บริเวณภายนอก

รีวิว เรดรูฟอินน์แอนด์คอนเวนชั่นเซ็นเตอร์ แฮมป์ตัน โคลีเซียม

2 out of 5

รีวิว

6.2
คะแนน 10 - ดีเลิศ 209 จาก 1001 รีวิว" "
คะแนน 8 - ดี 224 จาก 1001 รีวิว" "
คะแนน 6 - พอใช้ 179 จาก 1001 รีวิว" "
คะแนน 4 - แย่ 154 จาก 1001 รีวิว" "
คะแนน 2 - แย่มาก 235 จาก 1001 รีวิว" "

6.0/10

ความสะอาด

7.0/10

พนักงานและบริการ

5.6/10

สิ่งอำนวยความสะดวก

6.0/10

สภาพของที่พักและสิ่งอำนวยความสะดวก

6.0/10

ความเป็นมิตรต่อสิ่งแวดล้อม

รีวิว

10/10 ดีเลิศ

James

เข้าพัก 7 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Sharma RediResponse Specialist วันที่ 28 มี.ค. 2024
Hello James, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN HAMPTON COLISEUM & CONVENTION CENTER and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

2/10 แย่มาก

Gabriel

ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Nothing
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Olivia RediResponse Specialist วันที่ 26 มี.ค. 2024
Hello Gabriel,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Hampton Coliseum & Convention Center and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,OliviaRed Roof ManagementRediResponse Specialist

4/10 แย่

Maria, Lancaster

ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: ความสะอาด
STAFF WAS ABSOLUTELY FANTASTIC WONDERFUL FILTHY COULD NOT USE ! Hairy tub, connecting room shaking tv off wall had to call security!! Zero sleep went on all night
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Chirell RediResponse Specialist วันที่ 19 มี.ค. 2024
Dear Maria,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Hampton Coliseum & Convention Center. It is very rewarding to read that you had a great encounter with us, and we really appreciate your kind comments about our fantastic staff. You indicated that you were unsatisfied with unclean tub and disturbances. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next stay.Sincerely,ChirellRed Roof ManagementRediResponse Specialist

4/10 แย่

Carl

เดินทางกับครอบครัว
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Poorly kept Unsafe surroundings
เข้าพัก 2 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Sharma RediResponse Specialist วันที่ 26 ก.พ. 2024
Thank you for taking a moment to leave a review, Carl. The staff and I at the RED ROOF INN HAMPTON COLISEUM & CONVENTION CENTER were disappointed to see your 2/5 score following your stay. You indicated that the upkeep of our hotel and being faced with safety concerns dampened your experience. At Red Roof, safety and comfortability are some of our top priorities, so I am sorry to hear this was not achieved with you. In the future, should you stay with us again, please contact our front desk in real time to ensure you're comfortable. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Sincerely, Red Roof Management

6/10 พอใช้

Andre

เข้าพัก 2 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Sharma RediResponse Specialist วันที่ 26 ก.พ. 2024
Hello Andre, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN HAMPTON COLISEUM & CONVENTION CENTER and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

8/10 ดี

James

เดินทางเพื่อธุรกิจ
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Room was clean staff is nice and friendly
เข้าพัก 7 คืน, มกราคม 2024
การตอบกลับจาก LaTunde RediResponse Specialist วันที่ 31 ม.ค. 2024
Dear James,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN HAMPTON COLISEUM & CONVENTION CENTER. I'm so glad we earned your 4/5 score. At Red Roof we are happy to know that the room was clean, the staff was nice and friendly. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

