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"Excellent staff and location"

"직원들이 매우 친절하고 깨끗합니다."

"The use of an e-butler through WeChat was very efficient. We got our request for extra clothes hangers answered very quickly and the hangers were in the wardrobe after our return from dinner. Excellent location, within walkable distance to the Muslim Quarters and close to the Bell Tower subway station. Lots of things to shop and see around the hotel area. Would highly recommend this area. Very helpful staff by the WeChat name of 微[风]..雨 who helped to wheel my luggage to the waiting van out in...

"Fantastic "

"Very well maintained property. Convenient location with a lot of dining options. Great sized rooms for families and wonderful heated pool. "

"Stayed for 5 nights. The whole stay was absolutely amazing. Very attentive staff and super clean and incredibly spacious rooms. No complaints whatsoever. Enjoyed the spa and the swimming pool as well. I would come again without hesitation. "

"Everything is good about this property."

"娘と二人旅。客室がとても清潔で静か、ゆったり出来ました。近くに美味しい西安料理の店があります。いかにも西安の香りでした。また今年の年末に宿泊する予定です。 "

"We had an enjoyable stay at Gran Melia Xi'an. Our room was clean , spacious and have great amenities. All the staff especially the staff at the Red Level club lounge were helpful , friendly and spare no effort to make our stay a memorable one. We will definitely stay here again if we come back to Xi'an"

"Room was roomy and spacious for a family of 3 - 4. Shopping / dining options around the hotel was fantastic. Hotel staff was accomodating. Would go back again if i'm back in Xi'an."

"Very kind and helpful staffs, some can speak English. It is around 10 minutes walk from nearest Nanshaomen subway station. We used taxi 2 times and each time their staff helps us wave for a taxi. In front of hotel there is a bus stop which is convenient and cost only CNY1-2. The room is clean and spacious with android tv, wifi and bottled water included. Thanks again for your people hospitality. "

"Beautiful and within walking distance to the airport."

"Great service, giant rooms, great location, lots of food and shopping nearby, plenty of taxis"

"Clean room, good location, delicious breakfast."