Skip to main content

ibis Hamburg City

3.0 star property
Travelers find a vibrant Hamburg setting where local culture meets natural beauty, with dining options right at the doorstep and nearby attractions to explore

Choose dates to view prices

Ibis Hamburg City, in the heart of Hamburg, offers a warm welcome. Enjoy dinner at the on-site restaurant, drinks at the bar, or relax in the garden. Free in-room WiFi and easy access to attractions like Mehr!-Theater am Großmarkt. Staff receive positive reviews.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
The current price is ฿2,461
฿2,633 total
includes taxes & fees
22 Mar - 23 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 1 Double Bed (New Sleep Easy Concept)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 Double Bed (New Sleep Easy Concept)

8.6 out of 10
Excellent
(49 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Single Beds

8.0 out of 10
Very good
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed with Sofa bed

8.0 out of 10
Very good
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Suite, 2 Double Beds, Connecting Rooms (Family)

Eco-friendly toiletries, hair dryer, towels

Standard Suite, 2 Double Beds, Connecting Rooms (Family)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed
  • City view
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

You may also like

Ad
Sports facility

Holiday Inn Hamburg - City Nord by IHG

Hamburg-Nord
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
8.8 out of 10, Excellent, 1,001 reviews
The price is ฿2,895
฿3,098 total
includes taxes & fees
22 Mar - 23 Mar
Holiday Inn Hamburg - City Nord by IHG
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Located in Hamburg-Mitte, a neighbourhood in Hamburg, ibis Hamburg City is near a metro station. Moenckebergstrasse and Fish Market are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Planetarium Hamburg and Hagenbeck Zoo. Looking to enjoy an event or a match? See what's going on at Elbe Philharmonic Hall, or consider Mehr!-Theater am Großmarkt for a night out. Visit our Hamburg travel guide
Map
Amsinckstr. 3, Hamburg, HH, 20097

What's nearby

  • BCW0JF Moenckebergstrasse shopping street in the city centre of Hamburg, Germany, Europe
    Moenckebergstrasse
    6 min walk - 0.5 km
  • Famous Hamburg town hall with dramatic clouds, Germany
    Hamburg City Hall
    15 min walk - 1.3 km
  • Aerial drone panoramic view of port of Hamburg from above before sunset with dramatic stormy clouds over historical city center
    Hamburg Cruise Center
    16 min walk - 1.4 km
  • Elbphilharmonie concert hall in Hamurg with the boats marina on the front
    Elbe Philharmonic Hall
    3 min drive - 2.0 km
  • Mehr!-Theater am Großmarkt
    10 min walk - 0.9 km

Getting around

  • Steinstrasse U-Bahn
    3 min walk
  • Hamburg Central Station
    9 min walk
  • Hamburg Airport (HAM)
    40 min drive

Restaurants

  • Starbucks
    8 min walk
  • Huang
    8 min walk
  • Vincent Vegan
    8 min walk
  • dean&david
    8 min walk
  • Daniel Wischer
    8 min walk

About this property

ibis Hamburg City

Hotel near Moenckebergstrasse
Located close to Mehr!-Theater am Großmarkt and Hamburg City Hall, ibis Hamburg City provides a terrace, a shopping centre on-site and a garden. The on-site restaurant offers dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a business centre.
Additional perks include:
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • A front desk safe, a vegetable garden and a 24-hour front desk
  • Smoke-free property and a lift
  • Guest reviews give good marks for the helpful staff
Room features
All 252 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and offices.
More conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hairdryers
  • Wardrobes/cupboards, daily housekeeping and offices

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Soundproofing, iron/ironing board, free WiFi
Premier Inn Hamburg City Klostertor
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Parking available
8.4 out of 10, Very good, 50 reviews
The price is ฿2,309
฿3,179 total
includes taxes & fees
8 Mar - 9 Mar
Premier Inn Hamburg City Klostertor
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 19 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 19 for adults and EUR 9.50 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Shopping centre

Family friendly

  • Dining table
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (90 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (95 centimetre high)
  • Wheelchair-accessible restaurant

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Dining table
  • Room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Office
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 16 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 19.00 for adults and from EUR 9.50 for children
  • Self-parking fee: EUR 19 per night
  • Pet fee: EUR 16 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Ibis Hamburg City
Ibis Hotel Hamburg City
Accor Hamburg Alster
Ibis Hamburg Alster Hotel Hamburg
ibis Hamburg City Hotel
ibis Hamburg City Hotel
ibis Hamburg City Hamburg
ibis Hamburg City Hotel Hamburg

Frequently asked questions

Is ibis Hamburg City pet-friendly?

Yes, ibis Hamburg City allows dogs (limit 2 total). There's a fee of EUR 16 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at ibis Hamburg City?

As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at ibis Hamburg City on 22 Mar 2026 start from ฿2,461, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at ibis Hamburg City?

Self-parking is available for EUR 19 per night.

What time is check-in at ibis Hamburg City?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at ibis Hamburg City?

Checkout is at noon.

Where is ibis Hamburg City located?

