The most unpolite guests we hosted in our history. We upgraded the room free of charge considering he has 6 people staying. We even showed the video of the upgraded loft which one of the wechat lady much appreciated. While the man, I thin should be the booking person had very bed behavior in communication with unpleasant wording. We had recorded in wechat for overall checking and staying communication. We will not welcome you again and I’m sure no hotels like such kind of guests

谢谢您！

Thanks Roy, you are so kind. Hope to see you again for your next business trip here:)

孝顺父母的儿子没您颜值高，颜值高的不一定孝顺父母！看到您带父母旅游细心呵护的眼神，让人觉得很温暖，谢谢您和家人入住，能接待您是件幸福的事：）

Thanks for your rate, would you share me your comments if possible?We will fight for better, thank you!

Thanks for your reservation and living, we will improve for better.

Thanks for your appreciation and stay here, looking forward to see you again

Nice to meet you, so good to hear you had a nice stay here.

So nice to get your feedback, encourge us a lot, we will continuously to do well. See you next time!

感谢您的反馈，我们现场有工作人员。在长隆片区，我们家接待很多外宾，清洁是我们必须做好的，我们会不断努力做到更好。

谢谢您的反馈，大堂入口我们反馈给物业，厨房设施每次都有清洗干净的，放心哦。祝您一切顺利！

感谢您的认可，我们当天及时更新了电池，电视可以的。之后我们多些检查，尽力做到更好。谢谢您，祝您一切顺利！

Thanks for your kind comments and appreciation, we will continue our efforts for better,looking forward your return booking next time:)

Thanks for your appreciation and comments, we are more than happy to have your stay here. See you next time:)

Thanks for your comment, we will work for better.

感谢您的入住，我们有工作人员在现场客服，有需要您可以及时联系我们的喔。我们按标准配置的物资，每间房两卷纸巾，如有特别要求您需要告诉我们。这套房是开放式复式，实图拍摄，不存在简陋的说词。 全部客房是密码锁，一次性密码，退房便失效，您放心使用。因为所有房都是密码管理，所以开锁信息后台都看得到，有记录，不会产生您说的顾虑的。

Thanks for your comments, sorry for late reply. We will continue our efforts for better service!

Thanks and appreciated for your kind comments:)

谢谢您的入住, 这个季节蚊子是有点多,我们这个月每天都安排了同事灭蚊,但还是有蚊子恋恋不舍. 我们还是每天坚持熏灭蚊片, 电蚊器, 希望不会给客人们带来烦恼. 再次感谢您的入住.

So encouraged with your warm recognition, thanks a lot, welcome again, my dear guest!