City Comfort Hotel Hamburg Hauptbahnhof

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Take advantage of a free food/drink shopping service, a shopping centre on-site and a garden at City Comfort Hotel Hamburg Hauptbahnhof. Free in-room WiFi, with a speed of 50+ Mbps, is available to all guests, along with a playground and a hair salon.

Reviews

3.6 out of 10

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Gym
  • Parking available
  • Business services
  • Laundry room

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Comfort Double Room

Bathroom

Comfort Double Room

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Comfort Triple Room

Bathroom

Comfort Triple Room

  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed

View all photos for Comfort Quadruple Room

Room

Comfort Quadruple Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Large Single Bunk Bed

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฿5,836 total
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About the area

Located in Hamburg-Mitte, a neighbourhood in Hamburg, City Comfort Hotel Hamburg Hauptbahnhof is near the airport and near a boardwalk. Miniatur Wunderland and Elbe Philharmonic Hall are cultural highlights, or if an activity is on the agenda, check out St. Pauli Piers. Looking to enjoy an event or a game? See what's going on at Volksparkstadion or Barclays Arena. Visit our Hamburg travel guide
Map
Steindamm 79, Hamburg, 20099

What's nearby

  • A river with boats, a large building with flags, and a modern skyscraper.
    Alster Lakes
    9 min walk - 0.8 km
  • A large, historic building with a central arched entrance and statues on either side.
    Hamburger Kunsthalle
    12 min walk - 1.0 km
  • A city street lined with historic buildings, a prominent church spire in the distance, and a clear blue sky.
    Moenckebergstrasse
    12 min walk - 1.1 km
  • A historic building with a prominent tower and green roof, surrounded by a spacious square with pedestrians.
    Hamburg City Hall
    5 min drive - 2.0 km
  • St. Mary's Cathedral
    4 min walk - 0.4 km

Getting around

  • Lohmuhlenstrasse U-Bahn
    3 min walk
  • Hamburg Central Station
    10 min walk
  • Hamburg Airport (HAM)
    34 min drive

Restaurants

  • Afiyet
    4 min walk
  • Yemen Restaurant
    2 min walk
  • Öz Urfa Kebap Salonu
    3 min walk
  • Thai&Indischen Restaurant Curry lounge
  • Grand Cafe Back-Lava GmbH
    4 min walk

About this property

City Comfort Hotel Hamburg Hauptbahnhof

  • Family-friendly hotel near Miniatur Wunderland
  • Take advantage of a free food/drink shopping service, a shopping centre on-site and a garden at City Comfort Hotel Hamburg Hauptbahnhof. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as a playground and a hair salon.
  • You'll also enjoy perks such as:
    • Bike hire, self-parking (surcharge) and express check-out
    • Express check-in, supervised childcare (surcharge) and luggage storage
    • ATM/banking services, a front desk safe and a vending machine
  • Room features
  • All rooms are individually furnished, and feature comforts such as premium bedding, as well as thoughtful touches such as free WiFi and sound-insulated walls.
  • Other conveniences in all rooms include:
    • Hypo-allergenic bedding and Select Comfort beds
    • Deep-soaking baths, bidets and hairdryers
    • 42-inch flat-screen TVs with cable channels
    • Wardrobes/cupboards, childcare services and electric kettles

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Frequently asked questions

Is City Comfort Hotel Hamburg Hauptbahnhof pet-friendly?

Yes, pets are allowed at this property. There's a deposit of EUR 25 per stay and a fee of EUR 25 per pet, per stay. Service animals are exempt from fees.

How much is parking at City Comfort Hotel Hamburg Hauptbahnhof?

Self-parking is available for EUR 20 per day.

What time is check-in at City Comfort Hotel Hamburg Hauptbahnhof?

Check-in begins at 3:00 PM.

What time is check-out at City Comfort Hotel Hamburg Hauptbahnhof?

Checkout is at 11:00 AM.

Where is City Comfort Hotel Hamburg Hauptbahnhof located?