2/10 แย่มาก

jimmy

ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
Room was gross. People two doors down were yelling and pounding in their room door at midnight. Cig burns in bedding. Wouldnt stay again!!! Spoke with them at checkout and they wouldn’t refund or credit any portion of the stay.
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Carla RediResponse Specialist วันที่ 28 ม.ค. 2024
Dear Jimmy,We appreciate you taking your time to share your honest feedback here at the Red Roof Inn Hampton Coliseum & Convention Center. I am disheartened to read that your stay fell short of your expectation due to the situation you described regarding the uncleanliness of the room, the noise disturbance from nearby guests, the burns holes in the bedding and the other concerns you listed is truly regrettable. Please accept our sincerest apologies for the negative impact this had on your stay. At Red Roof, your feedback is important to us as we continuously seek ways to improve the guest experience in our hotel.It is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we wish you all the best in your future travels. Sincerely,CarlaRed Roof ManagementRediResponse Specialist

10/10 ดีเลิศ

Kwesi

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Nishaye RediResponse Specialist วันที่ 25 ม.ค. 2024
Dear Kwesi,The staff at the Red Roof Inn Hampton Coliseum & Convention Center and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience, which resulted in your 10/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

4/10 แย่

James

เดินทางกับคู่รัก
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก LaTunde RediResponse Specialist วันที่ 31 ม.ค. 2024
Hello James, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Hampton Coliseum & Convention Center and I appreciate your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

10/10 ดีเลิศ

Destiny

เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Gabrielle RediResponse Specialist วันที่ 5 ก.พ. 2024
Thank you for taking a moment to leave a review, Destiny. The staff and I at the Red Roof Inn Hampton Coliseum & Convention Center appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management

10/10 ดีเลิศ

Brooklen

ชื่นชอบ: ความสะอาด, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
It was good
เข้าพัก 2 คืน, มกราคม 2024
การตอบกลับจาก LaTunde RediResponse Specialist วันที่ 31 ม.ค. 2024
Dear Brooklen,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Hampton Coliseum & Convention Center. It's great to see you enjoyed your stay, resulting in a 10/10 score. Red Roof sincerely appreciates your comments and are happy to hear you had a good experience with us. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay.We hope to continue to provide great experiences for you. Thank you again for sharing your comments with us. We look forward to hosting you again in the future. Sincerely,LaTundeRed Roof Management RediResponse Specialist

8/10 ดี

Christopher, richmond

เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Chevanese RediResponse Specialist วันที่ 18 ม.ค. 2024
Thank you, Christopher, for being our guest at the Red Roof Inn Hampton Coliseum & Convention Center. We value you as a our guest and welcome your 4/5 rating. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

10/10 ดีเลิศ

Troy

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Tianna RediResponse Specialist วันที่ 24 ธ.ค. 2023
Hello Troy,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Hampton Coliseum & Convention Center and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where Red Roof can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

4/10 แย่

ผู้เข้าพักจริง

ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Tianna RediResponse Specialist วันที่ 24 ธ.ค. 2023
Hello Valued Guest,Thank you for taking a moment to leave a review. The staff at the Red Roof Inn Hampton Coliseum & Convention Center and I were disheartened to see your 4/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

2/10 แย่มาก

Pearl

ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Terrible, I AM TELLING YOU. Terrible service, just wow. Non smoking rooms had burnt bed sheet and smelt terrible
เข้าพัก 3 คืน, ธันวาคม 2023
การตอบกลับจาก Tianna RediResponse Specialist วันที่ 25 ธ.ค. 2023
Dear Pearl,Thank you for taking the time to tell us about your recent visit at the Red Roof Inn Hampton Coliseum & Convention Center. We are sorry to hear that your encounter at this hotel were less than desirable, prompting your 1/10 rating. Please allow me to extend my deepest apologies for the services, the burnt sheets and the odor of the room. For future travels, should you encounter any issues with us, please do not hesitate to contact the front desk directly in real time. Please know that Red Roof value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Red Roof Management

