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Hotel Cityzen Guayaquil

3.0 star property
Hotel in Guayaquil with free breakfast and 24-hour front desk

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Photo gallery for Hotel Cityzen Guayaquil

Hotel features a modern architectural design with a flat facade and multiple balconies.
Relax in style with a comfortable sofa, dining table, and workspace.
Stay active in our well-equipped fitness center with stationary bikes and a rowing machine.
Relax in this stylish room featuring a large bed, a sitting area with a bench and chairs, and a dining table.
Relax in this stylish room with a flat-screen TV, comfortable sofa, and dining area.

Popular amenities

  • Pet-friendly
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Panoramic Double Room

Panoramic Double Room | 1 bedroom, in-room safe, free WiFi, bed sheets

Panoramic Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Separate bedroom
Private bathroom
Hairdryer
In-room safe
Laptop workspace
Wardrobe
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Single Room

Standard Single Room | 1 bedroom, in-room safe, free WiFi, bed sheets

Standard Single Room

Highlights

Air conditioning
Separate bedroom
Private bathroom
Rainfall showerhead
Hairdryer
In-room safe
Laptop workspace
Wardrobe
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Presidential Suite

Presidential Suite | 1 bedroom, in-room safe, free WiFi, bed sheets

Presidential Suite

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Smart TV
Separate bedroom
Private bathroom
Separate bath and shower
  • 48 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, in-room safe, free WiFi, bed sheets

Deluxe Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Separate bedroom
Private bathroom
Hairdryer
In-room safe
Laptop workspace
Wardrobe
Daily housekeeping
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, free WiFi, bed sheets

Standard Double Room

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Rainfall showerhead
Hairdryer
Cable channels
In-room safe
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, in-room safe, free WiFi, bed sheets

Deluxe Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Rainfall showerhead
Hairdryer
Cable channels
In-room safe
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | 1 bedroom, in-room safe, free WiFi, bed sheets

Deluxe Triple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Cable channels
In-room safe
Laptop workspace
  • 26 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Executive Suite

Executive Suite | 1 bedroom, in-room safe, free WiFi, bed sheets

Executive Suite

Highlights

Air conditioning
Sofa bed - double
Separate bedroom
Private bathroom
Separate bath and shower
Hairdryer
In-room safe
Living room
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
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About the area

Map
Boyaca # 922 y Victor Manuel Rendon, 593 0987525283, Guayaquil, Guayas, 090101

What's nearby

  • Malecon 2000 - 7 min walk - 0.6 km
  • Santa Ana Hill - 17 min walk - 1.5 km
  • San Marino Mall - 4 min drive - 3.4 km
  • Mall del Sol Shopping Center - 6 min drive - 4.9 km
  • U.S. Consulate General - 10 min drive - 7.6 km

Getting around

  • Duran Train Station - 16 min drive
  • Guayaquil (GYE-Jose Joaquin de Olmedo Intl.) - 21 min drive

Restaurants

  • ‪Wendy's 9 de Octubre - ‬4 min walk
  • ‪El Lechón - ‬1 min walk
  • ‪La Tablita del Tártaro - ‬5 min walk
  • ‪Menestras del negro - ‬4 min walk
  • ‪La Espanola - ‬2 min walk

About this property

Hotel Cityzen Guayaquil

Hotel located in Downtown Guayaquil
You can look forward to free continental breakfast, a conference centre and a restaurant at Hotel Cityzen Guayaquil. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • A round-trip airport shuttle (surcharge), smoke-free property and concierge services
  • Luggage storage, 1 meeting room and a banquet hall
  • A 24-hour front desk and a lift
Room features
All guest rooms at Hotel Cityzen Guayaquil offer thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and safes.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 50 metres; reservations required
  • Offsite parking; reservations required
  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Conference centre (861 square foot of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift (80 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-width doorways (75 centimetre wide)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 20 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 20 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 22.4 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 20.16 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 20.16 (one-way), (up to 10 years old)
  • Pet fee: USD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 22.4 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Frequently asked questions

Is Hotel Cityzen Guayaquil pet-friendly?

