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"Room was clean and comfortable, amenities accessible and clean. My only issue is that I have mobility issues, and climbing several flights of stairs was very daunting. Perhaps some mention of this on the website might be helpful for similarly challenged people."

"Good location and rooms "

"They have wonderful modern amenities, the room was spotless and the service was friendly. :)"

"King Room was huge and very comfortable. Great value for money."

"Staff are great and the entire hotel was neat and clean!"

"The staff are absolutely lovely. I accidentally broke a table trying to take a selfie and I was saying there because I am in a very unsafe and scary situation. They were extremely kind to me. Thank you Venus staff. "

"room was perfect clean spotless linen was crisp and clean the coffee/tea station on top of fridge was so appreciated even in our budget room there was space for everything hangers in the wardrobe there was even milk in the fridge for us the checkin guy was great knew everything even looked up how long it would take us to get to the funeral the next day i needed the help and he was so happy to do so thank you again for everything "

"This was such a find. The room was very clean, and the suite had everything I needed. Staff were very friendly & helpful. The location suited me also with the lake right at my doorstep. Warner’s Bay shopping Centre was a short walk away with plenty of cafe’s & restaurants as well as a supermarket & pharmacy. I’ll definitely stay there again."

"Everything"

"Great location "

"Easy parking room was very small"

"Check in/out was fast and easy, receptionists were always friendly. Nice short stroll to Long Jetty for a bbq and walk. Building is fairly new, room was clean and comfortable. Access to Diggers for meals, as the hotel itself doesn't have the facilities. We were placed on level 2, so we were woken up by people heading back to their room from Diggers (10 mins of conversation and laughter). I suggest they place families on other floors. "

"Enjoyed the spacious room and bath, loved the option of not having the room cleaned with bonus $10 voucher, appreciated the receptionist's excellent customer service and the concierge looking after my car. The afogato was excellent too. Would like to suggest a microwave in the room for leftovers but we discovered that cold dumplings were fine!"

"Clean room, fantastic staff"