6/10 พอใช้

patricia

เดินทางเพื่อธุรกิจ
ชื่นชอบ: พนักงานและบริการ
some bug
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Sharma RediResponse Specialist วันที่ 20 ธ.ค. 2023
Dear Patricia, We are sorry to hear about your recent experience at the RED ROOF INN HAMPTON COLISEUM & CONVENTION CENTER. We strive to provide guests with all the comforts of home, so it saddens us to learn that your stay was hindered due to the insects you reported. Red Roof work with a Pest Control company who regularly treats the property for pests as is standard in the industry. Rest assured that we take this very seriously and have forwarded your feedback to management. In the future, should you stay with us again, please contact our front desk immediately to ensure you're comfortable. Please know that we value you as our guest and appreciate your business. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience. Sincerely, Red Roof Management

8/10 ดี

Michael

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, ความสะดวกสบายของห้องพัก
เข้าพัก 2 คืน, ธันวาคม 2023
การตอบกลับจาก Xao RediResponse Specialist วันที่ 19 ธ.ค. 2023
I appreciate the time that you took to share your sentiments with us, Michael. Our team at the Red Roof Inn Hampton Coliseum & Convention Center appreciated your 8/10 score following your stay. In the future, please consider adding comments so that we know what we’re doing well and where we can improve our services. Guest feedback, like yours, helps Red Roof to make these improvements.On your next stay, should you have any issues, please feel free to contact our front desk for real-time assistance. Thanks once again for sharing. We would love to host you under our roof again.With gratitude,Red Roof Management

2/10 แย่มาก

Samuel

ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
Was not good. Roaches, gave us 1 towel in room, no wash clothes, smelled, and to cap it all off, tv had no sound. Literally the worst room I have ever been in
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Chirell RediResponse Specialist วันที่ 16 ธ.ค. 2023
Dear Samuel,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Hampton Coliseum & Convention Center. We are sorry you had a less than satisfactory experience, prompting your 2/10 rating. We strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read the encounter you described regarding pest, one towel, no wash clothes and the other concerns you highlighted. I will certainly bring this to the property’s attention in an effort to address your concern. We appreciate your business and truly value your feedback.It would be our pleasure to have you stay with Red Roof again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,ChirellRediResponse Specialist

10/10 ดีเลิศ

Lamar

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Chirell Rediresponse Specialist วันที่ 15 ธ.ค. 2023
Dear Lamar,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Hampton Coliseum & Convention Center and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Redroof appreciate your business and can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRediresponse Specialist

2/10 แย่มาก

ผู้เข้าพักจริง

เดินทางเพื่อธุรกิจ
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
Needs some TLC
This place has really gone down hill. The room is pretty beat up. Handle completely off the faucet. Doesn’t look like the floor was swept in a while. Baseboards falling off. Just all around dirty.
เข้าพัก 3 คืน, พฤศจิกายน 2023
การตอบกลับจาก AARON JOHNSON, GM วันที่ 13 พ.ย. 2023
I do sincerely apologize for the condition of your room on your most recent stay. We are currently in the process of updating the rooms and some aspects of the hotel in the next 90 days. rooms will be more in condition and up to par as it should be. Thank you for your patronage and hope that we can WOW you in the near future.

8/10 ดี

Aaron

ชื่นชอบ: ความสะอาด, พนักงานและบริการ
เข้าพัก 2 คืน, พฤศจิกายน 2023
การตอบกลับจาก Kerry-Lee RediResponse Specialist วันที่ 12 พ.ย. 2023
Hello Aaron, Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF INN HAMPTON COLISEUM & CONVENTION CENTER. It’s great to see you enjoyed your stay, resulting in a 4/5 score. At Red Roof, we aim to deliver enjoyable experiences for all our guest and we’re proud to have achieve that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Comments like yours, is always an encouragement to all of our staff as we aim to continuously improve the quality of our services to enhance our guest experiences. Thank you again for sharing your review and we can’t wait to see you under our roof soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

