate your feedback!