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"Friendy staff Great breakfast room clean bed comfortable close to the Fall and all activities "

"Great room & Service "

"Very clean and convenient. Cozy and 100% recommended. We really loved this place. "

"The property is a hidden gem in Niagara Falls! I have been to Sterling Inn many,many times, and it never disappoints The spa is incredible! Shout out to the amazing Steve! I left feeling like a new woman The AG restaurant is unparalleled. Amazing staff,food and incredible wine from the region If I could give this boutique hotel 6 stars I would"

"By far the best “hotel” we have ever rented. This is truly a hidden gem. Highly recommend to anyone, especially families or groups as you will basically have the sapsce if a home for a few dollars more then a hotel room. Worth every penny! Walking distance to Clifton Hill and all other attractions, restaurants etc. 2 blocks away from the WeGo bus. Very safe with loads of security precautions taken so only those who rent can access the place after 7pm. Parking is $20 a day and again...

"Clean room, easy to get around. Lots of fun for the whole family"

"I stayed here over the weekend for a basketball tournament and unfortunately had a very upsetting experience that needs to be addressed. On the morning of checkout (April 26, 2026), I had a few of my child’s teammates in the room while I was packing. It was around 10:30 a.m., and yes there were 13-year-old boys being a bit loud. Nothing unsafe or out of control. The front desk called to check in after a complaint, which I appreciated, and I immediately handled it by sending the boys back to...

"Clean, COMFY, breakfast buffet was great the restaurant staff were so friendly! Make sure you bring cash to tip them bc it’s not included in the vouchers and there is no system for helping them get what they deserve."

"Generally it was a good 2 nights stay"

"We had a great stay staff went beyond our expectations we were fasting and had to have something to eat around 5 in the morning Alice made sure to give us food the night before so that we could eat in the morning place was clean and had everything we needed for our stay will definitely be going back "

"did not need ac.did not use pool"

"Beds are comfortable, clean room, and friendly staff. May consider fixing the thermostat or the HVAC in the room because it was quite noisy at night."

"Great place with fantastic atmosphere. Very quiet with a great bed. Breakfast was wonderful. High recommended!"

"the hotel room was perfect. The view was amazing and the staff and facilities were exceptional."

"Clean, comfortable, roomy perfect for what we needed. Hotel is a little dated, tub was rusted at the bottom but the room / bedding was clean and that’s what we care about."

"No breakfast. AC working fine "

"The location of Sheraton Fallsview Hotel is excellent, especially if you want to be close to Clifton Hill. However, the overall experience was quite inconvenient. Parking is a major issue. Valet parking requires a lot of waiting whenever you need your car, and self-parking has very limited availability—especially on weekends. You need a lot of patience either way. We also had trouble with our room key. It stopped working at 10:30 a.m., even though checkout is at 11:00 a.m. We had to go down to...

"Yes everything was good"