10/10 ดีเลิศ

zanean t., Virginia Beach

เข้าพัก 2 คืน, พฤศจิกายน 2023
การตอบกลับจาก Toni-Ann RediResponse Specialist วันที่ 2 ธ.ค. 2023
Hello Zanean,I am pleased to have had you as our guest at our Red Roof Inn. Your 5/5 score is much appreciated, Yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Red Roof Management

8/10 ดี

Skip

ชื่นชอบ: พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
I thought it was in a great location with plenty of food venders.
เข้าพัก 4 คืน, ตุลาคม 2023
การตอบกลับจาก Sharma RediResponse Specialist วันที่ 11 พ.ย. 2023
Dear Skip,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN HAMPTON COLISEUM & CONVENTION CENTER. It's good to hear that you found our location to be great and in close proximity to food places resulting in a 4/5 score.Once more, thank you for your review and Red Roof hope to continue to provide great experiences for you. Sincerely,Sharma Red Roof Management RediResponse Specialist

10/10 ดีเลิศ

Chanel

เข้าพัก 3 คืน, ตุลาคม 2023
การตอบกลับจาก Kerry-Lee RediResponse Specialist วันที่ 9 พ.ย. 2023
Hello Chanel, Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF INN HAMPTON COLISEUM & CONVENTION CENTER . It’s great to see you enjoyed your stay, resulting in a 10/10 score. At Red Roof, we aim to deliver enjoyable experiences for all our guest and we’re proud to have achieve that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Comments like yours, is always an encouragement to all of our staff as we aim to continuously improve the quality of our services to enhance our guest experiences. Thank you again for sharing your review and we can’t wait to see you under our roof soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

8/10 ดี

Isabella

เดินทางกับคู่รัก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Super clean stay and everyone was nice and communicative.
เข้าพัก 3 คืน, พฤศจิกายน 2023
การตอบกลับจาก Kerry-Lee RediResponse Specialist วันที่ 9 พ.ย. 2023
It is so rewarding to read that you had a great stay with us Isabella. Thank you for your comments after your stay at the RED ROOF INN HAMPTON COLISEUM & CONVENTION CENTER. You highlighted our cleanliness and our nice and communicative staff. Our primary goal at Red Roof is geared towards providing a superior level of service and accommodations at the best value and it was joy to have achieved that with your stay. We greatly appreciate the time you’ve taken to rate our hotel and we look forward to your next visit as our Valued Guest.Sincerely, Kerry-Lee Red Roof Management RediResponse Specialist

8/10 ดี

Inez

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Sharma RediResponse Specialist วันที่ 8 พ.ย. 2023
Hello Inez, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN HAMPTON COLISEUM & CONVENTION CENTER and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

8/10 ดี

Anthony

เดินทางเป็นกลุ่ม
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 2 คืน, พฤศจิกายน 2023
การตอบกลับจาก Sharma RediResponse Specialist วันที่ 6 พ.ย. 2023
Hello Anthony, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN HAMPTON COLISEUM & CONVENTION CENTER and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

10/10 ดีเลิศ

annie

เดินทางกับครอบครัว, เดินทางกับคู่รัก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Very nice and quiet with security cameras. The staff was very nice, friendly, and helpful. It just seemed like home.
เข้าพัก 1 คืน, กรกฎาคม 2023
การตอบกลับจาก Kerry-Lee RediResponse Specialist วันที่ 13 ต.ค. 2023
Dear Annie,It is so wonderful to see that we at the RED ROOF INN HAMPTON COLISEUM & CONVENTION CENTER were able to provide you with a superior level of service and accommodations. We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our friendly and helpful staff and the quiet and nice security cameras. At Red Roof our primary goal is to provide a safe and comfortable stay for all our guests and we are proud to have achieved that with your visit. We greatly appreciate the time you’ve taken to rate our hotel and we look forward to your next visit.Sincerely,Kerry-LeeRed Roof ManagementRediResponse Specialist

