โรงแรมใกล้เฮเกอร์สทาวน์ พรีเมียม เอาท์เล็ท, เฮเกอร์สทาวน์

"Cleanliness definitely needs to be better, pool was down, things need to be fixed such as carpet was coming in our room, toilet kept running."

"The fact that they made the room the following day without having to ask."

"Clean room, helpful staff"

"BIGGER TOWELS PLEASE!!!"

"Very friendly staff"

"all good"

"It seemed like a nice place. I could only give a 4 star rating because the bed was terrible. It was so hard, felt like i was sleeping on the floor!"

"Great location in the midst of the mall and near the highways. Only one disadvantage is you hear the noise of the trucks in the early morning. But clean and spacious."

"the bed and room were very comfortable"

"Check in was easy , we went up to our room to put out belongings away, made a 2nd trip to the room and went out for dinner. Returned to have our keys unable to open the door, went to the lobby they rescanned my room key to try again. Nothing...so they try the master fob key, nothing. We had to sit outside our room for an hour while they REPLACE THE AA BATTERIES that work the doors. But still nothing. Another 2 hours we wait for another maintenance person that "might" get us in the room but maybe...

"I have stayed here twice a year for the last 6 years and had been happy enough with the convenience, the safety and the spacious rooms. They have always been a bit outdated and that never bothered me, they were clean enough, quiet and affordable . But sadly this would be my last stay there for a multiple of reasons. A safe with no door, air conditioning that was faulty (moved rooms), water stains, carpet stains, wall damage. (Previous visit had ants, missing closet door and wet floor around ac)...

"Roaches all over the place didn't get moved for 5 days. Rented it for a week. Laundry facility was out of order. The internet was shoddy. The other room had no heat and roaches in that room to. They even gave me roach traps? Really! Im a guest, not an exterminator. It's no wonder they leave the light on for you, God forbid you turn off the lights. Only had housekeeping stop by 3 out of 7 days. Worst hotel experience ever."

"Great as usual."

"clean room no issues really liked the stay "

"The service and people were great. The pool was a nice way to relax I ended up staying another night. It was worth it"

"It’s a dump And noise The room was satisfactory But it’s not a good place"

"This is not a good hotel. It’s not well maintained and the room needs to be cleaner. Dirt on shower walls when we got there. AC was completely off so the room was hot and took most of the night to cool off. Smallest tv I have seen in a hotel room and I had to use my cell to call for a remote as the phone in the room didn’t work. Not a super quiet hotel either. No working ice machine as well. It wasn’t a terrible experience but not one I want to repeat. Staff was fine."