This family-friendly Hamburg hotel is located near the airport, within 1 mi (2 km) of St. Mary's Cathedral and Hamburg City Hall. Moenckebergstrasse and Levantehaus are also within 15 minutes. Lohmuhlenstrasse U-Bahn is only a 3-minute walk and Berliner Tor Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

City Comfort Hotel Hamburg Hauptbahnhof Reviews

3.6

4.4

Cleanliness

2.8

Amenities

5.0

Staff & service

3.4

Property conditions & facilities
Rating 10 - Excellent. 1 out of 24 reviews
Rating 8 - Good. 3 out of 24 reviews
Rating 6 - Okay. 2 out of 24 reviews
Rating 4 - Poor. 2 out of 24 reviews
Rating 2 - Terrible. 16 out of 24 reviews

Reviews

Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
It is ok. Just the location is not the best in Hamburg. Very hard to find a parking spot Room was clean, bathroom very small
Stayed 1 night in Sep 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not to be recommended

Felt unsafe, dirty socks under the counter in the entrance of the room. Noises of people dealing (and enjoying) drugs in room across the hall. Clearly prostitution services in the street outside the hotel. Not to be recommended for anyone, ever 😳
Stayed 1 night in Jul 2022
Verified review

2/10 Terrible

Habe schon geantwortet über die App! Aber niemand von Hotels.com scheint das zu interessieren! Es gibt dieses Hotel so nicht mehr. Ich hatte aber dafür bezahlt!
Stayed 1 night in Sep 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort

Ikke godt

Stedet levede slet ikke op til de billeder der er på hjemmesiden. Panelerne for enden af sengen var revet i stykker og var tapet sammen. Natlampen var holdt sammen af tape og virkede ikke. Gulvbrædderne nåede ikke ud til væggen, og stedet var generelt beskidt. Jeg kommer helt sikkert til at vælge et andet sted næste gang turen går til Hamborg.
Panel for enden af den ene seng. Tapet sammen.
Natlampen der er holdt sammen af tape
Panel for enden af den anden seng. Tapet sammen.
Gulvet
Stayed 2 nights in Jul 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort

Ikke godt

Stedet levede slet ikke op til de billeder der er på hjemmesiden. Panelerne for enden af sengen var flænset eller revet i stykker og var tapet sammen. Natlampen var holdt sammen af tape or virkede ikke. Gulvbrædderne nåede ikke ud til væggen, og stedet var generelt beskidt. Jeg kommer helt sikkert til at vælge et andet sted næste gang turen går til Hamborg.
Panel for enden af den ene seng. Tapet sammen.
Natlampen der er holdt sammen af tape
Panel for enden af den anden seng. Tapet sammen.
Gulvet
Stayed 2 nights in Jul 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Katastrophe

An mehreren Stellen gerissenes Kopfteil vom Bett mit Isolierbaband notdürftig geflickt. Ferseher funktionierte nicht und war aus der Wand gerissen. Die Lampen waren nur teilweise mit Leuchtmitteln versehen. Im Bad fehlte die Lampe über dem Minniwaschbecken, so dass nur die Kabel aus der Wand ragten. Die Tapeten waren nicht das einzige, was verschmutzt war. Bei einem Preis von 135€/Nacht war damit nicht unbedingt zu rechnen. Positiv war einzig der freundliche Empfang beim einchecken. Nicht zu empfehlen.
Stayed 1 night in Jun 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schrecklich

Verrauchte Zimmer ! Kein Licht im Schlafzimmer nur im Flur u Bad ! Matratze war ok
Stayed 1 night in May 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Für laute gäste kann niemand was. Aber das keiner da ist und sich kümmert. Renovierungen würden unsachgemäß ausgeführt. Parkett nur ums Bett neu verlegt und drunter den alten schmutzigen Teppich liegen lassen. Klebeband überall dran gelassen. Usw. Spiegel im Bad gerissen ,lüftung defekt. Kühlschrank im Zimmer verschimmelt. Kein WLAN vorhanden trotz ankündigung. Alles sehr hellhörig jede klospülung hat man gehört jedes Schlüssel schließen. Und ein pärchen was sich gestritten hat mitten in der Nacht und der Inhaber sagt am Telefon Versuche die mal anzurufen. Inhaber am ersten Tag mit schmutziger Jogginghose an der Rezeption. Wenn wir nicht im voraus gezahlt hätten wir spätestens auf dem Zimmer angekommen wieder abgereist. Schlechteste Hotel was wir bisher in Hamburg hatten.
Stayed 1 night in Dec 2023
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Gut gelegen, direkt an U- Bahnstation, sehr nah am Zentrum Vorhänge zerissen, Bad unbeheizt
Stayed 2 nights in Nov 2023
Verified review