10/10 ดีเลิศ

Chanel

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Kerry-Lee RediResponse Specialist วันที่ 11 ต.ค. 2023
Hello Chanel, Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF INN HAMPTON COLISEUM & CONVENTION CENTER. It’s great to see you enjoyed your stay, resulting in a 10/10 score. At Red Roof, we aim to deliver enjoyable experiences for all our guest and we’re proud to have achieve that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Comments like yours, is always an encouragement to all of our staff as we aim to continuously improve the quality of our services to enhance our guest experiences. Thank you again for sharing your review and we can’t wait to see you under our roof soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

4/10 แย่

Jamie

ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: ความสะอาด, สภาพของที่พักและสิ่งอำนวยความสะดวก
Not so good.
Front staff was great. Internet didn't work and the room was dirty, especially the bath tub. When I first got there, there were police there. So, not so welcoming. And it smelled of weed...the entire place. Fine for a night, but won't stay there again.
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Recordo Rediresponse Specialist วันที่ 1 ต.ค. 2023
Hello Jamie,We are sorry to hear your recent experience at the RED ROOF INN HAMPTON COLISEUM & CONVENTION CENTER did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We appreciate your business and truly value your feedback. Sincerely,Recordo Rediresponse Specialist

2/10 แย่มาก

Clifton

เดินทางเพื่อธุรกิจ
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Upon check in, Room 320 was filthy! The front door was wide open and unlocked. There was long, brunette, Caucasian hair in the shower. The rude woman with short twisted hair was very rude throughout the entire check in process. I have visited this establishment before and this same woman always has disdain for me. The majority of the front desk staff is very rude to me with a couple of exceptions. Also, the ceiling began to peel and drop onto the floor inside the room. The floor was full of dried up paint chips and dust and the paint kept steadily falling all night. Maintenance was promised to me by 8a and by 11a no one had showed up so I went to front desk. There and then is where they displayed rudeness and acted as if I was wrong to find out why maintenance didn’t show up at 8a as promised. Very unprofessional. I demand a reimbursement of my entire 3 night stay and at the minimum 2 free nights stay at another rr location. Please respond Sincerely Ihite Aswan
เข้าพัก 3 คืน, กันยายน 2023
การตอบกลับจาก Devorine Red Roof Management วันที่ 29 ก.ย. 2023
Hello Clifton,Thank you for sharing your experience at our Red Roof Inn Hampton Coliseum & Convention Center location with us. The unprofessional encounter with our front office staff, the ceiling that peeled off amongst the other instances you described is truly disheartening and I sincerely apologize for the impact this had on your stay. While Red Roof's goal is to deliver a comfortable and clean accommodations for all guests, it appears we fell short with you. Your request is to be fully reimbursed for your 3 nights stay in addition to that 2 free nights at another of our branded location, I will share your comments with the management team in an effort to have your concerns addressed and have the room inspected for the issues that might caused your stay to be less than ideal. I noticed you stay in room 320. Feedback from our Red Roof guests are always welcome as we strive to continuously improve the quality of our services.I do hope that you will return to our hotel, or any of our other brand locations in the future. Sincerely,Devorine Red Roof ManagementRediResponse Specialist

2/10 แย่มาก

Clifton

เดินทางเพื่อธุรกิจ
Terrible
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Devorine Red Roof Management วันที่ 28 ก.ย. 2023
Thank you for your review, Clifton. I was disheartened to see your stay resulted in a 1/5 score. Please accept our apologies. On your next stay, should you have any issues or concerns while in house please feel free to reach out to our front desk for real time assistance. Feedback from our Red Roof guests are always welcome and your comments will be taken into consideration as we strive to continuously improve the quality of our services.Thank you for choosing Red Roof Inn Hampton Coliseum & Convention Center. We hope we have the opportunity to see you again in the future. Sincerely,Devorine Red Roof ManagementRediResponse Specialist

