โรงแรมที่มีสปาใน แฮมิลตัน แพริช

"Location was beautiful. The beach spectacular, hot tub was relaxing, pool is heated, three different restaurants to eat from all delicious."

"This was my third trip to Bermuda Unfortunately, Grotto Bay did not live up to the standards of other resorts on the island. The front end needs a course on customer service. Day prior to my arrival, I called and requested earlier check in at 2 pm and was told there are no guarantees…it ended there. Booked 5 nights here and called guest services several times to book a massage and no answer. Left a message at the front desk told to keep calling back she was busy. On my third day I was finally...

"Very clean. Excellent restaurant, pool, housekeeping staff! "

"Yes"

"Food is good but not exceptional Service was excellent with the restaurant staff"

"Phenomenal experience in every way."

"The stay and location was lovely, but we have objections about hidden fees. At the start they asked for over $3000 to hold for 'incidental costs' and assured us that it would be returned to us if we didn't do anything. We thought this was awfully high, but then discovered that they kept most of it at the end with some fees that make sense, but others that make none, such as an 'Accommodation Fee' of $1000 each night. What was the purpose of paying for a hotel room if we had to pay even more...

"Everything and everyone was so amazing. No complaints."