Yes, Hotel Cityzen Guayaquil allows cats and dogs (limit 1 total) with a maximum weight of up to 20 kg per pet. There's a fee of USD 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Cityzen Guayaquil?

There is free parking nearby.

What time is check-in at Hotel Cityzen Guayaquil?

Check-in begins at 2:00 PM.

What time is check-out at Hotel Cityzen Guayaquil?

Checkout is at noon.

Does Hotel Cityzen Guayaquil provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 20.16 per vehicle applies.

Where is Hotel Cityzen Guayaquil located?

Located in Downtown Guayaquil, this hotel is within a 10-minute walk of Centennial Park, Church of La Merced and Church of San Francisco. San Francisco Square and Seminario Park are also within 10 minutes.

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Hotel Cityzen Guayaquil Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 19 out of 32 reviews
Rating 8 - Good. 8 out of 32 reviews
Rating 6 - Okay. 5 out of 32 reviews
Rating 4 - Poor. 0 out of 32 reviews
Rating 2 - Terrible. 0 out of 32 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Was nice
Stayed 1 night in Mar 2025

10/10 Excellent

Deyvis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service provided by the staff, great guys
Stayed 3 nights in Feb 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and safe the hotel is great. Staff very cordial
Stayed 2 nights in Jun 2024

6/10 Okay

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Check in was smooth. When WiFi wouldn’t connect they came to fix it. The TV did not work. The breakfast was, just ok.
Stayed 1 night in Jul 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Oct 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff. 6 blocks from Malecon
Stayed 1 night in Sep 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. They are over the top great. They greeted me with a smile.They allowed me to store my luggage (securely) when I was getting ready to depart . There's always someone at the front desk..
Stayed 2 nights in Jan 2025

6/10 Okay

AREF

Liked: Property conditions & facilities, room comfort
They should ameliorate the breakfast
Stayed 2 nights in Jan 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Josette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities
Merci Un peu de tout
Stayed 1 night in Mar 2025

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente en todo el personal muy atento y la habitación elegante 👍
Stayed 1 night in Jan 2025

8/10 Good

Washington

Stayed 8 nights in Dec 2024

10/10 Excellent

ALEX

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena atención. Excelentes instalaciones
Stayed 1 night in Dec 2024

8/10 Good

EVELYN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Magdalena De Jesus

Liked: Staff & service, property conditions & facilities
Stayed 28 nights in Sep 2024

10/10 Excellent

Brayan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general todo bien
Stayed 1 night in Oct 2024

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sitio muy agradable, tranquila y de fácil acceso, la habitacion bastante confortable, sería bueno mejorar algun aspecto en relación al deayuno, solamnte hay cafe y nada más como bebida caliente, algo de leche o para alguna infusión seria recomendable colocar.
Stayed 1 night in Sep 2024

8/10 Good

ANDRES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buenas atención pero las camas son muy pequeñas

Camas muy pequeñas
Stayed 1 night in Aug 2024

6/10 Okay

Iván

Liked: Cleanliness, property conditions & facilities
El hotel estuvo limpio, bonito, habitaciones elegantes, sector cercano al malecón. Lo que no se cumplio fue lo que en la pagina se ofrecio con desayuno incluido, lo cual lo hicimos notar al señor de la recepción, pero no tuvimos ninguna respuesta favorable. Por lo que se sugiere que en la pagina de reserva se coloque solo lo que si puedan cumplir.
Stayed 1 night in Aug 2024

10/10 Excellent

Adrián

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Increible

La verdad todo estuvo de maravilla, la cordialidad del recepcionista y su atencion, baños impecables y una habitacion perfecta, la verdad muy recomendado, lugar tranquilo
Stayed 1 night in Jul 2024

6/10 Okay

Edgar

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

ALFREDO

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel está bien pero el exterior es un poco peligroso
Stayed 3 nights in Jul 2024

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me reservo el comentario , gracias
Stayed 1 night in Jul 2024