"Service tip top. They helped out in some of the booking of shows too and it was efficient.
Communication may be difficult for English but we used the phone translator and I speak simple mandarin, hence, it was pleasant.
The location of the hotel is also good. Near to amenities and close to Fsmous He Fang street and drum tower."
"I highly recommend this place for travellers in Hangzhou. The service is unmatched. Most staff speak English. They’re always available for help!
It’s in a great location with the night market just steps away. It’s a pleasant walk to West Lake.
The hotel is very new and modern. The breakfast buffet was fabulous and offered a huge variety of very fresh food."
"Great stay. The staff is the best. The breakfast delicious, lots of western options, big variety of dishes, very nice presented. The staff in the restaurant was so helpful and nice to us. Great location. Rooms a bit small, but enough. Thanks a lot!"