โรงแรมใกล้สวน Hakone, ซาราโตกา

"The good - Bed was comfortable and location in town is good, grounds are pretty. The bad - Carpet in our room was old and dirty, we didn’t feel comfortable walking on it barefoot. Decor is dated. Low end bathroom feels like you are in a cheap motel. Continental breakfast and coffee are not good, no effort to provide anything nice, can’t get a decent coffee. Overall this place is too pricey for what you get, It is located in a very nice neighborhood, and the website and pricing suggest it...

"I love being by the creek but didn’t like not being able to see it."

"It is an older property and currently some of the rooms were being renovated. I wish we had been notified and given the opportunity to select other rooms . The work going on in the rooms next to ours was noisy, and started early. I'm not sure if the room we were assigned to had been renovated yet, but the grouting in the (nice large shower) was dingy looking and shower slippers were a must. Also the toilet was unusually low to the groung requireing deep knee bend to use. The bed was too large...

"Nice hotel. Not technically in the heart of Los Gatos which was a bummer because it’s about a 15-20 minute walk into town. Hotel lobby was nice and clean, but after 3 nights our room was never cleaned. No new towels and no garbage taken out even though they said at check in we’d have housekeeping every other day. Other than that the price was fair, friendly staff and excellent free daily breakfast with strong coffee. We won’t stay here again because the location is not ideal without a car, but...

"Room was clean and staff was kind."

"The property is convenient and ok. But expensive for what it is. Rooms are very small and very basic. There are no amenities and no extra so the cost is what is the issue. Stay only for convenience."

"I normally do not leave bad reviews, but this place was honestly unacceptable. As soon as we arrived, we got a bad feeling. The outside property looked completely trashed with garbage everywhere and broken appliances left around. We tried to ignore it and hoped the cabin itself would be better, but it was just as bad inside. The cabin looked like it had not been properly cleaned in a very long time. The bedding had mysterious stains on it, the floors were filthy and looked like they had never...

"We had a wonderful 4-night stay at this hotel. The location was excellent — very convenient. There were so many restaurants nearby, with a great variety of choices, and two large shopping centers were also within a short walking distance, which made everything extremely convenient during our stay. Our room was a good size, very clean, and well maintained. The bed was especially comfortable. The front desk staff were friendly, welcoming, and helpful throughout our stay. Overall, we had a very...

"Parking garare with elevator"

"Very Spacious! Clean different and a lot of seating area. My only complain wish it was in a different location."

"Breakfast was great and fresh. The gentlemen at the reception was extremely helpful and kind"

"It was a last minute booking to attend a concert at Stanford. The location was very convenient off the freeway and close to good food places. The front desk staff was friendly and helpful. The room was very clean. There was free coffee at the lobby. It's pet-friendly too! It's a good place to stay and I can recommend to my family and friends."

"This hotel is conveniently located with easy parking. There are many restaurants nearby. The rooms facing the atrium are quiet, spacious, and well-equipped. The beds and bathrooms are comfortable, the WiFi is fast, the breakfast is plentiful, and the front desk staff provide excellent service."

"I was not allowed to check in on pretext my same ID that was used two prior times was not valid and money refund was denied, I was denied accommodation at other places due to personal comments of front desk Punjabi two people that I had never seen before, but both kelt claiming they knew me for years, which was weird , when I saw their faces for first time in my life. They denied me refund of my money, or alternate arrangements for another hotel,"

"Beautiful hotel! The staff was helpful especially when we face certain challenges. Jonathan helped find us a better room that suited our needs after our flight got canceled and we missed 1 day of our reservation. Nathan helped me find a table to work online in my room. They went over and above to accommodate us and make us feel welcome. I would highly recommend this hotel to others."

"はい"

"I didn't really like anything, it felt old and stale, and the amenities were cheap. The bed was nice."