8/10 ดี

Eric

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 3 คืน, กันยายน 2023
การตอบกลับจาก Recordo Rediresponse Specialist วันที่ 26 ก.ย. 2023
Hello Eric, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN HAMPTON COLISEUM & CONVENTION CENTER and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Recordo Rediresponse Specialist

10/10 ดีเลิศ

Brandy

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Clean, convenient, close by everything in Hampton, will be the first option for a stay at a motel whenever I’m in the area, inexpensive & easy on the pockets
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Devorine Red Roof Management วันที่ 24 ก.ย. 2023
Hi Brandy,I appreciate your comments regarding your recent stay at the Red Roof Inn Hampton Coliseum & Convention Center. I am thrilled that you found our location to be clean, convenient and inexpensive. Feedback from our Red Roof guests are always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Devorine Red Roof ManagementRediResponse Specialist

10/10 ดีเลิศ

Tyler

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 3 คืน, กันยายน 2023
การตอบกลับจาก Xao Red Roof Management RediResponse Specialist วันที่ 22 ก.ย. 2023
Thank you for sharing your 10/10 rating with us, Tyler. Our staff at the Red Roof Inn Hampton Coliseum & Convention Center was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future. Appreciatively,XaoRed Roof ManagementRediResponse Specialist

8/10 ดี

Mark

เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Tianna RediResponse Specialist วันที่ 11 ก.ย. 2023
Hello Mark,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Hampton Coliseum & Convention Center and I appreciate your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

10/10 ดีเลิศ

Pedro

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
Family visit
เข้าพัก 2 คืน, สิงหาคม 2023
การตอบกลับจาก Abigail RediResponse Specialist วันที่ 16 ส.ค. 2023
Hello Pedro,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Hampton Coliseum & Convention Center and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Abigail RediResponse Specialist

2/10 แย่มาก

Joleania

เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก Nishaye Red Roof Management วันที่ 6 ส.ค. 2023
Dear Joleania, Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn Hampton Coliseum & Convention Center. We strive to provide guests with all the comforts of home, so I am disappointed to see your 2/10 score. I sincerely apologize that your stay didn't meet your expectations. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,NishayeRed Roof ManagementRediResponse Specialist

10/10 ดีเลิศ

Edward

เดินทางเป็นกลุ่ม
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Great stay!
เข้าพัก 1 คืน, กรกฎาคม 2023
การตอบกลับจาก Gabrielle RediResponse Specialist วันที่ 4 ส.ค. 2023
Thank you for taking a moment to leave a review, Edward. Myself and the staff at the Red Roof Inn Hampton Coliseum & Convention Center appreciate your 5/5 score following your stay. I am happy that you had a great stay with us. We aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your review and we can’t wait to see you under our roof soon, where we can provide you with another great experience.Sincerely,Gabrielle RediResponse Specialist

10/10 ดีเลิศ

Ronnie

เข้าพัก 1 คืน, กรกฎาคม 2023
การตอบกลับจาก Abigail RediResponse Specialist วันที่ 20 ส.ค. 2023
Hello Ronnie,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Hampton Coliseum & Convention Center and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Abigail RediResponse Specialist

2/10 แย่มาก

Clifton

ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Unprofessional staff

2/10 แย่มาก

Clifton

ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Unsafe, unsatisfactory and rude staff
เข้าพัก 1 คืน, กรกฎาคม 2023
การตอบกลับจาก Dannielle Rediresponse Specialist วันที่ 23 ก.ค. 2023
Dear Clifton,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN HAMPTON COLISEUM & CONVENTION CENTER. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the unsafe feeling you got while with us, and the unpleasant encounter you had with the staff. We will take your comments into consideration to make changes to improve our customer experience. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Dannielle Red Roof Management