6/10 Okay

Liked: Cleanliness
Sehr einfaches Zimmer. Kein Zimmer Service. Vormittags ist niemand verfügbar, Nachmittags auf mehrfache Nachfrage. In Summe kann man hier nahe am Bhf schlafen, aber auch nicht mehr.
Stayed 2 nights in Oct 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tengo una queja y éxijo un rembolso, cuando agendé mi reservación, la hice para el día 4 y 5 de octubre, la aplicación la género para el 14 y 15 de octubre y cuando intenté hacer la aclaración no me permitieron realizarlo, levanté tickets en el módulo de ayuda y al final no me resolvieron de l error de su plataforma y peor aún, me cobraron un servicio que no utilicé. Quiero mi rembolso. digitalhomo0@gmail.com
Stayed 1 night in Oct 2023
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Abenteuerreicher Aufenthalt. Personal war freundlich und immer bemüht. Wir haben jedoch aus der Zeit gelernt lieber etwas mehr für eine Unterkunft zu zahlen um sich wirklich wohl zu fühlen.
Stayed 2 nights in Oct 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nur das Bett wsr gut, der Rest furchtbar
Stayed 1 night in Sep 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Als ich ankam, war mein Zimmer nicht frei und sie hatten keine freie Zimmer. Als ich wartete verliess ein Gast das Hotel mit den Worten „es ist mir zu dreckig und zu laut“. Der Rezeptionist nahm den Schlüssel entgegen und wollte ihn mir direkt geben mit den Worten „jetzt haben wir ein Zimmer“. Das Zimmer war verschimmelt, dreckig und deutlich kleiner als jenes welches ich gebucht hatte. Bilder können nachgereicht werden.
Stayed 2 nights in Jun 2023
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Es stinkt im gesamten Hotel, lediglich die Bettwäsche war sauber. Es werden Zimmer ohne Badezimmer vermietet! Unser Immer war ca. 6m² gross. Nichts für einen längeren Aufenthalt! Kein Wlan, Kein Tv.. Nie wieder!
Verified review

2/10 Terrible

Disliked: Amenities, property conditions & facilities
Allereerst wil ik kwijt dat de fout volledig bij mij lag. Ik heb geboekt zonder de recensies te lezen en goed alle informatie te lezen. Expedia zou dit niet mogen aanbieden op haar site. Het ligt in een buurt vol met bedelaars, zwervers, drugsdealers, prostituees en tuig. Die hangen rond dit verblijf. Het ‘hotel’ / opvang (of wat het ook is) voelt erg onveilig aan. Ik raad het ten zeerste af voor vrouwen alleen. NIET doen. Ik heb de deur ‘s nachts gebarricadeerd omdat ik me onveilig voelde en heb ‘s ochtends ook niet gedoucht. Ik denk dat er in dit opvang allerlei soorten mensen die aan de onderkant van de samenleving bungelen opvang krijgen. De mensen die net als ik een sleutel hadden om gebouw binnen te komen leken dakloos en of verward. Ons verblijf was wel erg schoon. De man aan de receptie was vriendelijk, maar hij zou beter moeten weten dan dit als een hotel op internet te gooien. Boek dit niet en vrouwen alleen al helemaal niet!!!
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Abartig

Drogenkonsum im Eingangsbereich, verrauchtes Zimmer, siffig, Fernseher kaputt, nur eine Dusche und WC auf dem gesamten Flur. Abartig
Stayed 1 night in Sep 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Stayed 1 night in Jun 2023
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022