Located in Hamburg-Mitte, this hotel is within a 15-minute walk of Moenckebergstrasse and Mehr!-Theater am Großmarkt. Hamburg City Hall and Elbe Philharmonic Hall are also within 2 mi (3 km). Steinstrasse U-Bahn and Steinstraße Station are within a 5-minute walk.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

ibis Hamburg City Reviews

8.2

Very good

8.6

Cleanliness

7.8

Location

8.4

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 300 out of 1001 reviews
Rating 8 - Good. 522 out of 1001 reviews
Rating 6 - Okay. 144 out of 1001 reviews
Rating 4 - Poor. 19 out of 1001 reviews
Rating 2 - Terrible. 16 out of 1001 reviews

Reviews

8/10 Good

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, staff was very friendly
Stayed 4 nights in Nov 2025

10/10 Excellent

Shelden

Liked: Cleanliness, staff & service, amenities
staff were very friendly, room was great. Hotel is in a good location.
Stayed 3 nights in Nov 2025

10/10 Excellent

Lewis Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Staff where very friendly, location just outside the city centre but easy to get U barn to anywhere around hamburg I will definitely stay there again
Stayed 2 nights in Dec 2025

8/10 Good

E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Very friendly staff, great breakfast, good location.
Stayed 3 nights in Sep 2025

10/10 Excellent

Colin

Liked: Cleanliness, amenities, property conditions & facilities
Ideally located for our travel plans, language was not a problem all the staff were excellent
Stayed 2 nights in Jun 2025

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Good property in good location
Stayed 1 night in Jul 2025

8/10 Good

Adriaan

Liked: Staff & service
Location was good, walking distance of the city centre and public transport
Stayed 3 nights in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything was great!

Everything was great and exactly as advertised. Clean and comfortable!
Stayed 3 nights in Jul 2025

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff at the reception as well as at the bar. Nice room with enough space. Easy to be reached.
Stayed 1 night in Jul 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay for work, very friendly staff.

Great service, very helpful and friendly staff. Great location for the Messe and HBF, I would visit again for work. The mattress was good but not excellent.
Stayed 2 nights in Oct 2024

6/10 Okay

seza

Liked: Cleanliness, property conditions & facilities
We liked the location, it was walking distance to the city center and all kinds of transportation. However the rooms were very small and customer service was poor. They would direct you by hand gestures instead of saying to go right or left and for how many blocks. We had to ask random people for directions.
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value, location & staff, but a bit basic.

Nice hotel in easy walking distance of U1 line and with helpful staff but you have to go down to Reception to get an iron and ironing board and pay a refundable €10 deposit and the luggage store is lockers that cost you €2. No tea or coffee making facilities in room and pretty basic all in one shampoo/conditioner/body wash.
Stayed 2 nights in Feb 2025

8/10 Good

Sabine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice front desk and bar personnel. Helpful and friendly. 2nd time cleaning staff do away with hygiene items. This time it was my shower cap. Last ibis in Munich it was my entire wash bag that disappeared
Stayed 5 nights in Jan 2025

10/10 Excellent

Aidin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel worked surprisingly well thanks to the friendly reception from check-in to check-out. Helpful and polite. The stress-free and relaxed atmosphere in the lobby contributed to making the stay even more pleasant. There is also a luggage box, which is a little poorly calculated (perhaps a sign with more precise information on time and costs), but can be used advantageously if a check-out is necessary but you want to go into the nearby city again. The rooms are good, clean and big enough. The rooms in the inner courtyard are certainly the nicer and quieter rooms. Internet access is very good. As in almost every other big city, parking is very difficult and expensive. The train station and the shopping street are very close. The only thing that is very unfortunate is the nearby drug scene, which is managed by the city's politicians. which, however, does not have a very big impact on the hotel.
Stayed 1 night in Feb 2025

8/10 Good

Mrs. Xenia M.

Liked: Cleanliness, staff & service, amenities
Clean rooms, silent - great stay!
Stayed 1 night in Nov 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is great, very good location and breakfast.
Stayed 2 nights in Jul 2024

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was very close to the train and bus stations. The reception was pleasant - thank you, Tannaz! The rooms were clean and modern and roomy enough. A great choice.
Stayed 2 nights in Sep 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay and highly recommend

Great location near all transport links, staff super helpful and friendly. Good windows for noise reduction, Great they have bikes to hire. Beds comfortable, pillows not so much, very clean, and great areas to hang out in.
Stayed 3 nights in Aug 2025

6/10 Okay

B

Liked: Staff & service
Disliked: Amenities
The room was very small for 3 adults. It would also be nice to have 3 lots of towels etc in the room as we do not want to share wet towels. Also there was no storage space.
Stayed 4 nights in Nov 2025

6/10 Okay

Morten Uldall

Liked: Cleanliness, staff & service, property conditions & facilities

ok, but noisy.

Nice hotel, but very noisy from the outside. And the beds are not comfortable, very hard and only one duvet.
Stayed 2 nights in Sep 2025

8/10 Good

Zayn

Liked: Cleanliness, amenities, property conditions & facilities
Decent but the front desk lady had a bit of an attitude
Stayed 1 night in May 2025

4/10 Poor

Matthew

Disliked: Cleanliness, staff & service
The customer service was poor from the receptionist who greeted me at time of check in. Other staff were great. The room on arrival was dirty with towels on the floor and the bed was not made.
Stayed 3 nights in Oct 2025

8/10 Good

Silvia

Great location, but it can be better

I will say that it was a great location, but the people don’t take care of the noisy street next to it when the people are drinking, on the lobby the people were packed watching football without living a chance of passing to the elevators or to sit comfortable either
Stayed 2 nights in Aug 2025

8/10 Good

Graham

Liked: Amenities, property conditions & facilities
Comfortable and nice bar
Stayed 3 nights in Dec 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, modern hotel within walking distance of the main train station and a short walk to the old section and Hafen City on the water.
Stayed 1 night in Mar 2024