2/10 แย่มาก

Andrea

เดินทางกับคู่รัก
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
The room was dirty and had a funny smell. When I sat on the bed it sounded like metal banging together. Would not stay here again.
เข้าพัก 1 คืน, กรกฎาคม 2023
การตอบกลับจาก Carla Red Roof Management วันที่ 19 ก.ค. 2023
Dear Andrea,Thank you for taking the time to tell us about your experience at the Red Roof Inn Hampton Coliseum & Convention Center. I was saddened to read that your stay fell short of your expectation due to the situation you described regarding the lack of cleanliness in the room, the odor and the other concerns you listed. Please accept our sincerest apologies for any inconvenience this had on your stay. We continually work to improve our hotel, so I really appreciate you providing us with your feedback.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we wish you all the best in your future travelsSincerely,CarlaRed Roof Management RediResponse Specialist

10/10 ดีเลิศ

Carl E

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
Good Show !!!
Good service friendly people.
เข้าพัก 2 คืน, กรกฎาคม 2023
การตอบกลับจาก Carla Red Roof Management วันที่ 18 ก.ค. 2023
Hi Carl,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN HAMPTON COLISEUM & CONVENTION CENTER. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our friendly staff and good service. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely,CarlaRed Roof Management RediResponse Specialist

6/10 พอใช้

Jacqueline

ชื่นชอบ: พนักงานและบริการ
เข้าพัก 1 คืน, กรกฎาคม 2023
การตอบกลับจาก Gabrielle RediResponse Specialist วันที่ 17 ก.ค. 2023
Thank you for taking a moment to leave a review, Jacqueline. Myself and the staff at the Red Roof Inn Hampton Coliseum & Convention Center appreciate your 3/5 score following your stay. We aim to deliver positive experiences and we’re happy you were satisfied. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.Sincerely, Gabrielle RediResponse Specialist

8/10 ดี

Mary L.

เดินทางเพื่อธุรกิจ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Accommodation
The room fulfill my overnight sleep and shower needs but was not refreshed daily as what I expected in hotel accommodations.
เข้าพัก 4 คืน, กรกฎาคม 2023
การตอบกลับจาก Dannielle Rediresponse Specialist วันที่ 14 ก.ค. 2023
Dear Mary,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN HAMPTON COLISEUM & CONVENTION CENTER. We are sorry to read that the room was not refreshed daily as expected, however we are happy to know that the room fulfilled your needs. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Dannielle Red Roof Management

10/10 ดีเลิศ

Pamela

เข้าพัก 1 คืน, กรกฎาคม 2023
การตอบกลับจาก Antonio,RediResponse Specialist วันที่ 29 ก.ค. 2023
Hello Pamela, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN HAMPTON COLISEUM & CONVENTION CENTER and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management

10/10 ดีเลิศ

Marilyn

ชื่นชอบ: ความสะอาด, พนักงานและบริการ
เข้าพัก 2 คืน, กรกฎาคม 2023
การตอบกลับจาก Devorine RediResponse Specialist วันที่ 7 ก.ค. 2023
Thank you for taking a moment to complete our survey, Marilyn. The staff at the Red Roof Inn Hampton Coliseum & Convention Center and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine RediResponse Specialist

10/10 ดีเลิศ

Marvin

เดินทางเพื่อธุรกิจ, เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Good
เข้าพัก 1 คืน, กรกฎาคม 2023
การตอบกลับจาก Tianna RediResponse Specialist วันที่ 3 ก.ค. 2023
Hello Marvin,Thank you for taking the time to share your feedback regarding your recent visit at the Red Roof Inn Hampton Coliseum & Convention Center. We sincerely appreciate your comments and are happy to hear you had a great experience with us, resulting in your 5/5 score.The staff and I were happy to see we met your expectations. We hope to continue to provide great experiences for you. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,TiannaRediResponse Specialist

10/10 ดีเลิศ

NATASHA

เข้าพัก 2 คืน, มิถุนายน 2023
การตอบกลับจาก Dannielle Rediresponse Specialist วันที่ 23 ก.ค. 2023
Hello Natasha, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Hampton Coliseum & Convention Center and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management